Paid Sick Days

Parking

Performance Bonus

Prescription Drug Coverage

Professional Development

401K

Employee Referral Program

Flexible Spending Accounts

Employee Events

Retirement / Pension Plans

Tuition Reimbursement

Work From Home

Game Rooms

Life Insurance

Merchandise Discounts

On Site Cafeteria

FULL_TIME

FEED

UNKNOWN

Issue Clipper cards and add transit value to cards using a custom Point-of-Sale systemRespond to a wide range of questions about using physical and mobile Clipper cards to pay for transit around the Bay Area. During a Typical Day, You’llWork directly with Clipper customers in face-to-face interactions, providing them support and helping them complete various actions with respect to Clipper cards.

Your potential has a place here with TTEC’s award-winning employment experience.As a Mandarin-English Bilingual Customer Service Representative working at the Embacardo BART station in San Francisco, CA, you’ll be a part of bringing humanity to business.#experienceTTEC Our employees have spoken.Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!What You’ll be DoingDo you have a passion for working with people? Do you love being outdoors? If you love providing a quick, simple solution and providing change with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.During a Typical Day, You’llWork directly with Clipper customers in face-to-face interactions, providing them support and helping them complete various actions with respect to Clipper cards.Issue Clipper cards and add transit value to cards using a custom Point-of-Sale systemRespond to a wide range of questions about using physical and mobile Clipper cards to pay for transit around the Bay Area.Account for cash, commuter checks and credit/debit card payments completed during a shift.What You Bring to the RoleBilingual in English and MandarinCandidates must reside in San Francisco, CA and be willing to work onsite at the ticket booth located in Embarcadero BART Station.Basic excel and computer knowledgeCash handling experienceHandle and deescalate customer service situationsWhat You Can ExpectPart time - 20-25 hours per week, 5 hours per shiftMonday – Saturday (Saturdays are required) within the hours of 7am – 7pm, Saturdays are 9am-2pmSupportive of your career and professional developmentAn inclusive culture and community-minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesBase wage starting at $22.06 per hour plus performance bonus opportunitiesVisit https://www.ttecjobs.com/en/us-employee-benefits for more information.A Bit More About Your RoleWe’re committed to ensuring you have the skills and support to be successful in your role throughout your career.From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you.And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers.Our TTEC community is here for you as one dynamic, global family.You'll report to Team Lead.We are regularly hiring for this role.You'll contribute to the success of the customer experience and the overall success of the team.About TTECTTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology.Our work connects people and brands every day—and it starts with the talent behind the experience.TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

We are a leading global customer experience technology and services company focused on the design, implementation and delivery of transformative customer experience for many of the world’s most iconic and disruptive brands. We deliver outcome-based customer engagement solutions through TTEC Digital, our digital consultancy that designs and builds human centric, tech-enabled, insight-driven customer experience solutions for clients and TTEC Engage, our delivery center of excellence, that operates customer acquisition, care, fraud prevention and detection, and content moderation services. Founded in 1982, our employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers, and each other. Learn more about our company values and how we support gender diversity, including through a leadership program that empowers the women of TTEC.

Ttec

Bilingual Customer Service Representative - Mandarin-English - Part Time

Artificial Intelligence (AI)

Career Development

Coaching

Consulting

Credit Cards

Customer Experience

Customer Support/Service

Diversity

English Language

Mandarin Chinese Language

Multilingual

Sales

Service Delivery

Team Lead/Manager

Training/Teaching

Webcams

Your potential has a place here with TTEC’s award-winning employment experience. As a Cantonese-English Bilingual Customer Service Representative working at the Embacardo BART station in San Francisco, CA, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!What You’ll be DoingDo you have a passion for working with people? Do you love being outdoors? If you love providing a quick, simple solution and providing change with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.During a Typical Day, You’llWork directly with Clipper customers in face-to-face interactions, providing them support and helping them complete various actions with respect to Clipper cards.Issue Clipper cards and add transit value to cards using a custom Point-of-Sale systemRespond to a wide range of questions about using physical and mobile Clipper cards to pay for transit around the Bay Area.Account for cash, commuter checks and credit/debit card payments completed during a shift.What You Bring to the RoleBilingual in English and CantoneseCandidates must reside in San Francisco, CA and be willing to work onsite at the ticket booth located in Embarcadero BART Station.Basic excel and computer knowledgeCash handling experienceHandle and deescalate customer service situationsWhat You Can ExpectPart time - 20-25 hours per week, 5 hours per shiftMonday – Saturday (Saturdays are required) within the hours of 7am – 7pm, Saturdays are 9am-2pmSupportive of your career and professional developmentAn inclusive culture and community-minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesBase wage starting at $22.06 per hour plus performance bonus opportunitiesVisit https://www.ttecjobs.com/en/us-employee-benefits for more information.A Bit More About Your RoleWe’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.You'll report to Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team.About TTECTTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day—and it starts with the talent behind the experience.TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Bilingual Customer Service Representative – Cantonese-English - Part Time

Cantonese Chinese Language

Full Time Customer Service Jobs in South San Francisco, CA

Full Time Customer Service Jobs in South San Francisco, CA

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Full Time Customer Service Jobs in South San Francisco, CA

Bilingual Customer Service Representative - Mandarin-English - Part Time Ttec

Bilingual Customer Service Representative – Cantonese-English - Part Time Ttec

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