UNKNOWN

FEED

With locations across Tennessee, Mississippi, Alabama, and Louisiana, Carlock offers an exciting and dynamic work environment where team members play a key role in delivering top-tier sales, service, and financing to customers. Carlock Automotive Group has been a trusted name in the automotive industry for over 50 years, growing from a family business in Arkansas to a multi-state network of dealerships representing 17 premier brands.

Service Advisor – AutomotiveWe need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now.Job Responsibilities<ul><li>Greet service department customers promptly and courteously—attitude is everything!</li><li>Listen to customers and clearly translate repair needs to techs</li><li>Upsell additional services using low pressure, high integrity methods</li><li>Provide accurate repair/maintenance estimates</li><li>Adhere to policies on vehicle care and operation</li><li>Follow up on each repair and keep customers informed of progress</li><li>Sell and manage extended warranties</li><li>Inspect repair quality and ensure all work is complete</li><li>Notify customers when vehicles are ready for pick up</li><li>Review and explain repairs and associated costs with customers</li><li>Handle minor customer concerns and complaints</li><li>Keep Service Manager informed of all problems and potential problems</li><li>Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards</li></ul>Benefits<ul><li>Benefits include health insurance, dental and vision insurance, life insurance, paid time off, supplemental insurance policies, 401(k) plans, and paid Holidays.</li></ul>About UsCarlock Automotive Group has been a trusted name in the automotive industry for over 50 years, growing from a family business in Arkansas to a multi-state network of dealerships representing 17 premier brands. With locations across Tennessee, Mississippi, Alabama, and Louisiana, Carlock offers an exciting and dynamic work environment where team members play a key role in delivering top-tier sales, service, and financing to customers. Family-owned for three generations, the Carlock family has built a reputation for excellence, fostering a workplace culture centered on expertise, customer satisfaction, and career growth. Our dealerships provide endless opportunities to be part of something exceptional.At Carlock, we seek passionate individuals committed to learning and perfecting their craft. As a member of the Carlock family, you’ll receive continuous training and development opportunities to grow your career. We believe in promoting from within and cultivating the next generation of automotive leaders. With manufacturer-sponsored courses and annual training programs, we invest in your long-term success. In addition to professional growth, we offer competitive benefits, including health, dental, and vision insurance, life insurance, paid time off, supplemental insurance, 401(k) plans, and paid holidays. From your first day with us to the road ahead, we're committed to fueling your growth and guiding your journey every mile of the way.

Carlock Toyota Of Tupelo

Service Advisor

Automotive Industry

Calendar Management

Customer Relations

Customer Satisfaction

Customer Support/Service

Interpersonal Skills

Maintenance Services

Sales

Training/Teaching

Up-Selling

TalentNest

Provide top level customer service to specific groups/events visiting the center and caters to specific needs including food service, cleaning, and general party needs. Responsible for working the front counter and providing great customer service as well as ringing up lane rentals/providing information to customers in person or over the phone.

We have many great positions available for which applicants will be considered. Job duties could involve any or all of the responsibilities below. Party HostProvide top level customer service to specific groups/events visiting the center and caters to specific needs including food service, cleaning, and general party needs. CaféCashier for the Café and execute light food work services including drink preparation and order taking for the kitchen. KitchenGeneral food preparations and cleaning for our full service kitchen including fried, grilled, and oven baked items. Assists kitchen manager with routine kitchen cleaning and maintenance. BartenderServes a variety of alcoholic beverages including mixed drinks, draft beer, and wine services. Additionally responsible for daily cleaning or bar areas. Lane AttendantResponsible for working the shoe counter and the day to day cleaning or the lane area throughout the shift. Additionally monitors lanes for common mechanical issues to relay to mechanics. Guest ServicesResponsible for working the front counter and providing great customer service as well as ringing up lane rentals/providing information to customers in person or over the phone. Action Alley Attendant                Responsible for working the arcade including the prize redemption area.Premier Lanes - Is part of the Malco Theatres family. These Family Entertainment Center (FEC) feature bowling and fun and games for the entire family. <h3>Job Type</h3>Full time, Part time

Guest Services Jobs in Batesville, SC

Resume Resources

Get noticed by top employers!

Guest Services Jobs in Batesville, SC

Service Advisor Carlock Toyota Of Tupelo

Team Member Premier Lanes

Resume Resources