Coordinate weekly/Bi-weekly meetings with customers regarding order book statuses, material updates, open core returns and general overview of the account (Coordinating with accounting, Customer Support Management, and technical support to address all concerns / requests for information with the customer for the meetings). Manage pricing issues for ordered materials and quotations where SAP does not have active pricing, making requests to pricing department, request quotations from procurement to provide to the pricing department, calculate pricing for prorated materials, and ensure pricing is updated in the system before shipment or invoicing of any materials.