303 Results for

Guest Services Jobs in Baltimore, MD

Jobs

New!

Washington, DCToday

$59,820–$101,836

The Clinical Dietitian is responsible for collecting pertinent information development of appropriate care plans monitoring the status of patients counseling patient and family on special nutritional requirements consulting with other health personnel (physician nurse pharmacist case manger therapist etc.) as appropriate. Provides patient with ongoing nutrition assessment and outcome-oriented nutrition counseling necessary to assist patient in achieving and sustaining an effective nutritional status.

New!

Greenbelt, MD1 day ago

Join Healthcare Services Group (HCSG) as a Dining Services Assistant Manager, supporting the dining department at a long-term care facility. or copy this link: https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/Employee_Benefits_for_Job_Descriptions__7_.pdf.

Falls Church, VA14 days ago

Provide basic clerical services as requested by members of one of the governance committees, including drafting / editing / proofing correspondence, packaging, basic typing, filing, and copying / scanning. This position works with many of HITT’s executive leadership team members and is expected to present a professional demeanor, maintain confidentiality and discretion, and utilizes a sense of urgency when working with these team members.

Bethesda, MD9 days ago

We’re seeking a high-energy leader to build, coach, and inspire a team of sports performance trainers—growing member participation and hitting revenue goals. Curiosity for EP methods (SMR/TP, AIS, Dynamic Flexibility, Linear & Multi-Directional Speed, FMS, Keiser, TRX, combine prep).

New!

Baltimore, MD2 days ago

Whether it's developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness. Technicians will collaborate with store teams and managers to troubleshoot animatronic and other store operations issues and conduct timely repairs to minimize damage discard rates.

New!

Washington, DC3 days ago

The Vacation Sales Phone Representative position pays a base wage of $17.95/hour, plus production pay, and includes 10 weeks of guaranteed paid training with an additional $50 per day. As a Vacation Sales Phone Representative, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

New!

Washington, DCToday

$23–$23 Per Hour

Monitor and help maintain the front desk area, conference rooms, and shared spaces to ensure a professional appearance at all times. Determine the purpose of visits, notify appropriate staff of arrivals, and ensure visitors are directed or escorted as needed.

Baltimore, MD18 days ago

Full-time
Employee

You will be the initial point of contact, focusing on general front desk duties within a property management setting, such as handling phones, emails, scheduling appointments, assisting with administrative tasks, provde support to the property management team, handling resident applications, managing maintenance tickets, maintaining security and assist with various community projects. This role is non-exempt and has an anticipated annual pay rate of $15 an hour for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations.

New!

Washington, DC4 days ago

The Vacation Sales & Marketing Representative position pays a base wage of $17.95/hour, plus production pay, and includes 10 weeks of guaranteed paid training with an additional $50 per day. For 2024 Annual earnings for MVO MVC City at The Mayflower Washington D.C. (base wages + production pay) is reasonably expected to be $38,641 - $80,651.

Baltimore, MD30+ days ago

Work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting or training rooms, and residences. Actively listens to customer requests and responds professionally and appropriately; ensures prompt resolution of pricing conflicts, stay inconveniences, etc.

Washingotn, DC13 days ago

Our Guest Service Managers have the responsibility to consistently maintain and foster our Luxury Guest Service oriented reputation and keep strong existing client relationships. Ensure the valet ramp is always properly represented by an Evolution team member and never left unattended without a Supervisor or Manager.

New!

Hanover, Maryland1 day ago

The Guest Services Supervisor is responsible for directing shift operations and ensuring the consistent delivery of high‑quality service across the slot floor and Live! This role plays a critical part in supervising frontline team members, coordinating service responses, and maintaining compliance with departmental procedures and gaming regulations.

Washington DC, Washington, DC24 days ago

Viceroy’s portfolio of hotels and resorts can be found in a diverse array of breathtaking and inspiring locations including Los Cabos, Santa Monica, Chicago, Riviera Maya, Kopaonik, Snowmass, Washington D.C., St. Lucia, and Portugal’s Algarve, with a forthcoming resort in Sun Valley, Idaho slated to open in summer 2026. Located off the vibrant 14th Street Corridor, steps from unique shops, galleries, bars, and restaurants, Viceroy Washington DC is poised to act as a thoughtful host among the city’s liveliest and artful locations.

Baltimore, Maryland30+ days ago

$25–$28 Per Hour

The Guest Services Director ensures that patients/residents and their families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals' needs and rights.*Train and coach nursing center staff so they maintain the highest level of customer service. *Provide a meaningful Guest Services program for all patients/residents that includes creative, intellectual, physical, service, social, and spiritual individual and group opportunities each week based on the customer's needs, interests, abilities, preferences, treatment plans and goals.

Ellicott City, MD30+ days ago

Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. • Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.

Washington, DC30+ days ago

$40,000–$40,000 Per Year

The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Royal Sonesta Harbor Court- Baltimore, MD30+ days ago

Perform other duties as assigned which may include but is not limited to accepting dry cleaning from guest and secure for pick up by Dry Cleaning Company; delivering clean laundry or guest mail/messages, or sundry items to guest rooms, and responding to other special requests. Collect and provide comprehensive information and coordinate VIP and/or Priority Club guest requests regarding hotel services, sporting events, places of interest, restaurants, theater, airline, transportation tickets, limousine rentals, sightseeing tours and any other information of interest.

Baltimore, MD15 days ago

$15–$15 Per Hour

Conduct cleaning in assigned areas to include vacuuming, emptying trash and cleaning bathrooms; Maintain sanitary conditions of the non-public and public restrooms within the zoo grounds; Provide guests with information on all aspects of the Zoo experience such as exhibits, on-ground activities (including times and locations), routes through the Zoo, shuttle, and membership information; Provide guest control, including challenging situations; Use a campus wide radio system to communicate information; Ensure guest safety at all times; · Perform other duties as assigned; and, Adhere to all policies and procedures of the Zoo. Responsible for keeping Director, Managers, and Supervisors fully updated on any issues that may occur during daily operations; Respond appropriately to guests’ questions, comments, or concerns; Communicate with fellow Visitor Services Agents by radio contact as needed following Zoo radio etiquette and protocol at all times; and, Contact an appropriate staff member necessary to resolve guest issues.

Baltimore, MD30+ days ago

$16–$16 Per Year

Operates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security. Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit and cash handling guidelines.

Owings Mills, MD30+ days ago

$16–$17 Per Hour

Baltimore, MD30+ days ago

$15.75–$15.75 Per Hour

Experience/Training: Minimum of six months related experience and/or training; Proficient in cash handling procedures; Familiarity with a Point of Sale (POS) system environment; and, Working Conditions: Must be able to stand and remain active for an eight hour shift; Must be able to sit upright for long periods of time; Must be able to walk large areas of the Zoo as needed; Must be able to work in an outdoor weather environment in all seasons and weather, including heat/humidity, cold temperatures, and/or wet conditions; Ability to work a flexible schedule to include weekends, holidays, and special events; and, Must be able to exert up to 35 pounds of force to lift, push, pull, carry, or otherwise move objects. Communication (Internal and External): Responsible for keeping the Director, Managers, and Supervisors fully updated on any issues that may occur during daily operations; Respond appropriately to guests’ questions, comments, or concerns; Communicate with fellow Guest Services Agents by radio contact as needed following Zoo radio etiquette and protocol at all times; and, Contact an appropriate staff member necessary to resolve guest issues.

Baltimore, MD30+ days ago

$45,000–$50,000 Per Year

We are seeking a dynamic and experienced Guest Services Manager to join our team and oversee the front desk and guest services operations of our hotel. Minimum of 2 years of experience as a guest services manager or in a leadership role in the hospitality industry.

Sonesta ES Suites Annapolis, MD30+ days ago

Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.

White Marsh, MD14 days ago

$20–$25 Per Hour

Ensures guests receive exceptional service through management of guest service operations, including front desk, concierge, transportation, valet, bell service, and breakfast service, Reviews passenger logs, driver safety checklists & preventative maintenance logbook to ensure that shuttle van is operated within established guidelines.

Annapolis, MD30+ days ago

Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.

Washington, DC30+ days ago

Bethesda, MD22 days ago

Owings Mills, MD14 days ago

$40,000–$40,000 Per Year

Washington, DC18 days ago

New!

Washington, DC4 days ago

Washington, DC19 days ago

$20–$20 Per Hour

Washington DC, DC26 days ago

Hanover, MD7 days ago

If you are interested in kickstarting your career in the hotel industry and have the following skills, we would love to speak with you: A keen eye for detail, time management and great customer service skills. We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement.

Arlington, VA30+ days ago

Washington, DC30+ days ago

Perfectly situated between world class landmarks like the National Mall and the White House this hotel is the perfect place to explore what the nation’s capital has to offer. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.

Washington, DC8 days ago

Positioned at the confluence of several of Washington DC’s most dynamic neighborhoods, The Morrow is the preeminent lifestyle hotel in Northeast DC for business, group and leisure travelers. Driven by a sense of warmth, community and intuitive ease, we connect our guests with a renewed perspective, encouraging them to radiate their own optimism.

College Park, MD30+ days ago

$16–$16 Per Year

Arlington, VA30+ days ago

Full-time

Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards . The beautiful Hilton Arlington National Landing is seeking a full-time Guest Service Agent to join their front office team !This beautiful, 393-room hotel is in National Landing, less than five minutes from Ronald Reagan National Airport and only three blocks to the metro for easy access to downtown DC, five miles away.

Gambrills, MD16 days ago

$18–$18 Per Hour

Growth Opportunity: As you master our systems and demonstrate operational strength, you will take on increasing responsibility in scheduling oversight, productivity tracking, retail performance, and team accountability — creating a clear path into Spa Management. Robert Andrew Salon & Spa is seeking a spa professional with prior leadership knowledge and operational experience who is ready to grow into Spa Management within our organization.

Baltimore, MD30+ days ago

Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Location Sheraton Inner Harbor Hotel, 300 S Charles St, Baltimore, Maryland, United States, 21201VIEW ON MAP (https://www.google.com/maps?q=Sheraton%20Inner%20Harbor%20Hotel%2C%20300%20S%20Charles%20St%2C%20Baltimore%2C%20Maryland%2C%20United%20States%2C%2021201).

Annapolis, MD25 days ago

$22.08–$27.60 Per Hour

Be the leading example of hospitality for our team members and guests,educate team members and guests on products and services to provide convenient meal solutions; and quickly addressing and resolving guest concerns . You will coordinate the onboarding and initial training of newly hired team members, support team member engagement activities, and manage guest flow to ensure an outstanding shopping experience and drive results.

Gambrills, MD16 days ago

$16–$16 Per Hour

The Guest Experience Specialist supports the service team, ensures accurate appointment scheduling, assists with professional homecare sales and ensures every client receives attentive, high-level customer service. Our Guest Experience team plays a key role in creating a welcoming, seamless experience for every guest from the moment they walk through the door.

Washington, DC30+ days ago

$18–$40

From the moment guests arrive, the VIP Host ensures a seamless, elevated experience for everyone — especially high-profile and VIP guests. The Park at 14th is seeking a polished, personable, and detail-oriented VIP Host to manage guest arrival and entry operations for our nightlife and special events.

Stevensville, MD22 days ago

$16–$19 Per Year

The Guest and Safety Specialist is a key ambassador of hospitality and security at the Chesapeake Bay Beach Club, ensuring every guest and team member experiences a welcoming and safe environment. Core responsibilities include greeting and assisting guests, coordinating on-site transportation, and proactively maintaining safety, integrity, and overall guest satisfaction across the property.

Washington, DC30+ days ago

Escort guests to their respective areas, such as seating area, private dining room, or bottle service table. As a Guest Relations Manager, you will be responsible for providing a premium level of service and personalized attention to our esteemed guests.

Washington, DC15 days ago

This role is responsible for serving customers and representing Kraken's Bryant Street tand our affiliated events that cater to our unique brands. Our Guest Service Ambassadors embody an All Hands In approach and are ready to assist in various capacities throughout the venue.

Washington, DC30+ days ago

$80,000–$130,000

You will transform every guest interaction into meaningful insight: Capture and maintain detailed guest profiles — preferences, visit history, spend behavior, and key milestones. At The Park at 14th, we create moments people remember — where elevated dining, vibrant nightlife, and unforgettable private events come together under one roof.

Bethesda, MD30+ days ago

$47.30–$77.45 Per Hour

As a member of the Digital Guest Services Application Support team, the Senior Analyst, Digital Guest Services Applications Support will serve as a primary SME for Mobile Key services within the Marriott ecosystem and be primary resource responsible for resolution of Mobile Key incidents, to include triage, and escalations to appropriate key vendors, PMS teams and infrastructure teams as needed. Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States, 20814VIEW ON MAP (https://www.google.com/maps?q=Marriott%20International%20HQ%2C%207750%20Wisconsin%20Avenue%2C%20Bethesda%2C%20Maryland%2C%20United%20States%2C%2020814).

Linthicum, MD30+ days ago

Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance).

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Guest Services Jobs in Baltimore, MD

Jobs

Dietitian Nutrition ServicesMedStar Health

Dining Services Assistant ManagerHealthcare Services Group, Inc.

Administrator, Administrative ServicesHITT Contracting

Director of Medical Staff Services Full-TimeOnelife Fitness

Temporary Field Service Animatronic Technician (Laurel - Beltsville - Odenton)Spencer's

Vacation Sales Phone Representative - up to $2K Sign On Bonus Potential*- DCMarriott Vacations Worldwide

Receptionist | Office CoordinatorCareers Integrated Resources Inc

Front Desk Associate - Part-TimePratum Companies

Vacation Sales & Marketing Representative - up to $2K Sign On Bonus Potential*- DCMarriott Vacations Worldwide

Guest Services AgentWaring Hotels

Guest Services ManagerEvolution Parking & Guest Services

Guest Services Supervisor - MarylandLive! Casino and Hotel Maryland

Guest Services AgentViceroy Washington DC

Guest Services DirectorFranklin Woods Center

Guest Service RepresentativeResidence Inn Columbia

Guest Service RepresentativeNOMA HOSPITALITY LLC HOMEWOOD

Guest Services AgentSonesta

Guest Services Agent - CustodialMaryland Zoo

Guest Service RepresentativeBELLE GROVE ENTERPRISE LLC

Guest Services Agent - PM & OvernightHOWARD HOSPITALITY LLC

Guest Services Agent - Sales Associate (Part-Time)Maryland Zoo

Guest Service ManagerBELLE GROVE ENTERPRISE LLC

Guest Service AgentSonesta

Guest Service ManagerHampton Inn, Baltimore/White Marsh

Guest Service AgentHampton Inn & Suites Annapolis

Guest Service AgentHampton Inn - DC

Guest Service AgentHyatt Regency Bethesda

Guest Service ManagerHOWARD HOSPITALITY LLC

Guest Service AgentAC Hotel Washington DC Convention Center

Guest Service AgentHotel Rendale Washington DC

Marina Guest Service Associate/DockhandLiving Classrooms Foundation

Guest Service AgentCourtyard DC Navy Yard

Guest Service AgentWaterford Hotel Group

Guest Service AgentAC Hotel Arlington National Landing

Guest Service AgentFairfield Inn & Suites by Marriott Washington, DC/Downtown

Guest Service AgentThe Morrow Hotel Washington, DC Curio Collection by Hilton

Guest Service AgentUMD LODGING LLC

Guest Service Agent - Hilton Arlington National LandingHilton Global

Spa Guest Service ConciergeRobert Andrew Salon & Spa

Guest Service ExpertMarriott

Guest Service ManagerThe Fresh Market, Inc.

Guest Experience SpecialistRobert Andrew Salon & Spa

VIP Host (Event Entry & Guest Experience)The Park at 14th

Guest and Safety SpecialistChesapeake Bay Beach Club

Guest Relations ManagerThe Park at 14th

Guest Experience AmbassadorPirate Ventures

Member Relations & Guest Experience ManagerThe Park at 14th

FLEX Senior Manager Digital GuestMarriott

Guest Experience ExpertMarriott

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