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Provide exceptional customer service by greeting guests, handling check-ins and check-outs, and responding to inquiries professionally. We are seeking a reliable, motivated, and guest-focused individual to join our team as a Front Desk / Guest Services Associate at our hotel.

Benefits: <ul><li>Paid time off</li><li>Bonus based on performance</li><li>Flexible schedule</li><li>Free uniforms</li><li>Opportunity for advancement</li></ul> Front Desk / Guest Services Associate We are seeking a reliable, motivated, and guest-focused individual to join our team as a Front Desk / Guest Services Associate at our hotel. This position plays a vital role in creating a positive first impression and ensuring an excellent overall guest experience. As a member of our team, you will wear many hats and be expected to adapt to a variety of responsibilities in a fast-paced hospitality environment. Key Responsibilities: <ul><li>Provide exceptional customer service by greeting guests, handling check-ins and check-outs, and responding to inquiries professionally</li><li>Manage reservations, phone calls, and guest requests efficiently</li><li>Maintain accurate records and process payments</li><li>Assist with general property upkeep, including light cleaning duties as required to maintain cleanliness and presentation standards</li><li>Communicate effectively with team members to ensure smooth daily operations</li></ul>Qualifications & Skills: <ul><li>Strong multitasking abilities and the capacity to work well under pressure</li><li>Excellent communication and interpersonal skills</li><li>Reliable, punctual, and detail-oriented</li><li>Ability to work independently and as part of a team</li><li>Open availability strongly preferred, including evenings, weekends, and holidays</li><li>Must have reliable transportation</li><li>Experience in customer service or public relations preferred; however, we are willing to train the right candidate</li></ul>What We’re Looking For: We are looking for someone dependable and adaptable who understands the importance of flexibility in a hospitality setting. The ideal candidate thrives in a dynamic environment and is willing to step in wherever needed to support the team and enhance the guest experience. Opportunities for Growth: This position offers the potential for advancement for the right applicant who demonstrates strong performance, leadership, and commitment.

Guest Services Jobs in Potsdam, NY

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Guest Services Jobs in Potsdam, NY

Front Desk Associate - Hotel Massena Hospitality LLC

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