Responsibilities include communicating venue policies, proactively assisting guests, answering questions about programs and merchandise, helping with seat navigation, escorting guests, managing lines, resolving complaints, supporting sustainability efforts, and assisting with venue closing tasks. Requirements include a high school diploma, at least 2 years in guest service, strong communication skills, problem-solving abilities, good judgment, teamwork, and physical capability to walk, climb stairs, and lift 50 lbs.