IT Service Desk Lead Nova DineIT Service Desk LeadWashington, District of Columbia$135,000–$165,000 / yearThis role manages operational support activities across Tier 0, Tier 1, and coordinated Tier 2 support functions while ensuring delivery of high-quality customer service, incident resolution, and operational performance in accordance with contract requirements and ITIL best practices. The compensation range listed for this position represents the good faith salary range Diné Development Corporation (DDC) and its subsidiaries reasonably expect to pay for the role, in accordance with applicable state and local pay transparency laws.
Customer Service Engineer (VA ESOM) - EUO Surge Support Travel Team IT Concepts IncCustomer Service Engineer (VA ESOM) - EUO Surge Support Travel TeamWashington, DCThe VA provides support staff across 100+ CONUS and OCONUS locations, including difficult-to-accommodate locales, such as high cost of living or under-supported economic areas, where VA offices or facilities may be located and require onsite services. The VA is responsible for providing comprehensive onsite and remote support to IT customers across all VA Administrations and special program offices, including direct support of over 340,000 VA employees and thousands of contractors who use government-furnished IT equipment and infrastructure.
Coordinator, Student Financial Aid Prince George's Community CollegeCoordinator, Student Financial AidUpper Marlboro, MD$51,851–$57,036 / yearPosition Title Coordinator, Student Financial Aid Position Type Staff Department Student Affairs FLSA Non-Exempt Union/Non Union Union Full Time or Part Time Full Time Grade 11 Salary Range Hiring Salary Range $51,851- $57,036/Annually Fixed Term/Tenure Track (Faculty Only) Regular or Temporary Regular Job Description Summary. Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle or feel objects and controls.
Supervisory IT Cybersecurity Specialist (INFOSEC) U.S. Department of CommerceSupervisory IT Cybersecurity Specialist (INFOSEC)Washington, DC$169,279–$197,200 / yearA copy of your RIF separation notice, notice of proposed removal for declining a directed geographic relocation outside of the local commuting area, notice of disability annuity termination, certification from your former agency that it cannot place you after your recovery from a work-related compensable injury; or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement. A copy of your RIF separation notice, notice of proposed removal for declining a directed geographic relocation outside of the local commuting area; a Certificate of Expected Separation (CES); or certification that you are in a surplus organization or occupation (this could be a position abolishment letter, a notice of eligibility for discontinued service retirement, or similar notice); 2.
NewLegal Administrative Specialist (Contact Representation) U.S. Department of Veterans AffairsLegal Administrative Specialist (Contact Representation)Washington, DC$67,970–$88,356 / yearThe incumbent may have contacts in-person or via telephone, email, video, or chat with the public for the purposes of (1) advising and providing information on benefits and rights; (2) explaining pertinent legal provisions, regulations, and related administrative practices and their application to specific cases; and (3) assisting individuals regarding how best to provide needed documents and evidence required, and/or (4) initiating inquiries to resolve errors, delays, or other problems in obtaining benefits. CUSTOMER SERVICE: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
NewLegal Administrative Specialist (Contact Rep) U.S. Department of Veterans AffairsLegal Administrative Specialist (Contact Rep)Washington, DC$67,970–$88,356 / yearCUSTOMER SERVICE: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Specialized Experience: One year of specialized experience (equivalent to the GS-09 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSAs) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization.
Support Services Specialist U.S. Department of Veterans AffairsSupport Services SpecialistWashington, DC$74,678–$97,087 / yearIn order to qualify for this position you must have: Specialized Experience: One (1) year of specialized experience equivalent to at least the next lower level in the normal line of progression that demonstrated knowledge of the methods and procedures for providing or performing a variety of functions and services applicable to the position to be filled; ability to plan, organize, and control work involving diverse activities; ability to gain cooperation and coordinate the work of others; and skill in oral and written communications. Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Security Operations Center (SOC) Chief Revolutional, LLCSecurity Operations Center (SOC) ChiefSuitland, MD$175,000–$235,000 / yearThe core challenge: sustaining a high-performing SOC across continuous cyber defense and incident response operations — managing program delivery, leading Information Security GAP Analysis, and commanding incident response efforts — all within a classified, government-controlled environment where execution quality and stakeholder trust are non-negotiable. You operate in full alignment with the NICE Cybersecurity Workforce Framework across the Cyber Defense Analyst (PR-CDA-001) and Cyber Defense Incident Responder (PR-CIR-001) work roles, and you ensure your team meets all applicable role-based training requirements.
Senior Manager, Customer Service (DentaQuest) Sun Life Financial IncSenior Manager, Customer Service (DentaQuest)Baltimore, MD$64,700–$97,100 / yearServes as a key operational liaison across Workforce Management, Learning and Development, Quality Assurance, Client Engagement, Information Technology, vendor partners, and business leadership to support service delivery, incident response, technology readiness, and implementation of new tools and processes. Provides leadership for frontline production teams and managers, monitors operational performance against service level and contractual expectations, and drives continuous improvement in quality, accuracy, call routing, knowledge management, and customer experience.
Grants Management Specialist U.S. Department of Homeland SecurityGrants Management SpecialistWashington, DC$97,307–$126,502 / yearThis job is open to: Status Candidates; DRRA Eligibles; Former Overseas Employees; CTAP; ICTAP; VRA; VEOA; 30% or More Disabled veterans; Schedule A; Military Spouses; Peace Corps; Americorps; Vista; Land/Base Management; Boren Awardees; and, Interchange Agreement Eligibles. You may need to upload multiple SF-50s, one that shows your competitive eligibility and another for time in grade: Competitive Eligibility: Submit an SF-50 that demonstrates your current or previous appointment to a permanent or conditional competitive service position, including your current or highest grade level, career or career conditional tenure and status in the competitive service, or proof of permanent appointment if applying based on an interchange agreement.
Video Services Installation Technician Evolver IncVideo Services Installation TechnicianFort Belvoir, VAWe help customers secure critical systems, modernize enterprise technology, and solve complex operational challenges through integrated technology capabilities spanning cybersecurity, enterprise IT infrastructure, cloud, software development, data analytics, legal technology and eDiscovery, applied AI, and electronic security systems. Evolver is seeking a Video Services Installation Technician to provide installation, integration, and sustainment support for enterprise audiovisual (AV) and unified communications systems.
Senior Project Support Specialist - ESD Earth Action, NASA HQ ASRC Federal Holding CompanySenior Project Support Specialist - ESD Earth Action, NASA HQWashington, DCWorking closely with the Director, Deputy Director, Program Executives, Program Scientists, civil servants, and cross-functional stakeholders, the successful candidate will coordinate organizational activities, facilitate executive communications, manage complex administrative operations, and contribute to the successful execution of NASAs Earth Action Element initiatives. This position serves as a trusted business partner to Earth Action leadership by coordinating executive operations, organizational priorities, strategic communications, travel management, program administration, and mission support activities.
Federal Travel Subject Matter Expert - Remote BETA Systems InternationalFederal Travel Subject Matter Expert - RemoteWashington D.C, DCRemoteThe position will primarily support the Agency's current electronic travel environment, E2 Solutions (ETS2) , and will assist with the anticipated transition to Go.gov , the government-wide travel system managed by the General Services Administration (GSA).The ideal candidate will have demonstrated experience with federal government travel , strong knowledge of the Federal Travel Regulation (FTR) , and experience working with electronic travel management systems. The SME will serve as the senior functional resource for federal travel processing, electronic travel systems, travel policies and procedures, workflow management, customer support, training, reporting, and related travel-system transition activities under this contract.
Local Hire (Customer Service Representative) U.S. Department of Homeland SecurityLocal Hire (Customer Service Representative)Washington, DCThis may include a credit check after initial job qualifications are determined, a review of financial issues, such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs (please visit: Mythbuster on Federal Hiring Policies for additional information). Local Hire employees help FEMA respond to, recover from and mitigate hazards by performing a variety of emergency management functions which are not limited to disaster survivor assistance, conducting and verifying damage assessments, and providing administrative, financial and logistical support.
Personnel Vetting (PV) Specialist Watermark Risk Management InternationalPersonnel Vetting (PV) SpecialistWashington, DC$60,000–$130,000 / yearMultiple considerations are taken into account when determining the final salary/hour rate, including but not limited to, Contract Wage Determination, education and certifications, relevant work experience, related skills and competencies, as well as Federal Government Contract Labor categories. Personnel Vetting (PV) Specialist In this role you will be part of a federal agency team that provides personnel security program support for the vetting, investigation, and adjudication of individuals seeking access to federal employment, national security information, or sensitive positions.
NewCustomer Logistics Site Specialist U.S. Department of DefenseCustomer Logistics Site SpecialistWashington, DC$90,823–$118,072 / yearThese documents must provide acceptable information to verify: Residency within the commuting area of your sponsors permanent duty station (PDS); proof of marriage to the active duty sponsor; proof of military members active duty status; and other documentation required by the vacancy announcement to which you are applying. To be eligible as a RGP, you must submit the following supporting documents with your application package: a signed Retained Grade PPP Self-Certification Checklist (DD3145-1 (whs.mil)); a copy of your Notification of Personnel Action (SF-50) effecting the placement in retained grade status; or a copy of the notification letter you received regarding the RIF or classification downgrade.
Program Assistant VI Alakaina Foundation Family of CompaniesProgram Assistant VIWashington, DC$95,000–$105,000 / yearBering-Alaka ina Holdings, LLC is comprised of industry-recognized government service firms designated as Alaska Native Corporation (ACN)-owned and 8(a) certified businesses and includes Ke aki Technologies, LLC; Laulima Government Solutions, LLC; Kpono Government Services, LLC; Kapili Services, LLC; Po`okela Solutions, LLC; Kkaha Solutions, LLC; and Pololei Solutions, LLC. This includes initiating and updating records for Generalist, Specialist, and Limited Non-Career candidates related to employment; providing guidance on ranking, deferment, veteran points, and language rules and regulations; and responding to candidate inquiries by email and telephone regarding ranking, deferment, language points, veteran points, medical/security clearance, and suitability questions.
Customer Service Representative Government Scientific Source, Inc.Customer Service RepresentativeReston, VA$50,000–$55,000 / yearBy championing employee development and through the careful cultivation of quality, compliance and integrity in all facets of business, GovSci has established itself as a dynamic scientific equipment distributor that fosters innovation and facilitates advancements in the federal research arena and beyond. About Government Scientific Source: Since its inception in 1991, Government Scientific Source (GovSci) has been driven by a desire to empower those at the forefront of cutting-edge scientific research and groundbreaking discoveries.
NewFederal Air Marshal-AFSD-LE U.S. Department of Homeland SecurityFederal Air Marshal-AFSD-LEWashington, DC$118,921–$154,599 / yearEmployees who transfer to TSA from an agency that allows employees to maintain an annual leave balance higher than the maximum accumulation for the appointed position will have their leave ceiling set to the maximum accumulation for the appointed position (e.g., United States duty location - 240 hours, foreign duty location - 360 hours, or TSES position - 720 hours). To achieve this mission, LE deploys Federal Air Marshals on U.S. aircraft world-wide; conducts protection, response, detection, and assessment activities in airports and other transportation systems; maintains TSAs state of preparedness and coordinates incident management; trains and manages all armed pilots; and coordinates all TSA canine assets.
NewCUSTOMER ACCOUNT SPECIALIST U.S. Department of DefenseCUSTOMER ACCOUNT SPECIALISTWashington, DC$108,001–$140,403 / yearThese documents must provide acceptable information to verify: Residency within the commuting area of your sponsors permanent duty station (PDS); proof of marriage to the active duty sponsor; proof of military members active duty status; and other documentation required by the vacancy announcement to which you are applying. To be eligible as a RGP, you must submit the following supporting documents with your application package: a signed Retained Grade PPP Self-Certification Checklist (DD3145-1 (whs.mil)); a copy of your Notification of Personnel Action (SF-50) effecting the placement in retained grade status; or a copy of the notification letter you received regarding the RIF or classification downgrade.