Initiate & complete the hold process for non-conforming product, raw materials, and other materials as required; follow up and complete disposition when determinedAssist in investigating non-conformances & complaints through root cause analysis & feedback managementMonitor corrective & preventive actions are effectively implemented to prevent occurrence & recurrence of deviationsPerform sanitation efficacy monitoring & allergen testing in the facility, such as swabbing & visual inspectionsPerform pre-operational inspections (monitoring for food safety & quality)Responsible for the calibration of the metal detection system & ensure equipment is in top performanceEstablish quality assurance related SDS libraryInspect pest control devices & report findings to the QA teamKeep records of all facility analytical results; ensure the good documentation practices are followed; immediately report results discovered to be out of specification to the Quality Assurance Supervisor and/ or the Quality Assurance Manager; provide documented reports (including tracking & reporting data trends) of analytical results to the QA teamMonitor the availability of the needed QA laboratory suppliesAssist with regulatory & independent inspections & auditsNON-ESSENTIAL FUNCTIONSPrepare periodic status/management reports related to the Quality Assurance & other reports that maybe required by QA ManagerMaybe assigned as project manager or team lead of new & existing programs/projects related to quality assuranceSeek to build/enhance professional competence, knowledge & skills necessary for the satisfactory performance of all assigned responsibilitiesPerform other job/task or quality assurance expertise related assignments as assigned by immediate supervisor in order to develop one's self and/or share one's expertise resulting to support work efficiencies & productivityPerform administrative duties during Quality Program implementation & monitoring and other duties as necessary (i.e. making copies, printing, filing, etc.)JOB SPECIFICATIONSEducation & ExperienceAt least High School graduate, Associate degree or higher education, preferred in Chemistry, Chemical Engineering, Food Science, Food technology, Microbiology, Food Microbiology, or any related discipline or equivalent combination of education & experience in food sciences from which comparable knowledge, skills & abilities have been achievedMinimum of 1 year food industry manufacturing or quality assurance technician job experience, with solid knowledge, application & use of the Quality Assurance technical terms, equipment & laboratory tools, preferredBona Fide Occupational Qualifications (BFQs)Food Quality Assurance related training, licensing or certifications from organizations and/or the academe or any equivalent combination of education & experience from which comparable knowledge, skills & abilities have been achieved, preferredExpressed interest & demonstrated skills in food quality assurance is a mustProfessional certifications preferred (at least any of these):Good Manufacturing Practices (GMP) certificationHazard Analysis & Critical Control Points (HACCP) certificationGood Housekeeping Practices (5S) certificationCertified Food Protection Managers (CFPMs) or Serv Safe AllergensHazardous Materials (Hazmat) Training/ CertificationSix SigmaOccupational Safety & Health Administration (OSHA)Safe Quality Food (SQF) CertificationTotal Quality ManagementISO CertificationCertified Food Scientist (CFS)Essential Skills & TraitsTechnical CompetenciesFood ManufacturingGood Manufacturing Practices (GMP)Good Housekeeping Practices or 5SHazard Analysis & Critical Control Points (HACCP)Food Protection Managers (CFPMs) or Serv Safe AllergensQuality ManagementFood SafetyWorkplace SafetyManagement CompetenciesShift ManagementLeadership Skills (Influential Leadership)People Management Skills (i.e. Interpersonal Skills, Coaching, Training, etc.)Cost Management, Work Management, Efficiencies & ProductivityKaizen/Continuous ImprovementEssential TraitsSelf-Motivated (Takes Initiative, Enthusiastic, Wants Challenge)PersistentAnalytical & Analyzing PitfallsBalance of Authoritative & CollaborativeBalance of Certain & Open/ReflectiveBalance of Self-Acceptance & Self-ImprovementEffective EnforcingEnlists CooperationHandling ConflictPressure ToleranceFlexible Order (Balance of Organize & Flexibility)Other QualificationsComputer Literacy:Proficient in MS Applications (MS Word, Excel, PowerPoint)Physical Effort/Requirements:Stand/walk for the majority 90% of the scheduled work shiftLift, reach, pull, push, grasp & use hands frequentlyBend and/or squat down for the majority of shiftClimb, stoop and/or kneel rarelyLift up to 50 pounds occasionallyNeed to see well enough to differentiate product quality parameters, read/compose email, reports & use the computer and be proactive to customers' feedback affecting qualityNeed to speak & hear well enough to give/receive instructions, feedback & communicate with employees, customers & partners/suppliersBe required to work irregular hours, varying work shifts schedules as necessaryWork Environment:Kitchen/production areas with extreme temperaturesManufacturing plants, warehouse & logistics work areasStore & vendor/supplier plant visits, as necessaryProduction & Store kitchen equipmentHot & cold temperatures & a wet work areaWet & slippery floorsCleaning chemicalsPossible cuts & burnsModerate noise level when working in production, store & suppliers' work environmentTensions & pressures may arise in meeting deadlines & goalsThis job description has been designed to indicate the general nature & level of work performed by employees in this classification. ESSENTIAL FUNCTIONSAdminister simple measurements using simple testing/measuring equipment: weighing scale, caliper, thermometer, pH meter, refractometer; and gather information on the effectiveness of processes or proceduresCheck Certificates Of Analysis (COAs) if it conforms to specificationsPerform Microbiological & Physico-chemical analysis as assignedApply basic sensory evaluation methods & identify the tools, procedures, and principles underlying sensory evaluationInterpret results of sensory evaluation using descriptive & inferential statisticsCoordinate preparation of core products for consumer & expanded testsPerform regular calibration & maintenance of less sensitive laboratory equipment, & general good laboratory procedures.