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Overview:
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today! Applicants must be at least 18 years of age to qualify for a position. WHAT OUR GREETERS/DESK ATTENDANTS DOGreeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.    A GREETER/ DESK ATTENDANT’S DAY-TO-DAY<ul><li>Be friendly and inviting to our guests in person and over the phone</li><li>Manage the waitlist</li><li>Track availability and assign lanes, shoes & other equipment </li><li>Prepare for leagues </li><li>Ring sales at the counter and follow our cash control procedures</li><li>Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues</li><li>Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)</li><li>Operate our POS system, central panel, computers, and P/A system</li></ul>WHAT IT TAKES<ul><li style="margin-bottom: .0001pt;">HS Diploma or equivalent restaurant/hospitality experience (Optional)</li><li style="margin-bottom: .0001pt;">Proven success in school/previous job experience </li><li style="margin-bottom: .0001pt;">Excellent telephone etiquette</li><li>Must meet the minimum age required by state law to serve alcohol</li></ul>PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)<ul><li style="margin-bottom: .0001pt;">Free Bowling! </li><li style="margin-bottom: .0001pt;">$1 Arcade Play</li><li style="margin-bottom: .0001pt;">20% off Events</li><li style="margin-bottom: .0001pt;">50% off Food & Beverages</li></ul>WORK ENVIRONMENT/ PHYSICAL DEMANDS<ul><li style="margin-bottom: .0001pt;">Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.    </li></ul> Job Type: Part-time Shift: <ul><li>Evening shift</li><li>Night shift </li></ul> Weekly day range: <ul><li>Weekend availability </li></ul> Work Location: One location

Who We Are:
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit <a aria-label="Link ir.luckystrikeent.com" href="http://ir.luckystrikeent.com/" target="_blank" title="http://ir.luckystrikeent.com/" rel="noopener">ir.luckystrikeent.com</a>. Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits.  Incentives and/or benefit packages may vary depending on the position.  More details regarding benefits are available here: <a href="https://www.bowlerocorp.com/careers/benefits" target="_blank" style="color: #0000ff; text-decoration: underline;" title="https://www.bowlerocorp.com/careers/benefits" rel="noopener">www.bowlerocorp.com/careers/benefits</a>

Greeter / Counter Desk Attendant

[AW]-iCims

TEMPORARY

Our Guest Services Ambassadors (GSAs) are essential in creating best-in-class guest experiences-from the moment fans arrive to the moment they depart. We are looking for friendly, outgoing, and self-motivated individuals who are passionate about delivering exceptional customer service and creating memorable moments for every guest.

HOUR

Description"We Unite fans by Always Delivering Best-In-Class Experiences."The Huntington Bank Field Guest Services Team is seeking enthusiastic individuals for part-time and seasonal Event Team Member positions. Our Guest Services Ambassadors (GSAs) are essential in creating best-in-class guest experiences-from the moment fans arrive to the moment they depart. We are looking for friendly, outgoing, and self-motivated individuals who are passionate about delivering exceptional customer service and creating memorable moments for every guest.Positions start at $16 per hour and vary throughout each event. Which range from Ushers, Premium Space Greeters, Elevator Operators and many more. * A GSA may be assigned or reassigned to any post based on the needs of the event and will execute all posts assigned by leadership. *If you're ready to be part of an unforgettable event-day experience, apply today and join the excitement at Huntington Bank Field! Essential Functions:<ul><li>​Greet and welcome guests as they enter Huntington Bank Field.</li><li>Provide excellent customer service to enhance the fan experience.</li><li>Proactively assist guests with any questions or concerns they may have.</li><li>Understand and enforce all Huntington Bank Field policies and procedures.</li><li>Provide guests with accurate directions to and from stadium locations such as seating areas and restrooms.</li><li>Must be attentive to guests' needs, have full knowledge of all policies, services, and facility locations.</li><li>Report all incidents to Team Leaders.</li><li>Thank guests for attending as they leave.</li></ul> Qualifications<ul><li style="line-height:normal">Excellent interpersonal and communication skills with a guest-first mindset</li><li style="line-height:normal">Ability to consistently present in a friendly, approachable and professional manor including a well-groomed appearance.</li><li style="line-height:normal">Physically able to stand for extended periods and navigate stairs throughout the venue</li><li style="line-height:normal">Comfortable working in all weather conditions including outdoors</li><li style="line-height:normal">Reliable transportation to and from Huntington Bank Field</li><li style="line-height:normal">Availability to work evenings, weekends, holidays, all full stadium events that include concerts, major special events and all Cleveland Browns home games</li><li style="line-height:normal">Ability to successfully pass a criminal background check and drug screening</li><li style="line-height:normal">Must be at least 18 years of age</li></ul> Perks<ul><li style="line-height:normal">40% discount at the Browns Pro Shop within Huntington Bank Field (non-gamedays only)</li><li style="line-height:normal">Preferred consideration for future employment opportunities within the Cleveland Browns organization</li><li style="line-height:normal">Free Event Day parking as well as free major event day meals are provided</li><li style="line-height:normal">Performance based incentive programs</li></ul>

Cleveland Browns

Guest Services Team Members

Background Investigation

Communication Skills

Customer Support/Service

Hospitality and Tourism

Incentive Programs

Interpersonal Skills

Leadership

On Site Support

Presentation/Verbal Skills

Team Lead/Manager

Talent Acquisition

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Greeter / Counter Desk AttendantAMF

Guest Services Team MembersCleveland Browns

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