Responsibilities and Duties: Customer Engagement Must hold Customer Service Representatives accountable to the measurable results associated with excellent customer service Responsible for managing the location consistently towards acceptable customer service scores, feedback, and results Visual Communications Ensures that the retail environment is aimed at getting the customer excited about the products offered and inspiring a recipe of need Ensuring the location, in its entirety, presents a well-maintained and visually appealing environment to all patrons Keeps assigned location well stocked and ensures that the customer service representatives possess competent product knowledge Food and Beverage Handling Maintains an active state required Management Food Safety Handling Certification Ensures that all employees at assigned location have proper training and acknowledgement of safe food and beverage handling procedures Operations/Hiring/Training Understand and administer the company policies and procedures and ensure compliance with them, consistently within assigned location. Regularly required to stand and walk for extended periods throughout the shift Frequently required to bend, reach, twist, and lift or move products and supplies up to 50 pounds Must be able to safely operate store equipment such as registers, scanners, and cleaning tools Exposure to varying indoor and outdoor temperatures while performing duties such as receiving deliveries or inspecting fuel islands Work environment is moderately noisy, consistent with a retail and customer service setting Must have flexible availability including early mornings, evenings, weekends, and holidays based on business needs Compensation details: 18.55-23 Hourly Wage PI33373044d43f-25448-407779615c143e31-5e48-4549-b638-05792d185386