58 Results for

Guest Service Agent Jobs in Cooper, NY

Jobs

New!

New York, NY2 days ago

$200,000–$220,000 Per Year

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New!

Elizabeth, NJ6 days ago

$19–$22 Per Hour

If you have experience in any of the following types of jobs, we encourage you to apply: Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales. The Store Managers are accountable for building customer relationships through in-person and phone interactions, presentinga structured sales process, and managing customer accounts.

New!

Newark, NJToday

If you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc. Starting Pay Range: $19.00 HourlyThe Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager.

Melville, NY30+ days ago

$17–$19

Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules (including Holidays and weekends) to reflect the business needs of the hotel.

New!

Yonkers, New York4 days ago

Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.

New York, New York29 days ago

Located in the heart of Manhattan, our hotel is a vibrant oasis featuring 149 beautifully appointed guest rooms, where exceptional service, striking design, distinctive cuisine, and immersive cultural experiences come together to create an unforgettable guest journey. As part of our award-winning team, you will play a key role in shaping extraordinary guest experiences in one of New York City’s most distinctive luxury hotels.

Elmsford, NY30+ days ago

Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests. Days Inn Elmsford & Motel 6 is hiring for a hotel Guest Service Representative to serve as our guests’ first point of contact and manage all aspects of their accommodation.

New York, NY15 days ago

Post guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by M&R Hospitality Management. Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies.

Jersey City, NJ30+ days ago

Start every stay right by swiftly checking guests in and out – take IDs, hand out room keys, and control and release safety deposit boxes. Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns.

New!

New York, NY4 days ago

Hotel 57 is a contemporary 17-story hotel perfectly situated on Lexington Avenue at the corner of 57th Street, steps from Central Park, Fifth Avenue and Bloomingdales while walking distance to Radio City Music Hall, Rockefeller Center, The Museum of Modern Art and many boutiques and restaurants. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value.

New!

New York, NY3 days ago

$19–$21 Per Hour

Lifting/Pushing/Pulling/Carrying: Describe the type(s) of required lifting, pushing, pulling, and/or carrying to include objects, weights and frequency. Position Summary Check-in and check-out guests and respond to inquiries and problems in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all SOPs and LSOPs.

New!

New York, NY3 days ago

$27.76–$29.76 Per Hour

The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.

Dobbs Ferry, NY30+ days ago

New!

New York, NY3 days ago

During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment. The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel.

New!

New York, NY3 days ago

$31.65–$42.19 Per Hour

Reporting to the Front Office Manager, the Front Desk Agent is responsible for all registration desk responsibilities including check in and check out. Coordinate with the valet parking team to ensure efficient and organized handling of guest vehicles.

New!

White Plains, NY5 days ago

Primary Responsibilities: The major responsibility is to operate the functional areas of guest services, i.e., resolving guest complaints to the satisfaction of the guest; responding promptly to any guest request for service, using the hotel's computer system for reservations, scheduling, or other guest related services, and answering the hotel telephones courteously and efficiently. Scope of Position: Operate the functional areas of guest registration, bell services, telephone services, and guest reservations to ensure guest satisfaction and maximize hotel profitability.

New!

Flushing, NY2 days ago

Maspeth, NY12 days ago

The ideal candidate takes pride in the look and feel of the front desk and lobby areas and can quickly build rapport with guests. As the Guest Service Representative, you will assist customers with checking in and out, handle front desk operations, and a variety of other guest interactions.

New York, NY30+ days ago

Full-time

Located at the heart of Times Square, this upscale hotel soars 44 stories above Manhattan, offers 478 rooms and features newly renovated food and beverage outlets, offering a breathtaking view of Times Square. Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions.

Rockville Centre, NY30+ days ago

Full-time

Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards . Starting Wage: $19.00/hourA Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

New!

New York, NY3 days ago

Job Description The Palm Court Guest Experience Agent's primary responsibility is to improve the guests' experience through diligent arrival preparation, the dining experience post visit and managing restaurant seating. Ensure all guest challenges are entered into their respective guest profiles in PMS for hotel guests and Restaurant seating software for both hotel and non-hotel guests .

Berkeley Heights, New Jersey19 days ago

$18.50–$19.15 Per Hour

A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

New York, New York30+ days ago

The Front Desk Agent will be the first point of contact for guests and will be responsible for providing exceptional customer service, ensuring guest satisfaction, and performing a variety of administrative tasks. Answer phone calls and respond to emails, providing information about hotel services, local attractions, and amenities.

Summit, NJ19 days ago

By Landmark is a leader in the hospitality industry, owning and operating unique, iconic venues across New Jersey and Pennsylvania including The Albion Summit, Liberty House, the Ryland Inn, Logan Inn, Hotel Du Village, Felina, and many more. With vibrant interiors, modern comfort, and a dynamic energy that runs through every corner of the property — from our parlor and Whiskey Lounge to Felina, our Italian-inspired restaurant — we create stays guests remember long after check-out.

New York, New York30+ days ago

Job Responsibilities Include: Act as the first point of contact for the May Center, welcome visitors, respond to telephone and email inquiries in a helpful and professional manner and ensure that appropriate actions are taken, and that information is shared with the appropriate stakeholder(s) in a timely fashion. Job Summary: The Membership Services Agent (MSA) is often the first interaction members, prospects, program registrants and guests have with the staff of the May Center for Health, Fitness & Sport.

Weehawken, NJ30+ days ago

From greeting clients to answering phone calls, you'll be one of the first staff members our customers interact with, so strong customer service skills are a necessity. Provide additional administrative support as needed, including file management and making travel arrangements for executives.

Corona, NY30+ days ago

Remote

$25,000–$65,000

In this role, you'll have the opportunity to design and book a wide range of travel experiences — including cruises, all-inclusive resorts, group and corporate travel, theme park adventures, sporting events, Disney vacations, and more. With access to industry-leading booking tools, exclusive pricing, and innovative lead-generation support, you’ll have everything you need to grow your client base and thrive in the travel industry.

Berkeley Heights, New Jersey17 days ago

$18.50–$19.15 Per Hour

A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

Long Branch, New Jersey30+ days ago

$18–$19

Hackensack, New Jersey18 days ago

The Service Agent is responsible for providing round trip transportation for scheduled outpatient medical center appointments, recording all cash and coupon transactions for parking fees, assisting visitors, patients, and employees with vehicle or garage related issues, providing valet parking services in a safe and orderly manner, and maintaining accurate documentation for all transactions. Drives guest vehicles from Medical Plaza, Emergency Room, or JTCC to designated parking area of garages for valet parking and returns guest vehicles to proper location for guest pick-up when needed in a safe, timely, and professional manner.

Hackensack, New Jersey30+ days ago

The Service Agent is responsible for providing round trip transportation for scheduled outpatient medical center appointments, recording all cash and coupon transactions for parking fees, assisting visitors, patients, and employees with vehicle or garage related issues, providing valet parking services in a safe and orderly manner, and maintaining accurate documentation for all transactions. Responsibilities: A day in the life of a Service Agent, Visitor Parking at Hackensack Meridian Health includes: Welcomes, directs, and assists patients and visitors to the institution by proactively greeting them in a courteous fashion utilizing proper verbal and non-verbal communication.

Nyack, NY30+ days ago

We support our associates with highly competitive salaries, outstanding health, benefits, extensive training and development programs, promotion within the organization, and a positive team-based culture where people make the difference. Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited.

New!

Teaneck, NJ5 days ago

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. Ability to stand and move at a fast pace for long periods of time, with availability to work long hours, weekends, and holidays as necessary.

Jersey City, NJ30+ days ago

Part-time

Use a positive and clear speaking voice, listen to and understand requests, respond quickly in a friendly manner with appropriate action and provide accurate information such as outlet hours and local attractions. The position serves as the face of the hotel – the guest’s first, and usually most frequent contact, and as such is instrumental in revenue maximization, customer satisfaction, promoting repeat guests, and influencing the properties and the company’s reputation in the neighborhood.

Edgewater, NJ30+ days ago

Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations.

New!

New York, NY5 days ago

$19–$24 Per Hour

Wyndham offers best-in-class training and career development, competitive salary, a culture committed to Diversity, Equity and Inclusion (DEI), and benefits that focus on physical and emotional wellness, financial health, workplace flexibility and social responsibility to nurture the environment and communities where we live and work. A few of the main duties of a front desk agent are greeting guests at the front desk, answering any questions, recommending activities and restaurants to guests, and answering any phone calls.

Old Greenwich, CT30+ days ago

Part-time

With a strong emphasis on art, design, storytelling, and innovation, our hotel embodies the rich cultural and natural tapestries of Greenwich, expressing the comforts of home with the history of Greenwich as its creative lens. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.

Parsippany, NJ30+ days ago

Part-time

With great facilities just 30 minutes from the Newark airport and New York City, the Sheraton Parsippany Hotel is an ideal choice for business and leisure travelers. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.

New!

Parsippany-Troy Hills, NJ4 days ago

You are expected to provide professional, courteous service while maintaining a safe, secure, and welcoming environment at all times. · Previous experience in customer service, concierge, or front desk roles preferred.

New!

New York, NY3 days ago

$46,517–$49,920 Per Year

Coordinate work from the front desk by prioritizing and delegating tasks to completion and act as a point of contact for escalated guest situations when a manager is unavailable; assist with training and mentorship for Front Desk Hospitality Agents.* Ensure the maintenance, cleanliness, and organization of both guest-facing and back-of-house working spaces, contributing to a welcoming and efficient environment for both guests and team members.* Work alongside front desk staff and our remote service teams to handle all guest interactions with the highest quality of service and professionalism, taking ownership of guest issues and ensuring they are completed to the highest degree of satisfaction without supervision.*

New!

New York, New York2 days ago

Join Allied Universal in a dynamic commercial real estate location as an unarmed patrol officer, where you will monitor assigned areas, conduct routine patrols, and remain visible to help deter security-related incidents. Provide customer service to tenants, visitors, and staff by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities at a commercial office location.

New!

South Ozone Park, New York4 days ago

Join Allied Universal as an Unarmed Security Officer at a shelter location, where you will monitor assigned areas, conduct routine patrols, and remain visible to help deter security-related incidents. Provide customer service to residents, staff, and visitors by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities within a shelter location.

New York, New York30+ days ago

$65,000–$75,000 Per Year

About the Role: The Workplace Experience Agent is an integral part of Latham’s Workplace Experience team and will be responsible for overseeing, anticipating, facilitating, and fulfilling the frontline support needs for all personnel and guests working in our space, with a particular focus on their work area and related requests and requirements, while establishing and maintaining genuine connections with clients, creating customized and seamless experiences, greeting and escorting visitors, addressing client concerns, anticipating needs, and providing information about amenities and services. Responsibilities & Qualifications: Other key responsibilities include: Executing effective processes and strategies for managing client support within the office, collaborating with colleagues and departments to ensure seamless service delivery, fulfilling ServiceNow tickets, conducting quality assurance checks, and coordinating cross-departmental efforts.

Manhattan, NY30+ days ago

Concentric offers strategic advisory services, risk assessments, physical protection, threat intelligence, open-source monitoring, program audits, secure embedded staffing, and training for security teams and intelligence analysts. New York City, New York Pay Range$50—$50 USDConcentric and SPS Global acknowledge the systemic barriers in the security industry and recognize that removing those barriers will require a collaborative and conscious effort.

New York, NY30+ days ago

Full-time

At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans.

New York, NY30+ days ago

A Service Ambassador thrives in supporting operational excellence across back of house, food and beverage service areas, programming, events and other key areas of guest service support at Museum of Ice Cream. Event & VIP Setup: Assist with setting up for special events and VIP experiences, ensuring high-profile guests receive exceptional and personalized service.

Weehawken, NJ30+ days ago

$25–$27

This role is ideal for a strong Guest Service Agent looking to step into leadership or an experienced supervisor who thrives in a fast-paced, upscale environment. Envue, an Autograph Collection hotel, is seeking a polished and service-driven Front Desk Supervisor ready to take the next step in their hospitality career.

New!

Kearny, NJ3 days ago

We seek high-energy personalities that thrive in a fast-paced environment to provide a welcoming atmosphere for our Unlimited Wash Pass Members and a memorable first impression on our new car wash guests. Summit Wash Holdings brands consist of Waters Car Wash, Russell Speeders Car Wash, and Speeders Car Wash.

Long Beach, NY30+ days ago

$20–$22 Per Hour

To perform this job successfully, an individual should have knowledge of word processing software, spreadsheet software, inventory software, internet software, order processing systems, and contact management systems. Summary: Responsible for supervising front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction by performing the following duties.

New York, NY30+ days ago

Full-time

The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay. Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including college degrees and professional certifications*.

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Palm Court Guest Experience Agent The Fairmont Hotel

Front Desk Agent Embassy Suites by Hilton - Berkeley Heights

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Parlor Host / Front Desk Agent Landmark Hospitality

Membership Services Agent - Per Diem 92nd Street Y

Front Desk Agent - Envue Autograph Collection - Weehawken, NJ Blue Sky Hospitality Solutions

Remote Customer Service Agent/Travel Booker Fran's ExploreMore Travel

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Service Agent, Visitor Parking - Part Time - Day Hackensack Meridian Health

Service Agent, Visitor Parking - Part Time - Evening Hackensack Meridian Health

Front Desk Agent - Hotel Nyack - JDV by Hyatt, Nyack, NY Palette Hotels

Front Desk Agent White Lodging Services Corporation

Welcome Desk Agent/Front Desk Agent Night Auditor Canopy by Hilton Jersey City

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Front Desk Agent (PT) Merritt Hospitality, LLC d/b/a HEI Hotels & Resorts

Part -Time Front Desk Agent Merritt Hospitality, LLC d/b/a HEI Hotels & Resorts

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Reservations Agent Merritt Hospitality, LLC d/b/a HEI Hotels & Resorts

Service Ambassador - Seasonal Hire Museum of Ice Cream

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