Strong interpersonal, organizational, oral communication skills, proven analytical and problem-solving abilities with root cause analysisWorks independently as well as within a team with close attention to details, little supervision is neededRelies on experience and judgment to plan and accomplish goals and perform a variety of tasksAdept at reading, writing, and interpreting technical documentation and procedure\manualsHighly self-motivated and directedAbility to effectively prioritize and execute tasks in a high-pressure environmentStrong customer service orientationExperience working in a team-oriented, collaborative environmentTrain technical support staff in new technologies and common systems-related problemsExperience with vulnerability scanning solutions (I.e. Nessus) and resolving vulnerabilities. Knowledge of additional cloud technologies such as Endpoint, API Management, and Identity ManagementStrong understanding across cloud and on-premise infrastructure components (server, storage, network, data, and applications) to deliver end-to-end cloud infrastructure, architectures, and designsStrong working knowledge of Azure, Microsoft Active Directory and Windows Server 2016, 2019, & 2025Experience with the Azure CLI, PowerShell/Azure PowerShell and the Azure PortalExperience with IT automation tools like Ansible.