Guest Services Agent Waterford Hotel GroupGuest Services AgentKingston, NYIf you are interested in kickstarting your career in the hotel industry and have the following skills, we would love to speak with you: A keen eye for detail, time management and great customer service skills. Welcome to Hutton Brickyards, a 100-acre Hudson River Valley resort made for getaways, weddings, and events.
NewGuest Service Agent 41st Midtown LLCGuest Service AgentNew York, NY$24 / hourPart timeIf you need accommodation for any part of the application process because of a medical condition or disability, please send an email to Rebecca Dawes at rdawes@lumahotels.com or call 415-266-9821 to let us know the nature of your request. The Front Desk Agent is service-oriented and responds to guests needs, inquiries, requests, and complaints in a timely and professional manner.
Guest Services Agent Country Inn & Suites Big FlatsGuest Services AgentHorseheads, New YorkCompensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
NewGuest Services Agent - Holiday Inn Express Holiday Inn Express MidtownGuest Services Agent - Holiday Inn ExpressNew York, NYThis role requires the ability to stand for extended periods (up to 8 hours per shift), lift and carry items up to 25 lbs, and work in a lobby environment with varying noise levels. The Guest Service Agent must be able to work a flexible schedule including overnight shifts (Night Audit), weekends, and holidays as business needs require.
Full time/Part time Hotel Guest Service Agent River Link HotelsFull time/Part time Hotel Guest Service AgentNYAnswer, receive and transfer incoming calls/outgoing calls, messages, faxes utilizing appropriate means ie telephone, fax, switchboard, computer. Previous Choice Hotels experience preferred but not needed - can train - must be proficient with computers and a fast paced environment.
NewGuest Service Agent/Front Desk- MARRIOTT LONG ISLAND Blue Sky Hospitality SolutionsGuest Service Agent/Front Desk- MARRIOTT LONG ISLANDUniondale, NY$24–$27Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. The Guest Services Agent is responsible for assisting in the operation of the front desk and guest services ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out.
Guest Services Agent - Hotel Front Desk (Temporary) Sonesta Great Bay Beach Resort & CasinoGuest Services Agent - Hotel Front Desk (Temporary)NY$25–$30 / hourThe Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.
NewGuest Services Agent - Hotel Front Desk (Temporary) Sonesta International Hotels CorporationGuest Services Agent - Hotel Front Desk (Temporary)Sonesta ES Suites Gardens New York, New YorkThe Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.
Guest Service Agent Normann StaffingGuest Service AgentCatskill, NYThe Guest Service Agents will work in conjunction with Guest Services Supervisor and Assistant Operations Manager to ensure that guests receive the highest level of Hospitality while staying at hotel. Working Conditions: A Guest Service Agent is stationed at the entrance of the Main House at a seated front desk, but will need to stand frequently, and move around the Main House and property to complete all given tasks.
GUEST SERVICES AGENT (ON CALL) Compass Group North AmericaGUEST SERVICES AGENT (ON CALL)Armonk, NYBoth full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf.
Part- Time Guest Service Agent - $18/hr Empire Executive InnPart- Time Guest Service Agent - $18/hrNew YorkHandle guest registration, room assignments, provide quotes for room rates and up-sell the guest, accommodate special requests whenever possible, and collect payment for charges on the guest folio. Requireshavingexcellent computerandcashhandlingskills,ability to standforextendedperiods of time; present a sociable, outgoing, lively and guest service-oriented demeanor.
Guest Services Agent Mirbeau of Skaneateles LPGuest Services AgentSkaneateles, NY$17–$20 / hourPart timeProvide a warm, professional welcome- greet, register, and check-in arriving guests, create key cards, and escort/direct guests to their rooms. Front Desk Operations Verify daily arrivals, reservations, and room statuses, update pass-on logs, and communicate special requests to the appropriate teams.
Guest Service Agent - Innside New York Meliá Hotels InternationalGuest Service Agent - Innside New YorkNew Yok CityAbility to be well organized, maintain concentration and think clearly when multi-tasking and providing service to multiple guests and/or clients within any given period of time. Register guests, issue room keys, and provide information on hotel services and room location.
Guest Services Agent Highgate Hotels LPGuest Services AgentNYHighgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
LOBBY GUEST SERVICE AGENT Compass Group North AmericaLOBBY GUEST SERVICE AGENTNew York, NY$24–$25 / hourActing as an overall Hospitality Services resource to guests, visitors, and employees in providing way-finding and amenities within building, commutation and transportation, community retail, neighborhood amenities, and organizational information. Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management.
Guest Service Agent Stonebridge CompaniesGuest Service AgentNew York, NY$27.76–$29.76 / hourThe Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.
Guest Service Agent (Temporary) - Hilton New York Times Square Hilton GlobalGuest Service Agent (Temporary) - Hilton New York Times SquareNew York, NYFull timeLocated at the heart of Times Square, this upscale hotel soars 44 stories above Manhattan, offers 478 rooms and features newly renovated food and beverage outlets, offering a breathtaking view of Times Square. Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions.
Guest Service Agent Sonesta Great Bay Beach Resort & CasinoGuest Service AgentWhite Plains, NY$24.99–$27.60 / yearThe Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.
Guest Service Agent Sonesta International Hotels CorporationGuest Service AgentSonesta White Plains, New YorkThe Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.
Guest Service Agent HHM HospitalityGuest Service AgentYonkers, NYRequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Guest Services Agent/Night Auditor Stonebridge CompaniesGuest Services Agent/Night AuditorNew York, NY$19–$21 / hourJob Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.
Guest Services Agent Stonebridge CompaniesGuest Services AgentNY$21–$22 / hourJob Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.
Guest Service Agent Part-Time - The Statler Hotel Cornell UniversityGuest Service Agent Part-Time - The Statler HotelIthaca, NY$24.30–$26.79 / hourWhile position responsibilities vary, every member of our community is expected to foster a culture of belonging and a psychologically healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others. The GSA is responsible for a quick and efficient arrival process; fulfills guest requests (or communicates to the appropriate department) and follows up to ensure satisfaction; distributes mail and messages, and completes the payment process with accuracy at departure, checking guests out of the hotel with a level of service that meets or exceeds guest expectations.
Guest Service Agent/ Night Auditor Stonebridge CompaniesGuest Service Agent/ Night AuditorNY$22.50–$23.50 / hourPHYSICAL DEMANDS: During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment. The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel.
Guest Service Agent Hilton Garden Inn FlushingGuest Service AgentFlushing, NYRequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Guest Service Agent Ithaca Marriott Downtown on the CommonsGuest Service AgentIthaca, New YorkFull timeRequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Guest Service Agent - Hampton Inn & Suites Lake George Hilton Worldwide Holdings IncGuest Service Agent - Hampton Inn & Suites Lake GeorgeNYHere''s what you''ll do during a typical day: Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance. As a Guest Service Agent, you're not just ensuring a seamless check-in and check-out process - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
CLIENT CENTER GUEST SERVICE AGENT Compass Group North AmericaCLIENT CENTER GUEST SERVICE AGENTNY$29–$30 / hourActing as an overall Hospitality Services resource to guests and employees by providing way-finding and amenities within building, commutation and transportation, community retail, neighborhood amenities, and organizational information. Located on the Third Floor GSAM Client Center, the GSA will be the first point of contact for visitors to the area, making them feel comfortable, directing them to their appointments and meetings and assisting them during their stay.
Guest Service Agent/Night Auditor Stonebridge CompaniesGuest Service Agent/Night AuditorNew York, NY$20–$24 / hourJob Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.
Guest Service Agent K P HOSPITALITY LLCGuest Service AgentMaspeth, NYThe ideal candidate takes pride in the look and feel of the front desk and lobby areas and can quickly build rapport with guests. As the Guest Service Representative, you will assist customers with checking in and out, handle front desk operations, and a variety of other guest interactions.
Guest Service Agent Hilton AlbanyGuest Service AgentAlbany, New YorkMaintain proper equipment and supply inventory for the front desk; follow hotel operations procedures and communicate with the General Manager to ensure that orders are placed for any needed equipment, repairs and supplies. Document any necessary minor repairs and/or replacements of room furniture, fixtures, and equipment to include television sets, light fixtures, and follow through with proper department.
NewGuest Service Agent Hilton HotelsGuest Service AgentAlbany, NYMaintain proper equipment and supply inventory for the front desk; follow hotel operations procedures and communicate with the General Manager to ensure that orders are placed for any needed equipment, repairs and supplies. Document any necessary minor repairs and/or replacements of room furniture, fixtures, and equipment to include television sets, light fixtures, and follow through with proper department.
Guest Service Agent - Hampton Inn & Suites Rockville Centre Hilton GlobalGuest Service Agent - Hampton Inn & Suites Rockville CentreRockville Centre, NYFull timeAssist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards . Starting Wage: $19.00/hourA Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
NewGuest Service Agent/Night Audit Hampton Inn & Suites by Hilton Syracuse/Carrier CircleGuest Service Agent/Night AuditEast Syracuse, NY$17–$18 / hourOperates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security. Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit and cash handling guidelines.
Guest Service Agent LH Employment ServicesGuest Service AgentMontauk, NYLDV is a boutique hospitality group that creates authentic and unique restaurant and cocktail bar experiences across the country, both independently and for iconic hotels, inspired by La Dolce Vita, "The Good Life." You will assist with check-in and check-out processes, handle guest inquiries and requests, and ensure a positive guest experience from arrival to departure.
Night Auditor Relief & Guest Services Agent Stonebridge CompaniesNight Auditor Relief & Guest Services AgentNew York, NY$20–$24 / hourJob Summary: The Night Auditor is responsible for closing the business day by balancing revenues and receipts, performing bookkeeping activities, and providing guest services such as check-ins, check-outs, and addressing guest inquiries, ensuring a smooth overnight operation of the hotel. Required Experience, Education, and Skills: Previous experience in a hospitality or customer service role preferred.
Guest Service Agent Auberge Resorts LLCGuest Service AgentNYNamed the Number 1 Hotel in New York State by Travel + Leisure for the 2025 World's Best Awards and recognized with a One Key distinction from the inaugural Michelin Guide, Wildflower Farms is a basecamp for adventure, craft, and curiosity. Sprung from the site of a fallow tree nursery, Wildflower Farms, Auberge Collection is a 140-acre retreat in New York's Hudson Valley, just 90 minutes from New York City.
Guest Services Agent Pyramid Hotel GroupGuest Services AgentOssining, NYAbility to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. About our property: Windrose on Hudson - a Riverside Conference Experience off the banks of the Hudson River nestled within the Croton Bay area boasting proximity to New York City and surrounding metro areas.
NewGuest Service Agent Genting New YorkGuest Service AgentNew YorkWorking at Resorts World: Resorts World New York City strives to provide our guests with world-class gaming, exquisite dining, and unique entertainment experiences. The Guest Services Agen t at Resort World New York City must assume a pivotal role in each and every logistical operation relating directly and indirectly to overall guest satisfaction and the ultimate success of the Hotel.
Guest Service Agent (Part-time) Rosewood Hotels and Resorts LLCGuest Service Agent (Part-time)NY$20.96–$23.29 / hourGeneralSkills: Must be able to perform jobfunctions with attention to detail, speed and accuracy; prioritize, organizeand follow-up; be a clear thinker, remaining calm and resolving problems usinggood judgment; follow directions thoroughly; understand a guest's serviceneeds; work cohesively with co-workers as part of a team; work with minimalsupervision; maintain confidentiality of guest information and pertinent hoteldata. PhysicalRequirements: Must be able to exertphysical effort in transporting 60 pounds, endure various physical movementsthroughout the work areas, reach up and down, remain stationary at timesthroughout work periods, and satisfactorily communicate with guests andco-workers to their understanding.
Guest Relations Agent Rosewood Hotels and Resorts LLCGuest Relations AgentNY$26.10–$29 / hourAdhere to all cashiering procedures: Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges, Make change for guests, Cash guests' personal checks/travelers checks, Post charges, Run closing reports, Count and secure bank, Complete designated cashier reports, Balance receipts, Drop receipts. Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest's service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.
Guest Experience Agent (Overnight) Accor SAGuest Experience Agent (Overnight)NYMaintain complete knowledge of all hotel guests, in-house groups, hotel extension numbers, all special requests (DND, screen calls, NRG, etc.), hours of operation of each outlet and features and services provided by the hotel. Accept and process all guest requests for screening calls, do not disturb, call forwarding, conference calls, non-registered guest, monitor telephone system problems and maintain log of such and assist in emergency situations as central communication center for hotel.
Guest Experience Agent Accor SAGuest Experience AgentNYMaintain complete knowledge of all hotel guests, in-house groups, hotel extension numbers, all special requests (DND, screen calls, NRG, etc.), hours of operation of each outlet and features and services provided by the hotel. Accept and process all guest requests for screening calls, do not disturb, call forwarding, conference calls, non-registered guest, monitor telephone system problems and maintain log of such and assist in emergency situations as central communication center for hotel.
Temporary Palm Court Guest Experience Agent Accor SATemporary Palm Court Guest Experience AgentNYThe Palm Court Guest Experience Agent's primary responsibility is to improve the guests' experience through diligent arrival preparation, the dining experience post visit and managing restaurant seating. Ensure all guest challenges are entered into their respective guest profiles in PMS for hotel guests and Restaurant seating software for both hotel and non-hotel guests.
Palm Court Guest Experience Agent Accor SAPalm Court Guest Experience AgentNYThe Palm Court Guest Experience Agent's primary responsibility is to improve the guests' experience through diligent arrival preparation, the dining experience post visit and managing restaurant seating. Ensure all guest challenges are entered into their respective guest profiles in PMS for hotel guests and Restaurant seating software for both hotel and non-hotel guests.
NewGuest Service Representative Buffalo Lodging Associates, LLCGuest Service RepresentativeCheektowaga, NY$16.50–$17.50 / hourPart timeWhile building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.
Guest Service Representative Buffalo Lodging Associates LLCGuest Service RepresentativeCheektowaga, NY$16.50–$17.50 / hourWhile building an extensive portfolio of 50 hotels, we've partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.
Guest Services Supervisor - The Abbey Inn & Spa The Abbey Inn & SpaGuest Services Supervisor - The Abbey Inn & SpaPeekskill, NYFull timeThe Guest Services Supervisor supports team development, drives accountability, and fosters a culture aligned with Meyer Jabara Hotels' J Quality Behaviors: Joy, Jump, Join - demonstrating genuine hospitality, proactive problem-solving, and strong collaboration. The Guest Services Supervisor is responsible for overseeing daily front desk operations while actively participating in guest service delivery.
Assistant Guest Service Manger Stonebridge CompaniesAssistant Guest Service MangerNew York, NYJob Summary: The Assistant Guest Service Manager supports the Front Office team by overseeing daily operations, ensuring a seamless guest experience, and resolving guest concerns. Required Experience, Education, and Skills: 2+ years of experience in a guest service or front desk supervisory role, preferably in a hotel or hospitality setting.
Remote Customer Service Agent/Travel Booker Fran's ExploreMore TravelRemote Customer Service Agent/Travel BookerArmonk, NYRemote$25,000–$65,000In this role, you'll have the opportunity to design and book a wide range of travel experiences — including cruises, all-inclusive resorts, group and corporate travel, theme park adventures, sporting events, Disney vacations, and more. With access to industry-leading booking tools, exclusive pricing, and innovative lead-generation support, you’ll have everything you need to grow your client base and thrive in the travel industry.