New["Front Desk Agent","Front Desk Agent"] Royal Lahaina Resort["Front Desk Agent","Front Desk Agent"]SalemHighgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
New["Front Desk Agent - Homewood Suites by Hilton Branchburg","Front Desk Agent - Homewood Suites by Hilton Branchburg"] The Briad Group["Front Desk Agent - Homewood Suites by Hilton Branchburg","Front Desk Agent - Homewood Suites by Hilton Branchburg"]Somerville$16–$17 / hourIf you can eat there, drink there or sleep there, we can play with it, adding our special brand of flair to the flavor of fun we like to call The Briad Group®, one of America's fastest growing hospitality companies. Ability to lift, pull, and push moderate weight (minimum of 20 lbs); may occasionally require lifting luggage up to 50 pounds.
New["Front Desk Agent","Front Desk Agent"] Highgate Hotels["Front Desk Agent","Front Desk Agent"]SomervilleHighgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean.
New["Front Desk Agent","Front Desk Agent"] The Lodge at Primland["Front Desk Agent","Front Desk Agent"]Boston$60,000–$65,000 / yearYou'll manage check-ins and check-outs (if hospitality), answer inquiries, handle reservations, and support guest satisfaction by providing courteous, prompt, and helpful service. Strong problem-solving skills; ability to remain calm under pressure or during peak periods.
Guest Experience Telephone Agent The Newbury BostonGuest Experience Telephone AgentBoston, MassachusettsFull timeThe Newbury Boston at One Newbury Street, located in the premier shopping and dining neighborhood of Boston’s Back Bay is an iconic property originally opened in 1927 as one of the first Ritz-Carlton hotels in the U.S. and most recently was the Taj Boston. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen.
Guest Services Supervisor John Carver Inn & SpaGuest Services SupervisorPlymouth, MassachusettsLeadership, problem-solving, and basic computer skills; ability to share knowledge and teach others to perform tasks, high-level customer service, effective communication with guests and team members, able to follow instructions, learn quickly, pay attention to detail, and maintain composure when working under pressure. Minimum of 2 years prior customer service experience preferred; general knowledge of bookkeeping and audit procedures helpful; high school diploma or equivalent combination of education and work experience.
New["Front Desk Agent","Front Desk Agent"] La Quinta Boston - Somerville["Front Desk Agent","Front Desk Agent"]SomervilleHighgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean.
Guest Services Supv Highgate Hotels LPGuest Services SupvBoston, MAThe Guest Services Supervisor is responsible for assisting the Guest Services Manager and Assistant Guest Services Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
Guest Services Supv Hilton Boston Back BayGuest Services SupvBoston, MassachusettsFull timeOverview: The Guest Services Supervisor is responsible for assisting the Guest Services Manager and Assistant Guest Services Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
Guest Service Associate Local.House International, Inc.Guest Service AssociateSalem, MAManage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs. Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information.
Guest Experience Telephone Agent Highgate Hotels LPGuest Experience Telephone AgentBoston, MAThe Newbury Boston at One Newbury Street, located in the premier shopping and dining neighborhood of Boston's Back Bay is an iconic property originally opened in 1927 as one of the first Ritz-Carlton hotels in the U.S. and most recently was the Taj Boston. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen.
New["Sr. Front Desk Hospitality Agent","Sr. Front Desk Hospitality Agent"] Sonder Holdings["Sr. Front Desk Hospitality Agent","Sr. Front Desk Hospitality Agent"]Boston$44,978–$47,840 / yearWork alongside front desk staff and our remote service teams to handle all guest interactions with the highest quality of service and professionalism, taking ownership of guest issues and ensuring they are completed to the highest degree of satisfaction without supervision. Coordinate work from the front desk by prioritizing and delegating tasks to completion and act as a point of contact for escalated guest situations when a manager is unavailable; assist with training and mentorship for Front Desk Hospitality Agents.
Guest Service Associate (Front Desk Agent) The Drew HotelGuest Service Associate (Front Desk Agent)Plymouth, MAFull timePosition Type: Variable, Hourly / Non-Exempt. Compensation: $22.00-26.50 per hour based on experience
New["Reservations and Communications Agent","Reservations and Communications Agent"] Four Seasons Hotels Limited["Reservations and Communications Agent","Reservations and Communications Agent"]BostonRun appropriate reports checking for special requests and hard blocking any rooms that are not hard blocked for special requests, inform Manager of any Special Attention, VIP guests and assist CIS Leader in obtaining arrival times for VIPs or Special Attention guests. We are seeking individuals who are passionate about hospitality and possess a keen attention to detail to join our Reservations team as a Reservations and Communications Agent!
Guest Service Associate The Cove at SalemGuest Service AssociateSalem, MAFull timeManage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs. Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information.
New["Sr. Front Desk Hospitality Agent","Sr. Front Desk Hospitality Agent"] Sonder["Sr. Front Desk Hospitality Agent","Sr. Front Desk Hospitality Agent"]Boston$44,978–$47,840 / yearWork alongside front desk staff and our remote service teams to handle all guest interactions with the highest quality of service and professionalism, taking ownership of guest issues and ensuring they are completed to the highest degree of satisfaction without supervision. Coordinate work from the front desk by prioritizing and delegating tasks to completion and act as a point of contact for escalated guest situations when a manager is unavailable; assist with training and mentorship for Front Desk Hospitality Agents.
New["Front Desk Agent","Front Desk Agent"] MCR Hotels["Front Desk Agent","Front Desk Agent"]PeabodyFor the TWA Hotel at New York's JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS) , the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA. MCR is a three-time recipient of the Marriott Partnership Circle Award , the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer .
NewDirector of Guest Services Mirbeau Boston South LLCDirector of Guest ServicesPlymouth, MA$65,000–$75,000 / yearPart timeThe Guest Services Director oversees the front desk team, collaborates with different departments, and ultimately ensures each guest journey is smooth, personal and memorable, with each arrival and departure reflecting Mirbeau’s signature hospitality, and the exceptional, curated experiences we’re known for. As a Forbes-rated, family-owned company, we’re committed to creating a workplace where our people feel supported, respected and empowered to grow.
New["Lenox Hotel - Guest Specialist- Full time","Lenox Hotel - Guest Specialist- Full time"] Lenox Hotel["Lenox Hotel - Guest Specialist- Full time","Lenox Hotel - Guest Specialist- Full time"]Boston$25–$26 / hourAs a Guest Specialist, you will combine exceptional hospitality with efficient front desk operations to ensure every guest feels genuinely cared for. Since 1900, The Lenox has been a beloved Back Bay landmark—an independent hotel known for its character, creativity, and genuine hospitality.
New["Front Desk Agent| Courtyard Woburn","Front Desk Agent| Courtyard Woburn"] CSM Corporation["Front Desk Agent| Courtyard Woburn","Front Desk Agent| Courtyard Woburn"]Woburn$18–$19 / hourThis position successfully manages person in charge duties during the overnight shift, including showing sound judgment in making independent decisions and ensuring security protocols are being followed. • Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services.