You will work across a broad stakeholder set: importers of record (IORs), U.S. government agencies, examination facilities, carriers, and Amazon internal teams spanning Operations, Compliance, Legal, Finance, Origin, and Product/Tech. Manage an active caseload of CBP exam holds, PGA detentions, and other enforcement actions across assigned U.S. ports - from intake through resolution (release, re-export, destruction, or formal response).