OTHER

FEED

UNKNOWN

The OpeningCustomer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees.

Job Summary The OpeningCustomer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities  <ul><li>Arrive each morning to open the club promptly at 5am.</li><li>Customer Service Representative greets members, prospective members and guests, providing exceptional customer service.</li><li>Handle all front desk related activities including: <ul><li>Answer phones in a friendly manner and assist callers with a variety of questions.</li><li>Check members into the system.</li><li>New member sign-up.</li><li>Take prospective members on tours.</li></ul></li><li>Facilitate needed updates to member’s accounts.</li><li>Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.</li><li>Assist in maintaining the neatness and cleanliness of the club.</li></ul>Qualifications/Requirements  <ul><li>Customer service background preferred.</li><li>Basic computer proficiency.</li><li>A passion for fitness and health.</li><li>Upbeat and positive attitude!</li><li>Punctuality and reliability is a must.</li><li>Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.</li><li>Strong listener with the ability to empathize and problem solve.</li><li>Demonstrate diplomacy in all interactions while using appropriate behavior and language.</li><li>High School diploma/GED equivalent required.</li><li>Must be 18 years of age or older.</li></ul>Physical Demands  <ul><li>Continual standing and walking during shift.</li><li>Continual talking in person or on the phone during shift.</li><li>Must be able to occasionally lift up to 50 lbs.</li><li>Will occasionally encounter toxic chemicals during shift.</li></ul>Other <ul><li>Employee Recognition Program</li><li>Advancement Opportunities</li></ul>Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
 Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Planet Fitness - PF Baseline Fitness

Customer Service Representative - Front Desk Mornings 5am - 1pm

Computer Skills

Customer Experience

Customer Support/Service

Federal Laws and Regulations

Fitness

Lift/Move 50 Pounds

Maintain Compliance

Marconi/MSI Planet

Problem Solving Skills

State Laws and Regulations

Telephone Skills

Time Management

The Opening Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees.

Job SummaryThe Opening Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and ResponsibilitiesArrive each morning to open the club promptly at 5am.Customer Service Representative greets members, prospective members and guests, providing exceptional customer service.Handle all front desk related activities including:Answer phones in a friendly manner and assist callers with a variety of questions.Check members into the system.New member sign-up.Take prospective members on tours.Facilitate needed updates to member's accounts.Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.Assist in maintaining the neatness and cleanliness of the club.Qualifications/RequirementsCustomer service background preferred.Basic computer proficiency.A passion for fitness and health.Upbeat and positive attitude!Punctuality and reliability is a must.Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.Strong listener with the ability to empathize and problem solve.Demonstrate diplomacy in all interactions while using appropriate behavior and language.High School diploma/GED equivalent required.Must be 18 years of age or older.Physical DemandsContinual standing and walking during shift.Continual talking in person or on the phone during shift.Must be able to occasionally lift up to 50 lbs.Will occasionally encounter toxic chemicals during shift.OtherEmployee Recognition ProgramAdvancement OpportunitiesCheck us out on LinkedIn at: Planet Fitness - PF Baseline FitnessEmployees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Planet Fitness

Customer Service Representative Front Desk Mornings 5am 1pm

Hire Recruits

PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.

Job Title:         Customer Service Representative Reports to:       Club Manager Status:               Full Time/Part Time/Non-Supervisor/Non-Exempt 
Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.  
Essential Duties and Responsibilities  ·       Greet/meet potential members, providing a great customer experience.  ·       Handle front desk related tasks: o   Answering phone calls in a polite and friendly manner to assist with questions or concerns. o   Taking info calls and tours o   Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. ·       Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. ·       Help maintain the neatness/cleanliness of the club. 
Essential Behavior Requirements ·       Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs. ·       Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem. ·       Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. ·       Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. ·       Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.  
Minimum Qualifications ·       Honesty and good work ethic ·       Strong customer service skills ·       Basic computer proficiency 
Physical Demands ·       Standing and walking at least 75% of the shift ·       Talking in person or on the phone at least 75% of the shift ·       Must be able to lift to 50 lbs. less than 30% of the time.  
Benefits <ul><li> Dollars for Scholars Program</li><li> Employee Appreciation Program</li><li> Free Membership for self and one family member or friend</li><li>Team Member Support Team</li><li>Health, Dental and Vision Insurance</li><li> Critical Illness Insurance</li><li> Short Term Disability Insurance</li><li>Accident Insurance</li><li>Voluntary Life Insurance</li><li>Pet Insurance </li><li>HSA</li><li>Advancement Opportunities </li></ul>  Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
 Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Customer Service Representative Nights and Weekends

Analysis Skills

Communication Skills

Customer Relations

Dental Insurance

Disability Insurance

Insurance

Sales

Team Lead/Manager

Vision Plan

Benefits: <ul><li>Free Membership</li><li>Flexible schedule</li><li>Free uniforms</li></ul> Job Title:         Customer Service Representative Reports to:       Club Manager Status:               Full Time/Part Time/Non-Supervisor/Non-Exempt 
Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.  
Essential Duties and Responsibilities  ·       Greet/meet potential members, providing a great customer experience.  ·       Handle front desk related tasks: o   Answering phone calls in a polite and friendly manner to assist with questions or concerns. o   Taking info calls and tours o   Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. ·       Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. ·       Help maintain the neatness/cleanliness of the club. 
Essential Behavior Requirements ·       Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs. ·       Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem. ·       Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. ·       Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. ·       Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.  
Minimum Qualifications ·       Honesty and good work ethic ·       Strong customer service skills ·       Basic computer proficiency 
Physical Demands ·       Standing and walking at least 75% of the shift ·       Talking in person or on the phone at least 75% of the shift ·       Must be able to lift to 50 lbs. less than 30% of the time.  
Benefits ·       Dollars for Scholars Program ·       Employee Appreciation Program ·       Free Membership for self and one family member or friend ·       Team Member Support Team ·       Health, Dental and Vision Insurance ·       Critical Illness Insurance ·       Short Term Disability Insurance ·       Accident Insurance ·       Voluntary Life Insurance ·       Pet Insurance  ·       HSA Advancement Opportunities  Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Customer Service Representative

Guest Services Jobs in Watertown, SD

Guest Services Jobs in Watertown, SD

Resume Resources

Get noticed by top employers!

Guest Services Jobs in Watertown, SD

Customer Service Representative - Front Desk Mornings 5am - 1pm Planet Fitness - PF Baseline Fitness

Customer Service Representative Front Desk Mornings 5am 1pm Planet Fitness

Customer Service Representative Nights and Weekends Planet Fitness - PF Baseline Fitness

Customer Service Representative Planet Fitness - PF Baseline Fitness

Resume Resources