FedExNewLead Retail Customer Service Associate FedExLead Retail Customer Service AssociateFishers, IndianaFull timeThe Lead Consultant’s time will be spent taking customer orders; coordinating store activities; providing pricing information; recommending the appropriate FedEx Office products and services; producing complex orders; operating equipment that requires advanced operational knowledge and expertise; managing, monitoring and facilitating all production processes. The Lead Consultant is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping, and consistently delivers a positive customer experience to all customers.
PenskeFleet Maintenance: Fueler/Washer PenskeFleet Maintenance: Fueler/WasherSouth Bend, INFull timeWillingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education), the ability to pass a drug screen and physical as required by the Department of Transportation, and potential travel within a near geography for training are required. • The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.
LanceSoft IncCustomer Service Representative LanceSoft IncCustomer Service RepresentativeBatesville, INFull timeResponds to telephones, fax, and web product and service orders, obtains usage and inputs sales order data and/or product service calls into order fulfillment system. Serves as primary contact for customer inquiries, order processing, and coordinating customer service needs with other functions as required (such as with product availability issues).
Rose InternationalService Center Representative - Eligibility Specialist Jobs in USA, IN, South Bend | Rose International Job Rose InternationalService Center Representative - Eligibility Specialist Jobs in USA, IN, South Bend | Rose International JobSouth Bend, IN$18–$18 / hourFull timeStart Date: 06/16/2026Training: 9-10 Weeks with NO TIME OFF DURING TRAINING Required Education: HS Diploma or equivalentPreferred Education: Some College Required Qualifications:Proven Customer Support or Client Service Representative Experience 2 years relevant professional experience or 1-year relevant experience and 1 year of extended education and the ability to handle complex service inquiries via telephoneAccurate data entry (40 WPM or 10,000 KSPH)Ability to handle complex service inquiries via telephoneStrong PC skillsUnderstanding of work implications and ability to recommend solutionsPreferred Qualifications:Social services experience (Indiana Eligibility experience strongly preferred)Soft Skills Required:Strong critical thinking and problem-solving skillsStrong interpersonal skillsPositive relationship-building with customers and state eligibility consultantsAttention to detail; excellent organizational, verbal, and written communication skillsCapable of executing many complex tasks simultaneouslyTeam player with the ability to work independentlyComfortable in a fast-paced, deadline-oriented environmentWork Environment:Work is constantly performed in an office environmentAbility to remain stationary for an extended periodModerate difficulty assignments requiring judgment and issue resolutionQualified candidates are provided an extensive training program to be successful in this roleDuring calls, an Eligibility Specialist is expected to process applications and complete case maintenance activities such as changes to cases in the State eligibility system. Taking inbound calls from Medicaid, SNAP, and TANF applicants, recipients, and other members of the communityHandling high volume of inbound calls daily, which are often back-to-back, during the scheduled work shift to answer questions regarding the Medicaid, SNAP, and TANF programsApply State and/or federal eligibility rules for applicant/recipient information assessmentVerifying applicant/recipient data through system interfacesFacilitating the fulfilment of caller requests regarding eligibility information via a One Call Resolution approach while maintaining professionalism and empathyCommunicating with applicants/recipients while researching and updating cases and documenting calls simultaneouslyEducating callers on program services and eligibility requirements while demonstrating excellent communication and customer service skillsServing as a liaison with customers regularly to meet program goals and maintain program services and eligibility, fostering positive working relationshipsVerify and entering applicant/recipient data into the State’s eligibility system and prepares cases for disposition by State Eligibility ConsultantProcessing cases and takes necessary action on missing information promptlyMeeting Quality Assurance and performance metrics and stay updated on project and corporate policiesIdentify and escalating risks to managementAttending all meetings and completes all trainings to stay informed on project/position updatesFulfilling all performance requirements associated with eligibility processesPerforming additional duties as assigned by management **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
Rose InternationalService Center Representative - Eligibility Specialist Jobs in USA, IN, Marion | Rose International Job Rose InternationalService Center Representative - Eligibility Specialist Jobs in USA, IN, Marion | Rose International JobMarion, IN$18–$18 / hourFull timeTraining: 9-10 Weeks with NO TIME OFF DURING TRAINING Required Education: HS Diploma, GED, or equivalentRequired Qualifications:Proven Customer Support or Client Service Representative Experience 2 years relevant professional experience or 1-year relevant experience and 1 year of extended education and the ability to handle complex service inquiries via telephoneAccurate data entry (40 WPM or 10,000 KSPH)Ability to handle complex service inquiries via telephoneStrong PC skillsUnderstanding of work implications and ability to recommend solutionsPreferred Qualifications:Social services experience (Indiana Eligibility experience strongly preferred)Soft Skills Required:Strong critical thinking and problem-solving skillsStrong interpersonal skillsPositive relationship-building with customers and state eligibility consultantsAttention to detail; excellent organizational, verbal, and written communication skillsCapable of executing many complex tasks simultaneouslyTeam player with the ability to work independentlyComfortable in a fast-paced, deadline-oriented environmentWork Environment:Work is constantly performed in an office environmentAbility to remain stationary for an extended periodModerate difficulty assignments requiring judgment and issue resolutionQualified candidates are provided an extensive training program to be successful in this roleDuring calls, an Eligibility Specialist is expected to process applications and complete case maintenance activities such as changes to cases in the State eligibility system. Taking inbound calls from Medicaid, SNAP, and TANF applicants, recipients, and other members of the communityHandling high volume of inbound calls daily, which are often back-to-back, during the scheduled work shift to answer questions regarding the Medicaid, SNAP, and TANF programsApply State and/or federal eligibility rules for applicant/recipient information assessmentVerifying applicant/recipient data through system interfacesFacilitating the fulfilment of caller requests regarding eligibility information via a One Call Resolution approach while maintaining professionalism and empathyCommunicating with applicants/recipients while researching and updating cases and documenting calls simultaneouslyEducating callers on program services and eligibility requirements while demonstrating excellent communication and customer service skillsServing as a liaison with customers regularly to meet program goals and maintain program services and eligibility, fostering positive working relationshipsVerify and entering applicant/recipient data into the State’s eligibility system and prepares cases for disposition by State Eligibility ConsultantProcessing cases and takes necessary action on missing information promptlyMeeting Quality Assurance and performance metrics and stay updated on project and corporate policiesIdentify and escalating risks to managementAttending all meetings and completes all trainings to stay informed on project/position updatesFulfilling all performance requirements associated with eligibility processesPerforming additional duties as assigned by management **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
Rose InternationalNewService Center Representative - Eligibility Specialist Jobs in USA, IN, Crown Point | Rose International Job Rose InternationalService Center Representative - Eligibility Specialist Jobs in USA, IN, Crown Point | Rose International JobCrown Point, IN$18–$18 / hourFull timeTraining: 9-10 Weeks with NO TIME OFF DURING TRAINING Required Education: HS Diploma or equivalentRequired Qualifications:Proven Customer Support or Client Service Representative Experience 2 years relevant professional experience or 1-year relevant experience and 1 year of extended education and the ability to handle complex service inquiries via telephoneAccurate data entry (40 WPM or 10,000 KSPH)Ability to handle complex service inquiries via telephoneStrong PC skillsUnderstanding of work implications and ability to recommend solutionsPreferred Qualifications:Social services experience (Indiana Eligibility experience strongly preferred)Soft Skills Required:Strong critical thinking and problem-solving skillsStrong interpersonal skillsPositive relationship-building with customers and state eligibility consultantsAttention to detail; excellent organizational, verbal, and written communication skillsCapable of executing many complex tasks simultaneouslyTeam player with the ability to work independentlyComfortable in a fast-paced, deadline-oriented environmentWork Environment:Work is constantly performed in an office environmentAbility to remain stationary for an extended periodModerate difficulty assignments requiring judgment and issue resolutionQualified candidates are provided an extensive training program to be successful in this roleDuring calls, an Eligibility Specialist is expected to process applications and complete case maintenance activities such as changes to cases in the State eligibility system. Taking inbound calls from Medicaid, SNAP, and TANF applicants, recipients, and other members of the communityHandling high volume of inbound calls daily, which are often back-to-back, during the scheduled work shift to answer questions regarding the Medicaid, SNAP, and TANF programsApply State and/or federal eligibility rules for applicant/recipient information assessmentVerifying applicant/recipient data through system interfacesFacilitating the fulfilment of caller requests regarding eligibility information via a One Call Resolution approach while maintaining professionalism and empathyCommunicating with applicants/recipients while researching and updating cases and documenting calls simultaneouslyEducating callers on program services and eligibility requirements while demonstrating excellent communication and customer service skillsServing as a liaison with customers regularly to meet program goals and maintain program services and eligibility, fostering positive working relationshipsVerify and entering applicant/recipient data into the State’s eligibility system and prepares cases for disposition by State Eligibility ConsultantProcessing cases and takes necessary action on missing information promptlyMeeting Quality Assurance and performance metrics and stay updated on project and corporate policiesIdentify and escalating risks to managementAttending all meetings and completes all trainings to stay informed on project/position updatesFulfilling all performance requirements associated with eligibility processesPerforming additional duties as assigned by management **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
Location Services LLCSkip Representative Location Services LLCSkip RepresentativeIndianapolis, INFull timeEssential Functions Use all internet databases and phone tools to locate customers and/or collateralBuild successful relationships with contractors and clients to service accountsCommunicate verbally and systematically with clients and/or contractors to complete assigned tasksProvide updates regarding account status and service levels; recommend changes if neededObtain new leads on customers / collateral locationsObtain any necessary documentation or guidance to pursue the collateral/customers (i.e. Credit Applications/Reference sheets and prior communication with their customer)Ensure all information/leads provided are being acknowledged and reacted toProvide frequent updates to summarize progress made throughout the lifecycle of orders until concludedConduct initial review of information provided by clients to ensure accuracySkip Tracing of customers and/or other parties to Identify the best known address to locate the client’s collateral or customerDetermine if the client’s customer has filed Bankruptcy, Active Duty Military, current owner/registrant of the vehicleInitiate contact with client’s customers, references, relatives and associatesSchedule and assign orders to appropriate contractors to ensure expectations are met and information provided is understood CompetenciesExcellent written and oral communication skillsProficient with computers and telephoneAbility to display professionalism and ethical conduct through the work dayTime and performance management Education and ExperienceHigh school diploma or GED diploma or equivalent required Minimum 1 year in either auto-finance, collections, banking, insurance or call center experience requiredBenefitsCompetitive compensation packageFull suite of medical benefits, including dental, vision, pet insurance and more! Summary/ObjectiveThe Skip Representative will use applicable tools and resources to identify the location of client collateral and work collaboratively with repossession vendors to secure the client’s collateral in accordance client Service Level Agreements (SLAs.)