Develops and maintains a working knowledge of all policies and procedures pertaining to the position, the department, and the personnel Must maintain a knowledge of current and updated health laws and regulations pertaining to city/county and state codes Directs and assists in the preparation and serving of meals to residents, associates, and guests Hires, trains, and supervises dining services staff to ensure proper preparation of food in compliance with policies and to ensure proper storage and handling of raw food and supplies Prepares monthly menus suitable to the dietary needs of the residents. Must be alert to changes in diet orders or resident abilities as well as likes and dislikes Provides excellent customer service when interacting with residents, visitors, and staff Follows confidentiality policies regarding release of resident information Recognizes the special dietary needs of residents living in Harmony Square (HS).