Middleburg Heights, OH30+ days ago
For more information, visit www.abm.com Basic Qualifications: Must be 18 years of age or older No experience required and on-the-job training provided • No high school diploma, GED or college degree required Preferred Qualifications: One (1) year of prior customer service or similar experience preferred Maintain an assigned work area, which may be a business entrance, and performs housekeeping duties to ensure cleanliness and adhere to safety policies Offer hospitality services to guests and creates a positive first impression Anticipate and responds to guest''s needs in a friendly and positive helpful manner Communicate clearly and professionally Enact facility emergency procedures when necessary Remain calm, professional, and polite when working with disgruntled guests Maintain knowledge of relevant products, policies and procedures Direct customer to appropriate department based on their needs Work as a team player and actively contribute to the efforts of all other departments Attend all required meetings and training sessions Provides optimal levels of customer service wherever possible Maintain an assigned work area, which may be a business entrance, and performs housekeeping duties to ensure cleanliness and adhere to safety policies Offer hospitality services to guests and creates a positive first impression Anticipate and responds to guest''s needs in a friendly and positive helpful manner Communicate clearly and professionally Enact facility emergency procedures when necessary Remain calm, professional, and polite when working with disgruntled guests Maintain knowledge of relevant products, policies and procedures Direct customer to appropriate department based on their needs Work as a team player and actively contribute to the efforts of all other departments Attend all required meetings and training sessions * Provides optimal levels of customer service wherever possible. For information about ABM's benefits, visit ABM Employee Benefits | Front Line Team Members Location: Avon Lake, OH Hourly Rate: $15.00 - $16.25 an hour (Paid Weekly) The pay listed is the hourly range or the hourly rate for this position.