p>POSITION SUMMARY: Under the direct supervision of the Support Services Supervisor, who works alongside another Support Services Supervisor and the Senior Administrative Coordinator, performs various clerical duties, including greeting patients and visitors, handling incoming calls, hospital paging, and providing general information about the hospital to the public and customers to ensure efficient and courteous service functions for the Information Desks and telephone.
Handles special and priority calls such as medical emergency, code alerts and a variety of emergency and time sensitive calls from the public, patients, medical personnel, and other Boston Medical Center clients.