181 Results for

Guest Services Jobs in Franklin, TN

Jobs

New!

Nashville, TNToday

$100,000–$137,000

Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable. • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Smyrna, TN30+ days ago

Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Guest Service Representative is the communication and information center for guests, fellow employees, vendors, and other outside business representatives.

Nashville, TN30+ days ago

Murfreesboro, TN30+ days ago

Franklin, TN30+ days ago

Nashville, TN30+ days ago

Mt. Juliet, TN23 days ago

$15–$15

Juliet, a GOLD award-winning hotel and a franchisee of Choice Hotels International, is seeking a highly skilled Hotel Guest Services Agent to join our loving team. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us.

Mt. Juliet, TN25 days ago

$15–$15

New!

Nashville, TN2 days ago

Remote

Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

New!

Franklin, TNToday

The role involves answering phones, managing mail and faxes, and assisting with guest inquiries about hotel services and local attractions. Responsibilities include welcoming guests warmly, completing check-in/check-out procedures, handling payments, and verifying credit cards.

Nashville, Tennessee30+ days ago

The Universal Agent Ambassador is responsible for greeting all guests in lobby, maintaining the flow of lobby traffic, offering general concierge services for guests; providing backup to Universal Agents to register guests in and out of the resort and to PBX as needed, while enhancing the overall guest experience with exceptional service. Preparing paperwork and arrival information for those guests’ schedule to arrive in the future for the purpose of “pre-calling” arriving guests to introduce the property, give area information and set expectations of the arrival and check-in process.

Mount Juliet, TN30+ days ago

$16–$17.50 Per Hour

The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay for both the Hilton Garden Inn and TRU by Hilton hotel simultaneously. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

New!

Nashville, TN2 days ago

Discover Vanderbilt University Medical Center : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner.

New!

Nashville, TNToday

Key duties include greeting guests, registering and assigning rooms, processing payments, promoting hotel services, and coordinating with other departments to ensure a positive experience. The front desk agent is a vital link to guest satisfaction, responsible for welcoming guests, managing check-in/check-out, and addressing guest needs and complaints with professionalism.

Nashville, TN9 days ago

This role also assists guests with requests, room deliveries, and other hospitality needs to ensure an exceptional Margaritaville experience around the clock. Maintain cleanliness of lobby areas, elevators, hallways, restrooms, fitness center, and other public spaces .

Nashville, TN30+ days ago

The Assistant Manager will partner closely with the Operations Management team to support daily operations, provide real-time team member guidance, and ensure the accurate, consistent delivery of seamless guest experiences across both voice and digital channels. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

New!

Nashville, TNToday

$14–$16 Per Hour

Guest Services Staff provide direct support to venue guests, ensuring a safe, welcoming environment. Responsibilities include resolving guest concerns, monitoring conduct and alcohol consumption, enforcing policies, and participating in emergency evacuations.

Nashville, TN30+ days ago

$16–$17 Per Hour

Promoting Marriott’s loyalty program – BONVOY – allowing for special incentives and upgrades for members and encouraging guest enrollment to drive loyalty and additional business. You understand your attitude and interaction sets the tone for a guest’s experience and can impact both the way they feel and their impression of both the Element brand and the Marriott family of hotels.

New!

Hendersonville, TNToday

They manage guest check-in/check-out, oversee the Hotel Host Stand, Bakery Café, Guest Kitchen, e-room, TV den, and servicing of meeting rooms. Qualifications include customer service experience, flexibility for shifts including weekends and holidays, strong English skills, ability to multitask, and basic computer skills.

Hermitage, TN30+ days ago

The Guest Service Representative (GSR) is responsible for delighting Thorntons’ Guests with a fast, friendly, fresh, clean, and in-stock shopping experience.

Nashville, TN25 days ago

$16–$16 Per Hour

Operates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security. Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit and cash handling guidelines.

Nashville, TN30+ days ago

Be flexible in working various guest services locations including cross training in ticket sales, membership recruitment, token sales, running the Wild Animal carousel, selling nectar, equipment rentals, monitoring the play and surface areas at the Jungle Gym and operating the Wilderness Express (train). Positions may involve assisting with special events, school programs, or animal‑themed activities, requiring flexibility, professionalism, and adherence to safety and guest‑interaction protocols.

New!

Nashville, TN5 days ago

$11–$12

Since 2004, we've provided our guests with a first-class waxing experience centering around: • Our proprietary Comfort Wax®. At European Wax Center®, we’re looking for a hard-working Guest Sales Associate to.

Nolensville, TN15 days ago

$14–$16 Per Hour

Floyd's 99 Barbershop in Nolensville is hiring a Client Services Coordinator with great vibes, strong people skills, and a passion for hospitality! Capture occasional photos or short videos and assist with in-shop social media content (Instagram stories, posts, promotions).

Nashville, TN30+ days ago

Healthcare Coverage - Restaurant hourly team members may become eligible for health and welfare plans the first of the month following an ACA measurement period in which average hours worked per week is 30 or greater. We offer flexible work schedules, a great work environment, excellent opportunities for advancement along with the following benefits: Get Paid Quicker - We pay our team members weekly.

Nashville, TN30+ days ago

Healthcare Coverage- Restaurant hourly team members may become eligible for health and welfare plans the first of the month following an ACA measurement period in which average hours worked per week is 30 or greater. We offer flexible work schedules, a great work environment, excellent opportunities for advancement along with the following benefits: Get Paid Quicker- We pay our team members weekly.

Nashville, TN9 days ago

Reporting directly to the AGM, you will be the first point of leadership for the floor team, ensuring staff are performing at their best and guests are enjoying a safe, fun, and high-energy environment. POSITION OVERVIEW: Pins Mechanical Co. is a social gathering destination where old-school entertainment meets great food and drinks.

Hermitage, TN30+ days ago

New!

Nashville, TNToday

The role requires a visible, engaged presence on property, collaborating across departments to deliver seamless experiences and design elevated, personalized services for VIP, loyalty, and long-stay guests. Qualifications include 2-3+ years in luxury hospitality or similar environment, leadership experience, strong communication skills, problem-solving ability, and flexibility to support evenings, weekends, and holidays.

Nashville, TN30+ days ago

Top Nice to have Skills: Personality piece (warm, inviting, confident), multitasking. Resource's typical working day:Open and walk the floors of the office.

Nashville, TN30+ days ago

The Senior Event Services Technician is responsible for assisting with the floor operations, including setup, strike and operation of intermediate to advanced technology solutions in a hotel or hospitality environment with a focus on delivering unmatched customer service to our guests and clients. Pinnacle Live welcomes, openly acknowledges, empowers, and celebrates the diversity of all our team members, clients, and partners, and affirms the identities and experiences of all our members.

Nashville, TN11 days ago

The Event Services Technician is responsible for assisting with the floor operations, including setup, strike, and operation of technology solutions in a hotel or hospitality environment with a focus on delivering unmatched customer service to our guests and clients. Pinnacle Live welcomes, openly acknowledges, empowers, and celebrates the diversity of all our team members, clients, and partners, and affirms the identities and experiences of all our members.

Nashville, TN30+ days ago

Location The Inn at Opryland A Gaylord Hotel, 2401 Music Valley Drive, Nashville, Tennessee, United States, 37214VIEW ON MAP (https://www.google.com/maps?q=The%20Inn%20at%20Opryland%20A%20Gaylord%20Hotel%2C%202401%20Music%20Valley%20Drive%2C%20Nashville%2C%20Tennessee%2C%20United%20States%2C%2037214). Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance).

Nashville, TN30+ days ago

The Omni Nashville Hotel’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville.

Nashville, TN30+ days ago

$56,000–$72,000 Per Year

Location W Nashville, 300 12th Avenue South, Nashville, Tennessee, United States, 37203VIEW ON MAP (https://www.google.com/maps?q=W%20Nashville%2C%20300%2012th%20Avenue%20South%2C%20Nashville%2C%20Tennessee%2C%20United%20States%2C%2037203). • Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.

Nashville, TN30+ days ago

Provides day to day management of Billing Services team members providing catering and convention billing, customer service call center, group commission payment, and third-party billing services. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

SMYRNA, TN30+ days ago

The program focuses on different aspects of managing your own account, including: General Training & Comprehension - Learn and perform the job assignments of the dietary aide, cook, and dishwasher positions and, as such, can operate, and teach others how to operate, a variety of industrial kitchen equipment. Leadership - Learn to effectively handle managerial responsibilities as well, including but not limited to payroll submission, staffing patterns, effective coaching and discipline, purchasing, maintaining inventory, and budgeting.

Franklin, Tennessee30+ days ago

Remote

As one of the nation's leaders in treating individuals with acute co-occurring mood, addiction, and trauma, Acadia Healthcare places a strong emphasis on our admissions & intake functions to allow us to help every possible person in need. Licensure, as required for the area of clinical specialty, i.e., RN license, CAC or other clinical counseling or therapy license, as designated by the state in which the facility operates.

Nashville, TN30+ days ago

You will be the face of Vivint, installing cutting-edge smart home technology while proactively identifying and selling upgraded solutions to provide customers with total peace of mind. + Ability to climb ladders (up to 14 feet, including ability when carrying tools to meet weight capacity requirements for company-approved ladders, i.e. 375 lbs) and work in confined spaces like attics.

SMYRNA, Tennessee20 days ago

Join Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor care teams in a long-term care facility. If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!

Brentwood, TN30+ days ago

Lexus of Cool Springs is seeking a Full-Time Service Receptionist who brings professionalism, a positive attitude, and excellent multitasking skills to our high-performing team. All applicants must be at least 19 years old, and able to pass pre-employment testing which includes background checks, MVR, drug test, and valid driver's license for at least 3 years.

New!

Nashville, TNToday

Candidates should have a friendly personality, good communication skills, basic computer experience, and schedule flexibility, including mornings starting at 5:00 a.m., evenings, and weekends. Join a growing fitness organization as a Front Desk Team Member, providing welcoming, professional check-ins and answering member inquiries.

New!

Columbia, TNToday

Responsibilities include assisting walk-ins and appointments, creating estimates and invoices, answering calls, providing excellent customer service, managing parts and accounts, and maintaining professionalism. We are hiring Customer Service & Retail Front Desk Associates, with both entry-level and experienced positions available!

Nashville, TN16 days ago

Operating tours, attractions and retail in Boston, Charleston, Key West, Nashville, San Antonio, San Diego, St. Augustine, Savannah, and Washington, DC since 1980! The Customer Service Representative will control the guest lines and organize tour departures ensuring tours stay on schedule.

Brentwood, Tennessee30+ days ago

We're looking for friendly, enthusiastic Sales Associates who are passionate about customer service and thrive in a fast-paced, team-oriented environment. You ensure smooth shop flow, follow Bartender Non-Negotiables, and support daily operations and sales.

Franklin, Tennessee30+ days ago

Nashville, Tennessee19 days ago

Brentwood, Tennessee11 days ago

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Guest Services Jobs in Franklin, TN

Executive Sous Chef Commissary Bake Shop Marriott International, Inc

Guest Service Representative TownePlace Suites Smyrna

Guest Service Representative Tempo Nashville

Guest Service Representative Residence Inn Murfreesboro

Guest Service Representative Hilton Garden Inn Franklin Cool Springs

Guest Service Representative Fairfield Inn and Suites Nashville Gulch

Evening Hotel Guest Services Agent Comfort Suites

Weekend Guest Services Agent (Friday, Saturday and Sunday) Comfort Suites

Guest Services Agent (Remote, PM Shifts) Loews Reservations Center

Guest Services Agent Southall

Guest Services (Universal Agent Ambassador)- Sports Illustrated Resort- Nashville Travel + Leisure Co.

Full-Time Guest Service Agent **UPDATED POSTING (Morning & Evening Shift) EVEREST HOSPITALITY LLC

Rep Family/Guest Services Vanderbilt University Medical Center

Guest Services Agent Hilton Hotels

Overnight Guest Services & Public Area Attendant Margaritaville Hotel Nashville

Assistant Manager of Operations, Guest Services (Hybrid/ Nashville Based) Loews Reservations Center

Guest Services - The Pinnacle AEG Presents

Guest Service Associate (Front Desk) BNA HOTELS LLC

Hotel Host (Guest Service Agent) Hyatt

Guest Service Representative Thorntons Inc

Guest Service Agent Homewood Suites, Nashville Airport

Guest Service Associate Nashville Zoo

Front Desk Guest Sales Associate European Wax Center

Client Services Coordinator (Front Desk) Floyds 99 Barbershop - Nolensville

Guest Assistants (Host / Hostesses) - Nashville, TN O’Charley’s Restaurant + Bar

Guest Assistants (Host / Hostesses) O'Charley's Team Members

Guest Experience Manager Pins Mechanical Co

Guest Assistants (Host / Hostesses) - Hermitage, TN O’Charley’s Restaurant + Bar

Guest Experience Curator Shopping Center Management d b a Turnberry Associates

Family/Guest Srvcs Transporter Vanderbilt University Medical Center

Administrative/Operations - Office Services Coordinator Veterans Sourcing Group

Senior Event Services Technician - Audio Visual, Event Technology Pinnacle Live

Event Services Technician - Audio Visual, Event Technology Pinnacle Live

Guest Experience Expert Marriott

Housekeeping Guest Room Attendant Omni Hotels & Resorts

Housekeeping Guest Room Attendant - Part Time Omni Hotels & Resorts

Assistant Director of Services Marriott

Billing Services Manager Loews Customer Engagement Center and Distribution Services

Dining Services - Manager in Training Healthcare Services Group, Inc.

Admissions Services Specialist Acute Acadia Healthcare

Field Services Technician - Nashville, TN Vivint

Environmental Services Department Manager Healthcare Services Group, Inc.

Service Receptionist Lexus of Nashville

Customer Service / Front Desk SR Tru Fit Athletic

Customer Service & Retail Front Desk Associate - Store - 100 Nashville Highway Driven Brands

Customer Service Representative Historic Tours of America

DRYBAR BRENTWOOD TN "Bartender" Salon Receptionist Sales Associate / Customer Service Representative Drybar Shops

DRYBAR FRANKLIN "Bartender" Salon Receptionist / Sales Associate / Customer Service Representative Drybar Shops

DRYBAR Salon Receptionist / Membership Sales Associate / Customer Service Representative Drybar Shops

Drybar Receptionist [ Bartender ] | Sales Associate / Customer Service Representative Drybar Shops

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