Essential Job Duties and Responsibilities Drive and deliver products from The Apothecarium to customers in the Bay Area Obey all local, state and federal traffic and driving laws Adhere to routing guidelines and parameters to deliver according to schedule Address and resolve customer complaints; escalate service issues in an expedient manner Obtain payment for product by accepting cash or debit cards Assist in opening and closing delivery order processing areas daily Process, package and label orders in preparation for delivery Maintain delivery manifests and required Bureau of Cannabis Control documentation Provide excellent customer service Maintain accurate delivery documentation Assist with the cleaning, maintenance, and upkeep of delivery dispatch location Maintain iOS devices and other necessary hardware Communicate professionally and regularly with dispatch location Team Members and Delivery Manager Facilitate communication to our delivery members via iOS devices Maintain strict confidentiality with customer information Basic Qualifications Prior delivery experience (1 year) Prior customer service experience (1 year) Must be at least 21 years old Valid California Driver’s License and clean driving record Working delivery automobile with insurance and valid registration Must be able to pass a criminal background check Must be authorized to live and work in the U.S Preferred Qualifications Previous delivery experience in SF highly desirable Experience working in the cannabis industry highly desirable Experience working in retail & customer service experience highly desirable Experience working in the health & wellness industry highly desirable Why TerrAscend?. The role may also require visual abilities to accurately handle transactions, verify product information, and maintain inventory, as well as manual dexterity for handling cash, operating point-of-sale systems, and organizing products.