FULL_TIME

FEED

UNKNOWN

Maintains the overall cleanliness of the office as needed to support the team and clinic environment, which may include, but not be limited to, taking out garbage, organization and cleanliness of desk, patient and office space and assistance with other team members to achieve a strong professional appearance for our employees, patients and visitors. Level 2: High School Diploma or its equivalent with a current CPR license* and 3 years’ experience in billing and coding and intermediate computer skills, which include typing 70-100 words per minute, knowledge of Microsoft Office including, word and excel.

Posting Title:
Patient Care Specialist (Medical Receptionist)

Overview:
At Fast Pace Health, Patient Care Specialist provides administrative support essential for effective patient care under the direct supervision of a Nurse Practitioner or Physician Assistant. The Patient Care Specialist provides outstanding customer service and maintains a compassionate and welcoming atmosphere. The Patient Care Specialist provides effective customer service by using in-depth knowledge of front office processes to include patient registration and insurance practices, as well as effective communication processes to both patients and clinic employees. The Patient Care Specialist will maintain a high level of customer focus at all times, especially during periods of high patient volume.

Why Choose Fast Pace Health?:
Fast Pace Health is a growing company! You will have the support and mentoring you need to become the best Patient Care Specialist you can be! We will help you grow your clinical competencies, and can offer you a rewarding career path. We work as a dynamic team to surpass our business goals by ensuring our patients receive the best care possible in a positive environment. We offer competitive compensation and benefits such as holiday pay, PTO, medical, dental, vision and Work-Life balance, to name a few. As a Fast Pace Health employee you will have the opportunity to participate in community events and outreach programs. This includes, but is not limited to, seasonal parades, book drives, festivals, trunk or treating, fun runs, and more. We dress up for holidays and celebrate with pot lucks. At Fast Pace, our community is our family, and we are a family first community.

Responsibilities:
PRIMARY:<ul><li>Demonstrates a high level of Customer Service to greet, register, and discharge all patients</li><li>Ability to cross train and assist with back-office duties as needed within scope of practice.</li><li>Accurately collect and input patient demographics and financial information at the time of registration for all patients.</li><li>Verifies and updates all patient insurance information at the time of registration.</li><li>Maintains strong knowledge of Medical Insurance Plans including but not limited to co-pays, deductibles, and coverage limits.</li><li>Stays up to date with all changes to Government and Commercial Insurance Plans.</li><li>Maintains a high-level understanding and knowledge of the Fast Pace Self-Pay program</li><li>Collects all insurance, co-pays or deductibles, or Self-Pay amounts at the time of registration of each patient.</li><li>Answers the phone with a polite, patient-centered manner demonstrating a commitment to positive patient experiences though outstanding Customer Service.</li><li>Maintains Fast Pace Customer Service levels and facilitating patient flow by notifying the provider of patient’s arrival, being aware of delays, and communicating with patients and clinical staff appropriately.</li><li>Retrieves, faxes, or mails medical records to primary care providers as needed. Coordinate medical records process for continuation of care.</li><li>Willing to cross-train on back-office clinical skills in order to perform in a cross-functional role as needed.</li><li>Completes all mandatory compliance training and consistently follows processes and procedures to maintain compliance standards.</li><li>Maintains friendly, cordial relations with all clients and employees; maintain a positive work atmosphere by acting and communicating in a manner that results in a positive work relationship with customers, co-workers and managers.</li><li>Performs the physical, use of senses, cognitive, and environmental functions of the position, as specified on the physical demands.</li><li>Responsible for folding towels, cleaning tables and helping patients with exercise equipment.</li><li>Welcome new employees on their first day in the clinic and facilitate introductions to team members, clinic tours, and an overview of the clinic processes.</li><li>Actively assist new employees with learning activities and completing required training.</li><li>Support new employee training by providing job shadowing, demonstration, and coaching opportunities.</li><li>Ability to comply with Company standards of operations.</li><li>Ability to adhere to the Core Values of the Company, of teamwork, communication, empowerment, quality of care, and friendliness.</li><li>The ability to promote and maintain a respectful culture of employee, employer, patients and business confidentiality.</li><li>Demonstrates proficiency with basic PC skills to include typing, utilization of a mouse, and ability to use basic software such as MS Outlook and Word.</li><li>Maintains the overall cleanliness of the office as needed to support the team and clinic environment, which may include, but not be limited to, taking out garbage, organization and cleanliness of desk, patient and office space and assistance with other team members to achieve a strong professional appearance for our employees, patients and visitors.</li><li>Responsible for keeping the reception area clean and organized.</li><li>Perform other duties as assigned by management.</li></ul> SECONDARY:Additional Requirements and responsibilities<ul><li>Level 1: High School Diploma or its equivalent with a current CPR license* and at least 1 year of customer experience, preferably urgent care</li><li>Level 2: High School Diploma or its equivalent with a current CPR license* and 3 years’ experience in billing and coding and intermediate computer skills, which include typing 70-100 words per minute, knowledge of Microsoft Office including, word and excel. Intermediate skills in excel including basic formulas and v lookup.</li><li>Level 3: High School Diploma or its equivalent with a current CPR license* and 3 years’ experience in billing and coding and intermediate computer skills, which include typing 70-100 words per minute, knowledge of Microsoft Office including, word and excel. Intermediate skills in excel including basic formulas and v lookup.</li><li>Administration duties, including but not limited to scheduling, ordering, training, and other duties assigned by Clinic and or Regional Director</li></ul>*Receive and active within 7 days of hire.

Experience Requirements and Preferences::
Education: High School Diploma or its equivalent AND Experience:<ul><li>1 Year of medical office experience with basic medical terminology and insurance knowledge preferred.</li><li>1 Year experience with basic use of PC to include using mouse, standard software such as MS Office to include Outlook and Word.</li></ul>

Education Requirements::
High School Diploma or Its Equivalent

License Requirements::
No License Required

Compliance:
Fast Pace Health is committed to the principle of equal employment and creating an inclusive environment for the benefit of our employees, our patients, and our communities. We are an equal opportunity employer and welcome job applications from qualified individuals without regard to race, creed, color, ancestry, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, veteran status, marital status, parental status, genetic information or any other legally protected characteristics or conduct. Please refer to the links below for information regarding your rights under certain federal laws: <a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf" rel="noopener nofollow noreferrer" target="_blank">https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf</a> <a href="https://www.dol.gov/whd/regs/compliance/posters/eppac.pdf" rel="noopener nofollow noreferrer" target="_blank">https://www.dol.gov/whd/regs/compliance/posters/eppac.pdf</a> Mississippi Residents Only: In Mississippi, Fast Pace requires pre-employment/drug/alcohol testing as a condition of employment. The law requires that Fast Pace notify applicants, in writing, upon application and prior to the collection of the specimen for drug and alcohol test, that they may be tested for “the presence of drugs [or alcohol] in their metabolites.” Miss. Code. Ann. § 71-7-3(5). Applicants are limited to individuals from states, excluding the following:  California, Colorado, Hawaii, Illinois, New Jersey, New York, Rhode Island, Washington, and the District of Columbia.

Brand Name:
Fast Pace Health

Fast Pace Health

Patient Care Specialist (Medical Receptionist)

Administrative Skills

Billing

CPR Certification

Clinical Competency

Co-Payments

Coaching

Communication Skills

Compensation and Benefits

Computer Skills

Cross-Functional

Customer Experience

Customer Relations

Customer Support/Service

Fax Machines

Genetics

Government

Health Insurance

High School Diploma

Insurance

Maintain Compliance

Medical Office

Medical Office Administration

Medical Records

Medical Terminology

Mentoring

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft Word

Nurse Practitioner

Nursing Management

Organizational Skills

Patient Care

Patient Registration

Physical Demands

Physician Assistant

Primary Care

Process Management

Quality of Care

Regulatory Compliance

Self Programming Language

Staff Training

Team Player

Telephone Skills

Training/Teaching

Typing

Urgent Care

Vlookups

[AW]-iCims

o The Site Manager shall be an employee of J&A, Inc. and shall be compensated for services rendered with a salary determined by J&A, Inc. o The Site Manager shall be covered under the J&A, Inc worker's compensation plan and other benefits negotiated between the Regional Manager, Human Resources and the employee. o maintain information about basic structural data, including the location of fire equipment, water main, sprinkler shutoff valve, gas main, fuse boxes and/or breakers, and heat controls.

Apartment complex  SITE MANAGERThe Site Manager is directly responsible for all property operations and conducting business in accordance with company policies and procedures, HUD, Tax Credit, USDA Rural Development, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other regulatory agency requirements necessary to ensure effective fiscal, physical and social soundness. The Site Manager will be able to communicate all challenges affecting the operation of the property to the Regional Manager in a timely manner. Specific Duties and ResponsibilitiesLeasing Activitieso   respond to inquirieso   show vacancieso   comply with HUD, RD, and LIHTC regulations regarding income certifications and other documentationo   maintain waiting lists and screen applicants following appropriate guidelineso   conduct regular marketing/advertising outreach in the community (e.g. VA, MUTEH, mental health centers) according to guidelineso   verify tenant income, assets, household characteristics, and circumstances that affect eligibilityo   prepare and process leases, security deposit agreements, unit inspections, and HUD, RD, and LIHTC forms for incoming residentso   ascertain basic resident information that would help solve routine problems or determine a course of action in case of emergencyo   conduct pre-occupancy orientation for new tenantso   complete move-in and move-out procedureso   review/process evictions and notices to vacate o   ensure that lease/tenant files are formatted and completed properlyRent Collectionso   collect and post security deposits and rent received in a timely mannero   collect late rents and late rent chargeso   issue receipts for money collectedo   ensure bank deposits are made immediately and reported to corporate office o   negotiate schedules for overdue rent with prior approval of Regional Managero   issue applicable notices (e.g. late payments, eviction notices, utility cut-offs) Administrationo   maintain positive customer service attitudeo   responsible for office opening on time according to posted office hours o   enforce lease agreements and house ruleso   live on site and provide emergency on-call coverage (if applicable)o   perform annual income re-certifications and issue rent increase noticeso   attends scheduled corporate management meetings (required)Property Maintenanceo   supervise maintenance staff and work performedo   monitor and/or supervise contracted services and vendorso   conduct move-in/move out inspectionso   perform a daily inspection of the overall curb appeal of the property and report any damage/problems related to maintenance, security, or safetyo   contact vendors/contractors to obtain bids/estimates (if applicable)o   purchase supplies, equipment and/or services as needed for repairs o   process and prioritize maintenance work orders, schedule preventive maintenance to be completed by on-site staff o   arrange and conduct monthly inspections and repairs of all units, including vacant unitso   maintain information about basic structural data, including the location of fire equipment, water main, sprinkler shutoff valve, gas main, fuse boxes and/or breakers, and heat controlso   perform annual inspections of each unit for needed repairso   inspect common areas to ensure they are being utilized properly, clean, and secureo   maintain a sanitary and pest-free living environmentRecord-Keeping/Reportingo   maintain accurate accounting records including tenant ledgers, petty cash, and security depositso   ensure quarterly calendar activities are conducted (e.g. Crime Prevention) o   communicate challenges affecting operations to the Regional Manager o   report all liability and property incidents (including injuries) to Corporate office immediately o   maintain a written record of all important or unusual events including emergencies, tenant problems/complaints, maintenance problems, and inspectionso   provide Regional Manager with a monthly formalized summary of building operations every 3rd Monday to include: a summary of move-ins, move-outs, rents past due, and actions taken, and the weekly maintenance schedule Other Dutieso   meet with tenants for informational purposes (e.g. notice of regulatory visit)o   disaster/emergency preparedness planning with assistance from Corporate Compliance o   perform other appropriate duties as assigned by Regional ManagerSite Manager Compensations/Accommodationso   The Site Manager shall be an employee of J&A, Inc. and shall be compensated for services rendered with a salary determined by J&A, Inc.o   The Site Manager shall be covered under the J&A, Inc worker's compensation plan and other benefits negotiated between the Regional Manager, Human Resources and the employee.o   The Site Manager shall be notified of all the benefits under the adopted plan.o   IF the Site Manager is required to live on-site, he/she will be provided a free rental unit and is exempt from the requirements of the landlord/tenant law. It is considered a tenancy for a specified period only (e.g. employment), and will end on the same day that employment is terminated. Reasonable effort will be made to give the Site Manager sufficient time to move, but as the efficient operation of the property is predicated upon the presence of a Site Manager, the transitional period necessarily must be very short. This is a condition of employment as a Site Manager. It is expected that the Site Manager will negotiate reasonable terms with the Corporate Office and move expeditiously, even if his/her termination is involuntary. In a rare circumstance when an ex-Site manager refuses to leave and efforts to negotiate vacancy of the manager's quarters fail, the Company will be forced to consider the person a trespasser and call the police for assistance.Knowledge/Skills Preferred o   High school diploma or equivalent o   Experience (2+ years preferred) in LIHTC property management  o   Knowledge of Microsoft Office Suite and Property Management software (e.g. Yardi, Real Page). o   Valid State Issued Driversâ€ Licenseo   Basic knowledge of bookkeepingo   Certification or training in property management, LIHTC, COS, or RD training o   Introductory knowledge of the following initiatives (minimum): Ã  HUD, RD, and LIHTC guidelines and IRS rules and regulations specific to assigned propertyÃ  Local, state and federal safety regulations and building codesÃ  Relevant legislation, (e.g. ADA, Fair Housing)o   Good written and verbal communication skillso   Ability to interact with a wide variety of people (e,g. staff, tenants, local agencies, contractors, attorneys and Owner)o   Ability to take initiative and think independentlyDesirable Additional Qualifications1.      Experience in re-certification2.      Knowledge of Section 8, RD, HUD, and Tax Credit regulations3.      Background in supervision and successful track record of accomplishments.4.      Community services background related to specific tenant population being served e.g. handicapped, elderly, homeless, veteransDifficulty1.      Complexity â€” As indicated in section IV, a wide variety of skills is required to be a good Site Manager. This position requires continuing education to keep abreast of changes in government regulations and HUD guidelines. 2.      Scope and effect â€” As the most visible management representative to those being provided with services (housing), the Site Manager's job proficiency has a strong impact on the atmosphere and success of the property.

J & A INC

Apartment Property Management - Bolivar Townhouse - Bolivar TN - PART TIME

Accounting

Advertising

Americans with Disabilities Act (ADA)

Bookkeeping

Calendar Management

Contract Management

Corporate Compliance

Corporate Policies

Crime Prevention

Driver's License

Emergency Planning

Equipment Maintenance/Repair

Establish Priorities

Fair Credit Reporting Act (FCRA)

Human Resources

Low-Income Housing Tax Credit (LIHTC)

Marketing

Negotiation Skills

Operational Communications

People Management

Presentation/Verbal Skills

Preventative Maintenance

Problem Solving Skills

Property Maintenance

Property Management

Psychiatry and Mental Health

Purchasing/Procurement

Record Keeping

Regulations

Regulatory Requirements

Rentals

Rural Development

Tax Credits

Time Management

United States Department of Agriculture (USDA)

Worker's Compensation

Writing Skills

Gethired

Routinely acts as liaison between executive's office and the departmental staff, and other state departments and agencies, local and federal agencies, and community organizations and groups; attends meetings as required to gain information; routinely handles complaints and requests from members of other departments, citizens as required; attends meetings and gatherings in performing personal contact duties. Handles routine correspondence, including composition of replies and routes to the appropriate operating division for reply; prepares non-routine correspondence as requested; assembles information for applications, staff meetings, and other purposes; may take minutes at meetings.

<h5>Administrative Assistant </h5>Under general supervision, is responsible for professional staff work of routine through average difficulty in relieving an executive of administrative detail; and performs related work as required. An employee in this class routinely performs general assignments to relieve an executive of administrative detail and other duties that do not require his/her personal attention. Routinely acts as liaison between executive's office and the departmental staff, and other state departments and agencies, local and federal agencies, and community organizations and groups; attends meetings as required to gain information; routinely handles complaints and requests from members of other departments, citizens as required; attends meetings and gatherings in performing personal contact duties. Handles routine correspondence, including composition of replies and routes to the appropriate operating division for reply; prepares non-routine correspondence as requested; assembles information for applications, staff meetings, and other purposes; may take minutes at meetings. Requests office supplies as needed. Operates standard office machines and equipment as necessary. Education and Experience: Graduation from an accredited college or university with a bachelor's degree; qualifying full-time increasingly responsible sub-professional experience or paraprofessional or professional experience may be substituted for the required education, on a year-for-year basis, to a maximum of four years. Skills: <ul><li>Administrative Assistant: Proficient (4-6 Years) </li><li>Adobe Acrobat: Proficient (4-6 Years) </li><li>Customer Service: Proficient (4-6 Years) </li><li>Customer Service Skills: Proficient (4-6 Years) </li><li>Emailing: Proficient (4-6 Years) </li><li>Internet: Proficient (4-6 Years) </li><li>Microsoft Excel: Proficient (4-6 Years) </li><li>Microsoft Word: Proficient (4-6 Years) </li><li>Typing: Advanced (7-9 Years) </li><li>Verbal Communication: Advanced (7-9 Years) </li></ul>

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Patient Care Specialist (Medical Receptionist) Fast Pace Health

Apartment Property Management - Bolivar Townhouse - Bolivar TN - PART TIME J & A INC

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