Los Angeles, CA15 days ago
Dispatch Work Orders to vendors and follow up on service completion • Obtain and review field service reports and invoices for financial accuracy, technical remediation procedures, and completeness .Follow established, approved procedure for high dollar repairs, issue high dollar purchase or numbers and monitor high dollar repairs as they progress up to and including call follow up • Support service activities and escalations to include, timeliness, accuracy, and quality of the event Education/Experience • Bachelor’s degree or equivalent experience. Physical/Environmental Requirements: • Physical Activity: Walking, sitting, standing, kneeling, crouching, lifting, PC work, repetitive motions, feeling, grasping, pulling, pushing, and hearing • Level of Physical Requirements: Light to medium work • Level of Visual Acuity: Clerical, professional, administrative • Work independently and proactively to resolve customer issues.