Guest Services Agent - Holiday Inn Express Holiday Inn Express MidtownGuest Services Agent - Holiday Inn ExpressNew York, NYp>This role requires the ability to stand for extended periods (up to 8 hours per shift), lift and carry items up to 25 lbs, and work in a lobby environment with varying noise levels. The Guest Service Agent must be able to work a flexible schedule including overnight shifts (Night Audit), weekends, and holidays as business needs require.
Guest Services Agent Part Time Flexible Holiday Inn Express JCGuest Services Agent Part Time FlexibleJersey City, NJStart every stay right by swiftly checking guests in and out – take IDs, hand out room keys, and control and release safety deposit boxes. Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns.
Guest Services Agent - Hotel Front Desk (Temporary) Sonesta Great Bay Beach Resort & CasinoGuest Services Agent - Hotel Front Desk (Temporary)NY$25–$30 / hourThe Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.
NewGUEST SERVICES AGENT (FULL TIME) Compass Group North AmericaGUEST SERVICES AGENT (FULL TIME)Bronx, NY$25–$28 / hourBecome part of Restaurant Associates, the industry's leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com.
Guest Services Agent Stonebridge CompaniesGuest Services AgentNew York, NYPHYSICAL DEMANDS: During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment. The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel.
GUEST SERVICES AGENT (ON CALL) Compass Group North AmericaGUEST SERVICES AGENT (ON CALL)Armonk, NYp>https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf. Both full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program.
Guest Service Agent - Innside New York Meliá Hotels InternationalGuest Service Agent - Innside New YorkNew Yok Cityli>Ability to be well organized, maintain concentration and think clearly when multi-tasking and providing service to multiple guests and/or clients within any given period of time. REMEMBER: Before applying, you must inform your direct supervisor and/or Hotel Director, and your HR manager of your interest in participating in the internal selection process.
Guest Services Agent Highgate Hotels LPGuest Services AgentSaddle River, NJHighgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
Guest Services Agent Onni GroupGuest Services AgentUnion, New JerseyResponsible for resolving customer complaints, assists customers in all inquiries in connection with our services, hours of operations, key personnel, in-house events, directions, etc. Ensures an efficient reception experience for guests and residents, including logging maintenance requests, elevator reservations, and general inquiries.
Guest Service Agent Stonebridge CompaniesGuest Service AgentNew York, NY$27.76–$29.76 / hourThe Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.
NewGuest Service Agent - Comfort Inn Brooklyn Comfort Inn BrooklynGuest Service Agent - Comfort Inn BrooklynBrooklyn, NYp>This role requires the ability to stand for extended periods (up to 8 hours per shift), lift and carry items up to 25 lbs, and work in a lobby environment with varying noise levels. The Guest Service Agent must be able to work a flexible schedule including overnight shifts (Night Audit), weekends, and holidays as business needs require.
Guest Service Agent HHM HospitalityGuest Service AgentDobbs Ferry, NYYour Growth Path: - Front Desk Supervisor - Sales Coordinator - Front Office Manager - Sales Manager Your Focus: - Immediately greet guests and offer to assist with their needs. - Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending, reaching, stooping, kneeling, or crouching.
Guest Service Agent Sonesta Great Bay Beach Resort & CasinoGuest Service AgentWhite Plains, NY$24.99–$27.60 / yearThe Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.
Guest Service Agent/ Night Auditor Stonebridge CompaniesGuest Service Agent/ Night AuditorNY$22.50–$23.50 / hourPHYSICAL DEMANDS: During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment. The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel.
Guest Service Agent (Part-Time) Hilton Worldwide Holdings IncGuest Service Agent (Part-Time)Jersey City, NJHere''s what you''ll do during a typical day: Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance. As a Guest Service Agent, you're not just ensuring a seamless check-in and check-out process - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Guest Service Agent Hilton Worldwide Holdings IncGuest Service AgentJersey City, NJHere''s what you''ll do during a typical day: Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance. As a Guest Service Agent, you're not just ensuring a seamless check-in and check-out process - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Guest Service Agent - Hampton Inn & Suites Rockville Centre Hilton Worldwide Holdings IncGuest Service Agent - Hampton Inn & Suites Rockville CentreRockville Centre, NYHere''s what you''ll do during a typical day: Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance. As a Guest Service Agent, you're not just ensuring a seamless check-in and check-out process - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Guest Service Agent Hilton Garden Inn FlushingGuest Service AgentFlushing, NYRequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
NewLOBBY GUEST SERVICE AGENT Compass Group North AmericaLOBBY GUEST SERVICE AGENTNew York, NY$24–$25 / hourp>https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf. Acting as an overall Hospitality Services resource to guests, visitors, and employees in providing way-finding and amenities within building, commutation and transportation, community retail, neighborhood amenities, and organizational information.
Guest Service Agent/Night Auditor Stonebridge CompaniesGuest Service Agent/Night AuditorNY$20–$24 / hourJob Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotels front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.
Guest Service Agent / Overnight Relieve (Friday and Saturday) Stonebridge CompaniesGuest Service Agent / Overnight Relieve (Friday and Saturday)Saddle Brook, NJ$17–$19 / hourJob Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.
Guest Service Agent (Temporary) - Hilton New York Times Square Hilton GlobalGuest Service Agent (Temporary) - Hilton New York Times SquareNew York, NYFull timeLocated at the heart of Times Square, this upscale hotel soars 44 stories above Manhattan, offers 478 rooms and features newly renovated food and beverage outlets, offering a breathtaking view of Times Square. Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions.
Guest Service Agent K P HOSPITALITY LLCGuest Service AgentMaspeth, NYThe ideal candidate takes pride in the look and feel of the front desk and lobby areas and can quickly build rapport with guests. As the Guest Service Representative, you will assist customers with checking in and out, handle front desk operations, and a variety of other guest interactions.
CLIENT CENTER GUEST SERVICE AGENT Compass Group North AmericaCLIENT CENTER GUEST SERVICE AGENTNY$29–$30 / hourActing as an overall Hospitality Services resource to guests and employees by providing way-finding and amenities within building, commutation and transportation, community retail, neighborhood amenities, and organizational information. Located on the Third Floor GSAM Client Center, the GSA will be the first point of contact for visitors to the area, making them feel comfortable, directing them to their appointments and meetings and assisting them during their stay.
NewNight Auditor Relief & Guest Services Agent Stonebridge CompaniesNight Auditor Relief & Guest Services AgentNew York, NY$20–$24 / hourp>Job Summary: The Night Auditor is responsible for closing the business day by balancing revenues and receipts, performing bookkeeping activities, and providing guest services such as check-ins, check-outs, and addressing guest inquiries, ensuring a smooth overnight operation of the hotel. Required Experience, Education, and Skills: Previous experience in a hospitality or customer service role preferred.
Guest Service Agent - Hampton Inn & Suites Rockville Centre Hilton GlobalGuest Service Agent - Hampton Inn & Suites Rockville CentreRockville Centre, NYFull timeAssist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards . Starting Wage: $19.00/hourA Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
NewGuest Services Agent Pyramid Hotel GroupGuest Services AgentOssining, NYAbility to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. About our property: Windrose on Hudson - a Riverside Conference Experience off the banks of the Hudson River nestled within the Croton Bay area boasting proximity to New York City and surrounding metro areas.
Guest Service Agent (Part-time) Rosewood Hotels and Resorts LLCGuest Service Agent (Part-time)NY$20.96–$23.29 / hourli>GeneralSkills: Must be able to perform jobfunctions with attention to detail, speed and accuracy; prioritize, organizeand follow-up; be a clear thinker, remaining calm and resolving problems usinggood judgment; follow directions thoroughly; understand a guest's serviceneeds; work cohesively with co-workers as part of a team; work with minimalsupervision; maintain confidentiality of guest information and pertinent hoteldata. PhysicalRequirements: Must be able to exertphysical effort in transporting 60 pounds, endure various physical movementsthroughout the work areas, reach up and down, remain stationary at timesthroughout work periods, and satisfactorily communicate with guests andco-workers to their understanding.
Guest Relations Agent Rosewood Hotels and Resorts LLCGuest Relations AgentNY$26.10–$29 / hourAdhere to all cashiering procedures: Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges, Make change for guests, Cash guests' personal checks/travelers checks, Post charges, Run closing reports, Count and secure bank, Complete designated cashier reports, Balance receipts, Drop receipts. Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest's service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.
Guest Experience Agent (Overnight) Accor SAGuest Experience Agent (Overnight)NYMaintain complete knowledge of all hotel guests, in-house groups, hotel extension numbers, all special requests (DND, screen calls, NRG, etc.), hours of operation of each outlet and features and services provided by the hotel. Accept and process all guest requests for screening calls, do not disturb, call forwarding, conference calls, non-registered guest, monitor telephone system problems and maintain log of such and assist in emergency situations as central communication center for hotel.
Guest Experience Agent Accor SAGuest Experience AgentNYMaintain complete knowledge of all hotel guests, in-house groups, hotel extension numbers, all special requests (DND, screen calls, NRG, etc.), hours of operation of each outlet and features and services provided by the hotel. Accept and process all guest requests for screening calls, do not disturb, call forwarding, conference calls, non-registered guest, monitor telephone system problems and maintain log of such and assist in emergency situations as central communication center for hotel.
Temporary Palm Court Guest Experience Agent Accor SATemporary Palm Court Guest Experience AgentNYThe Palm Court Guest Experience Agent's primary responsibility is to improve the guests' experience through diligent arrival preparation, the dining experience post visit and managing restaurant seating. Ensure all guest challenges are entered into their respective guest profiles in PMS for hotel guests and Restaurant seating software for both hotel and non-hotel guests.
Palm Court Guest Experience Agent Accor SAPalm Court Guest Experience AgentNYThe Palm Court Guest Experience Agent's primary responsibility is to improve the guests' experience through diligent arrival preparation, the dining experience post visit and managing restaurant seating. Ensure all guest challenges are entered into their respective guest profiles in PMS for hotel guests and Restaurant seating software for both hotel and non-hotel guests.
Guest Services Supervisor - The Abbey Inn & Spa The Abbey Inn & SpaGuest Services Supervisor - The Abbey Inn & SpaPeekskill, NYFull timep style="text-align:justify">The Guest Services Supervisor supports team development, drives accountability, and fosters a culture aligned with Meyer Jabara Hotels' J Quality Behaviors: Joy, Jump, Join - demonstrating genuine hospitality, proactive problem-solving, and strong collaboration. The Guest Services Supervisor is responsible for overseeing daily front desk operations while actively participating in guest service delivery.
Assistant Guest Services Manager Stonebridge CompaniesAssistant Guest Services ManagerNY$67,000–$70,000 / yearJob Summary: Hampton/Home2 by Hilton Times Square is looking for an Assistant Guest Service Manager to support the Front Office team by overseeing daily operations, ensuring a seamless guest experience, and resolving guest concerns. Essential Functions and Duties: Assist the Operations Manager and Front Office Manager in overseeing daily front desk operations, ensuring smooth and efficient service.
NewAssistant Guest Service Manger Stonebridge CompaniesAssistant Guest Service MangerNew York, NYp>Job Summary: The Assistant Guest Service Manager supports the Front Office team by overseeing daily operations, ensuring a seamless guest experience, and resolving guest concerns. Required Experience, Education, and Skills: 2+ years of experience in a guest service or front desk supervisory role, preferably in a hotel or hospitality setting.
Remote Customer Service Agent/Travel Booker Fran's ExploreMore TravelRemote Customer Service Agent/Travel BookerCorona, NYRemote$25,000–$65,000In this role, you'll have the opportunity to design and book a wide range of travel experiences — including cruises, all-inclusive resorts, group and corporate travel, theme park adventures, sporting events, Disney vacations, and more. With access to industry-leading booking tools, exclusive pricing, and innovative lead-generation support, you’ll have everything you need to grow your client base and thrive in the travel industry.
Front Desk Agent Crescent Hotels & Resorts LLCFront Desk AgentNewark, NJPart timeli>Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards. As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Service Agent, Visitor Parking - Part Time - Day Hackensack Meridian HealthService Agent, Visitor Parking - Part Time - DayHackensack, New Jerseyp style="margin-top:0pt;margin-bottom:0pt">The Service Agent is responsible for providing round trip transportation for scheduled outpatient medical center appointments, recording all cash and coupon transactions for parking fees, assisting visitors, patients, and employees with vehicle or garage related issues, providing valet parking services in a safe and orderly manner, and maintaining accurate documentation for all transactions. Responsibilities: A day in the life of a Service Agent at Hackensack Meridian Health includes: Welcomes, directs, and assists patients and visitors to the institution by proactively greeting them in a courteous fashion utilizing proper verbal and non-verbal communication.
Front Desk Agent Marriott Vacations Worldwide CorpFront Desk AgentNYAs a Guest Services Agent, a typical day will include: Checks Owners/guests into their villas for their stay, and reviews property amenities, services, hours of operations, and local areas of interest and activities. As a Guest Services Agent at AAH, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where we are empowered to be our best selves.
Service Agent, Visitor Parking - Part Time - Day Hackensack University Medical CenterService Agent, Visitor Parking - Part Time - DayHackensack, NJp>The Service Agent is responsible for providing round trip transportation for scheduled outpatient medical center appointments, recording all cash and coupon transactions for parking fees, assisting visitors, patients, and employees with vehicle or garage related issues, providing valet parking services in a safe and orderly manner, and maintaining accurate documentation for all transactions. Drives guest vehicles from Medical Plaza, Emergency Room, or JTCC to designated parking area of garages for valet parking and returns guest vehicles to proper location for guest pick-up when needed in a safe, timely, and professional manner.
NewFront Desk Agent Stonebridge CompaniesFront Desk AgentLong Island City, NY$20–$22 / hourp>Physical Demands: During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment. The purpose of a Guest Service Agent is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel.
Front Desk Agent The Roslyn, Tapestry Collection by HiltonFront Desk AgentRoslyn, NYYou will make sure our front-desk staff, including Receptionists and Concierges, offer stellar customer service and provide memorable hospitality experiences for our guests. Front Desk Agent responsibilities include greeting clients as they arrive, coordinating their check-ins to assigned rooms and informing them about the hotel’s facilities.
Front Desk Agent (Hotel) - Soho House New York Soho House & Co.Front Desk Agent (Hotel) - Soho House New YorkNew York, NYThe actual compensation will be determined based on experience and other factors permitted by law.Pay Range$25—$25 USD At Soho House, the Front Desk Agent, assist with checking members in to the property and hotel guests into their room as well as streamline various inquiries, risks and other matters that arise.
Front Desk Agent - Soho House New York Soho House UK LtdFront Desk Agent - Soho House New YorkNew York, NYPrimary point of initial contact for members, guests and staff and must ensure all visitors are welcomed with open arms and provided with top-notch service from the moment they enter a Soho House & Co property. Comfortable discussing Soho House amenities, room types, room descriptions, rates and availability as well as suggesting room preferences that increase revenue stream and elevate guest experience.
Front Desk Agent Hotel - Soho House New York Soho House UK LtdFront Desk Agent Hotel - Soho House New YorkNYPrimary point of initial contact for members, guests and staff and must ensure all visitors are welcomed with open arms and provided with top-notch service from the moment they enter a Soho House & Co property. Comfortable discussing Soho House amenities, room types, room descriptions, rates and availability as well as suggesting room preferences that increase revenue stream and elevate guest experience.
NewFront Desk Agent - The Manner The MannerFront Desk Agent - The MannerNew York, New YorkFull timeThe Front Desk Agent will be the first point of contact for guests and will be responsible for providing exceptional customer service, ensuring guest satisfaction, and performing a variety of administrative tasks. Answer phone calls and respond to emails, providing information about hotel services, local attractions, and amenities.
Front Desk Agent - Envue Autograph Collection - Weehawken, NJ Blue Sky Hospitality SolutionsFront Desk Agent - Envue Autograph Collection - Weehawken, NJWeehawken, NJFrom greeting clients to answering phone calls, you'll be one of the first staff members our customers interact with, so strong customer service skills are a necessity. Provide additional administrative support as needed, including file management and making travel arrangements for executives.
Front Desk Agent Crescent CareersFront Desk AgentNewark, New JerseyAssist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards. As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
NewFront Desk Agent BandanaFront Desk AgentNew York, NYp>$21.00/hr 38hrs/wk Loading Loading Loading Loading Loading 40hrs/wk Loading Loading Loading Loading Loading 45hrs/wk (overtime) Loading Loading Loading Loading Loading 50hrs/wk (overtime) Loading Loading Loading Loading Loading 55hrs/wk (overtime) Loading Loading Loading Loading Loading . Collect and provide comprehensive information and coordinate guest requests regarding hotel services, sporting events, places of interest, restaurants, theater, airline, transportation tickets, limousine rentals, sightseeing tours and any other information of interest.