609 Results for

Help Desk Jobs in Hoboken, NJ

Jobs

Far Rockaway, NY

li>Utilize good written and oral communication skills in carrying out own position responsibilities, tasks and activities, including all phases of documentation, interactions with vendors, users, co-workers, and management staff.

Work independently and in a group as an IT Lead, prioritize tasks and respond appropriately to urgent needs or requests while meeting deadlines in a largely project-oriented work environment.

4 days ago

Whippany, NJ

Full time

Seeking a Desktop Support Engineer to provide onsite end-user support, device management, asset lifecycle administration, and technical troubleshooting in a corporate environment. Provide desk-side support, break-fix services, IMACD activities, device refreshes, and data migrations.

20 days ago

Jericho, NY

$25–$25 / hour
Contractor

We are seeking a skilled Desktop Support Technician for a financial customer to provide hands-on support and ensure smooth technical operations. For consideration, please forward a copy of your resume in either Word or PDF format to Erika Rupinski at erupinski@peaksystemsinc.com.

16 days ago

White Plains, NY

$29–$29 / hour
Contractor
Full time

The Service Desk Analyst provides frontline technical support to end users by handling help desk requests through phone and email. This role is responsible for troubleshooting hardware, software, connectivity, and application issues while ensuring excellent customer service and timely issue resolution.

26 days ago

East Brunswick, NJ

$24.04–$31.25 / hour

We're looking for someone who wants more than just closing tickets we're looking for someone who wants to build relationships, solve problems, continuously learn, and grow into future opportunities within our Technology organization.

. As the first point of contact for internal technical support, you'll play a key role in creating a positive employee experience by providing responsive, high-quality Level 1 support to teammates across the organization.

3 days ago

Remote

$16–$18 / hour

In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.

26 days ago

This includes but not limited to planning, developing, installing, configuring, maintaining, support, and optimizing all local and wide area network hardware and connections, wired and wireless, server and storage, associated software, and communication links.

Strong understanding of Cisco networking, Virtualized Server farms (VMWare), Storage technologies, Wi-Fi technologies, Telecommunications, and Windows Desktop Support Services.

29 days ago

New York, New York

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The compensation range for this position is $55,000 - $70,000.

Day in the Life

Monitor the support queue throughout the day and acknowledge new tickets within 30 minutes during business hours, or sooner for high priority issues.

30+ days ago

Woodcliff, NJ

Resolve Tier 1/Tier 2 PC/Server/network issues and routing issues to other team members are required, while properly prioritizing tickets 2. Management of Windows PC & Server Environment. Help Desk supporting onsite and remote users with our remote control utilities, answering Help Desk phone line, emails, walk up's and Ticket Que.

18 days ago

Stamford, CT

$30.37–$37.39 / hour

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Decision-Making and Self-Management

Interface and maintain effective communication with business users and other ITS team members when analyzing, updating and resolving cases.

Customer Focus
- Demonstrate exceptional customer service skills to exceed customers’ expectations and to minimize escalations by taking ownership of customer reported issues.

12 days ago

New York City, New York

$65,000–$72,000 / year

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In-Office Perks & Culture

- Daily meal delivery allowance when working from the office

- Monthly Celebrations and Quarterly Offsite Events

- Annual Holiday Party to celebrate milestones and build team connection

- A vibrant, inclusive office culture that blends fun with purpose

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. It is vital that this role is carried out in a professional, courteous, and friendly manner as they will be working very closely with our client and represent Siepe.

We are currently seeking a customer service–focused engineer to provide white-glove onsite support for our primarily U.S. based clients.

23 days ago

Secaucus, NJ

$80,000–$90,000 / year

This position is for employment with NYK Group Americas Inc.

The role will be a member of the NGA RORO NSA BPM team to provide service to business stakeholders across NSA Region in support of RORO business processes and their associated IT systems, including PRESTO, TOM, and other local systems.

17 days ago

New York, NY

$60,000–$95,000 / year

We listen and act as advisors for our candidates on how they can best add value, find interesting projects, and pave a path for career advancement.

Experience supporting users in a fast-paced environment with white glove service in person and over the phone.

30+ days ago

Hoboken, New Jersey

p>Academy Bus is seeking an IT Help Desk Technician to support IT systems administration, infrastructure, and endâuser support across our Northeast locations. This role is handsâon and staffâfocused, supporting help desk operations, hardware deployment, network connectivity, and basic systems administration.

27 days ago

White Plains, NY

Exceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; or (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. To be eligible for the position of IT Help Desk Technician, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; (3) possess an AAS Degree in a technology field or equivalent related work experience and, (4) be available to work off-hours on-call service as well as weekends.

30+ days ago

p>The ITS Help Desk Student Representative's primary job functions will be performed in the ITS Help Desk and 311 Call Center and will involve providing great customer service and technical support to end-users, as well as helping to maintain designated ITS computer labs/classrooms and related equipment, and performing other office and administrative functions as requested.

Student must possess general computing skills, basic troubleshooting methodology, proficiency in the Microsoft Office Suite, Microsoft Windows and Mac O/S, strong communication and customer service ethic/skills, and the ability to act efficiently, independently or unsupervised in a busy work environment.

30+ days ago

Wood-Ridge, New Jersey

$75,000–$75,000

At 360 Networks, we’re not just another IT company—we’re a fast-growing, collaborative team where your skills are valued, your ideas make an impact, and your work directly drives client success. You Can Count On: We offer Horizon Blue Cross Blue Shield of New Jersey medical coverage with a low $1,500 deductible — real protection that helps keep medical costs down and protects you and your family.

30+ days ago

White Plains, NY

Exceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for a sincerely held religious belief observance or practice that conflicts with the expected schedule for a position, or for an otherwise qualified individual with a disability unless such accommodation poses an undue hardship on our business in accordance with applicable federal, state, and local laws. • Incident Lead • Stakeholder Communication: act as the voice of the incident, providing regular, clear, and high-level status updates to management and stakeholders regarding the current state, estimated time to restoration (ETA), and available workarounds.

30+ days ago

New York, NY

$25–$30 / hour

Escalation to Tier 2. Escalate inquiries that cannot be resolved using documented knowledge articles or action plans to appropriate Tier 2 HR subject matter experts, ensuring complete and accurate case documentation to support efficient handoff. Utilize approved knowledge articles, FAQs, and action plans provided by HR workstreams (e.g., Benefits, Payroll, Talent) to resolve inquiries at first contact whenever possible.

30 days ago

Parsippany, NJ

$26–$35 / hour

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High school dimploma required, a 2-year technical degree or Bachelor's degree in Information Technology, Computer Science or related field preferred;

Excellent customer service skills with the ability to empathize and professionally troubleshoot and resolve customers' issues;

Proficiency in Microsoft Office suite and strong technical knowledge of current Windows operating systems required;

Knowledge of network troubleshooting, including connectivity issues;

Ability to work occasional evenings and weekends and to drive to branch office locations as needed;

Excellent written and verbal communication skills;

Strong attention to detail with excellent, analytical, multitasking, and judgment capabilities; and. Employees thrive at Langan, a firm that fosters an inclusive and supportive work environment for all; prioritizes wellbeing, health, and safety; encourages volunteerism and philanthropy; offers workplace flexibility, along with carbon-neutral office spaces; and empowers individuals to contribute their skills and knowledge to make impactful contributions.

30+ days ago

Hoboken, NJ

p>eMazzanti Technologies a leading provider of IT Services is looking to add to our eCare Managed Services team to provider level 1 and level 2 help desk support to expanding client base.

We’re growing by double digits, offer opportunities for continuous learning about Microsoft Networks, firewall and endpoint security, Cloud computing, Office 365 and Azure.

30+ days ago

Hackensack, NJ

Full time

p>The Help Desk Technician will provide hands-on technical support for hardware, software, and mobile devices, assist with Teams and Zoom video conferences, maintain equipment inventory, and document all support activities in the firms ticketing system.

The role requires flexibility for occasional extended hours or shift coverage, as well as periodic travel to other firm offices for support, buildouts, and expansions.

30+ days ago

Remote

$55,795–$77,098 / year

Researches and answers inquiries, including moderately complex inquiries, from all levels of underwriting and rating team members as they related to general operation of the underwriting and policy systems, business procedures, system speed, outages and system documentation. Assists front line users/departments in their completion of policy transactions by analyzing the error, reviewing the detailed policy information, formulating a response on how to address the issue, either systematically or with a consistent business process or work around resolution.

30+ days ago

Wayne, NJ

You will spend meaningful time on the Production floor observing workflows, talking with warehouse and production staff, and identifying friction points, system bottlenecks, and compliance gaps. Regularly visit production floors, warehouses, and shipping areas to observe day-to-day operations.

23 days ago

Fairfield, New Jersey

li>Provides departmental administrative support, including typing reports and correspondence, organizing and maintaining files, taking telephone calls and messages. The credit union proudly offers a competitive benefits package, that includes: Medical, Vision and Dental Insurance, Retirement Plans, Life Insurance Plans, Tuition Reimbursement and Pet Insurance, among other benefits.

30+ days ago

$150,000–$165,000 / year

It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws.

10 days ago

New York, NY

$24.50–$35 / hour

You'll troubleshoot hardware, software, and network problems, while working with generic technologies. This role involves being the primary point of contact for technical issues, both remotely and on-site.

30+ days ago

New York, NY

$95,000–$115,000 / year

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Salary Range

$95,000—$115,000 USD

You'll manage a small team of IT Support Specialists, handle escalations, and partner with business stakeholders to improve employee experience and ensure timely, effective support across the organization.

17 days ago

Holmdel, NJ

$55,000–$65,000

p>See additional Open Jobs: www.blueunitedsourcing.com/jobs.

Learn more:www.blueunitedsourcing.com.

4 days ago

Fairfield, New Jersey

$81,000–$122,000 / year

The company’s portfolio includes reliable and eco-friendly MFPs and printers, as well as business applications and consultative services which enable customers to optimize and manage their document workflow, reaching new heights of efficiency. This role ensures high‑quality customer support, accurate escalation handling, effective system functionality within ServiceNow, and strong communication across engineering, training, and management teams.

30+ days ago

Secaucus, New Jersey

$80,000–$90,000 / year

The role requires work with internal groups such as BPM (CAR BPM, Regional BPM, Local BPM) and NBS (NBSA, NBST, NBSSA, NBSE), as well as external groups such as customers, vendors and customs authorities. The role will be a member of the NGA RORO NSA BPM team to provide service to business stakeholders across NSA Region in support of RORO business processes and their associated IT systems, including PRESTO, TOM, and other local systems.

5 days ago

Wood-Ridge, New Jersey

$75,000–$75,000

REQUIRED Technical Experience & Skills:3+ years of hands-on experience configuring, troubleshooting, and repairing Cloud-based networking, Windows servers and workstations, Firewalls, Exchange server and Active Directory. We support incoming issues that may include procedural, software, hardware, and operating system problems for their technologies, desktops, laptops, wireless devices, peripherals, servers, and software.

30+ days ago

White plains- Westchester, NY

$29–$29 / hour

To know more about US Tech Solutions, please visit www.ustechsolutions.com .

The Service Desk Analyst provides frontline technical support to end users by handling help desk requests through phone and email.

26 days ago

White Plains, NY

Remote

Support the distribution of RSA Key Fobs, Iron Key Devices, assist customers scheduling video conferences, password resets, software installations, etc. " Ability to resolve computer issues (connectivity, performance), laptop issues (connectivity, performance) and printer problems (local, network).

26 days ago

p>• Provide multichannel remote support, via phone, email, and messaging channels, to global colleagues • Diagnose and resolve incidents and service requests across end-user technologies • Log, categorize, prioritize, and manage tickets in alignment with SLA targets • Escalate complex issues to Level 2/3 teams with clear and thorough documentation • Communicate effectively with clients, managing expectations and providing timely updates • Contribute to knowledge base articles and continuous service improvement initiatives • Participate in structured shift handovers to ensure seamless global coverage.

As a member of Point72's Technology team, we encourage and support your professional development from day one-helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity-all while delivering real business impact for our multi-billion-dollar global business.

30+ days ago

WHite Plains, NY

Support the distribution of RSA Key Fobs, Iron Key Devices, assist customers scheduling video conferences, password resets, software installations, etc.

Ability to resolve computer issues (connectivity, performance), laptop issues (connectivity, performance) and printer problems (local, network).

30+ days ago

White Plains, NY

Support the distribution of RSA Key Fobs, Iron Key Devices, assist customers scheduling video conferences, password resets, software installations, etc. Project Overview This role will field incoming Help Desk requests from end users via both telephone and e-mail in a courteous/professional manner.

26 days ago

White Plains, NY

$35–$38 / hour
Full time

Job Details: Job Title: Service Desk Analyst Location: White Plains, NY Duration: 12+ Months Pay Range: $35.00 to $38.00 Project Overview: This role will field incoming Help Desk requests from end users via both telephone and e-mail in a courteous/professional manner. Ability to resolve computer issues (connectivity, performance), laptop issues (connectivity, performance) and printer problems (local, network) Skills: Remote phone support.

25 days ago

Provide first level support including but not limited to: resetting passwords, troubleshooting hardware remotely (Laptops, iPads, Desktops, Printers, etc.), troubleshooting software (proprietary software and other applications utilized by the client), and other how-to questions. As a Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests.

30+ days ago

New York, New York

$90,000–$100,000 / year

Support and maintain ESBO operations technology (e.g., turnstiles, kiosks, ticketing/POS (POST), timeclocks, ticket booths/printers, and other end-user systems); partner with Operations, POS Ticketing (POST), vendors, security, and specialized teams as needed to restore service quickly and safely. Cross training for Audio Visual (AV) support at the Empire State Building Observatory, including AV troubleshooting, room readiness, adjacent guest-facing technologies, and backup support during peak periods or critical incidents to broaden on-site coverage and collaboration across Service Desk, Operations, and AV support partners.

30+ days ago

Elmont, NY

$37.34–$42 / hour

p>The Service Desk Support Specialist conducts routine tasks for the Service Desk Support team, following established processes under general supervision to ensure accuracy, timeliness, and quality of work.

• Contributes to completion of tasks for the support function of the Service Desk Support team, and follows routine administrative processes to ensure accuracy, timeliness, and quality of deliverables.

30+ days ago

Jersey City, NJ

p>We have more than 1,000 employees in a distributed workforce environment across 12 offices-Fairfield, CA; Mountain View, CA; Cheshire, CT; Jacksonville, FL; Tallahassee, FL; Tampa, FL; Chicago, IL; Jersey City, NJ; Marlton, NJ; Cincinnati, OH; Houston, TX; Sheboygan, WI-who are tackling the industry's toughest challenges. We champion belonging and inclusion for all identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of origin, striving to create a culture where all individuals feel valued, respected, and empowered to bring their authentic selves to work.

30+ days ago

Stamford, CT

You'll also play a key role in keeping the Stamford office running seamlessly, with a strong focus on supporting conference room and video collaboration solutions that are essential to how our teams and clients connect. While you'll coordinate closely with two US-based Service Desk teammates who work remotely, you'll be a member of a two-person on-site IT support in Stamford, trusted to keep things moving and make a real impact.

30+ days ago

East Meadow, NY

$50,000–$73,000 / year

li>

Knowledge of Altera Solutions (Sunrise Clinical Manager, Sunrise Radiology, Enterprise Scheduling), and familiarity with Altera clients, processes, and the healthcare industry in general including healthcare workflows in an ambulatory and acute care setting. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g.

10 days ago

$75,900–$106,425 / year

Our comprehensive benefits include medical and dental coverage, a retirement savings plan with competitive company match, backup childcare, educational assistance, employee support programs, a generous commuter transit subsidy and more.

Support the use of operating systems and software applications including, but not limited to, Windows 11, Microsoft 365, Azure Virtual Desktop, and Adobe applications.

30+ days ago

New York, NY

$100,000–$120,000 / year

The Senior Service Desk Analyst leads the day-to-day operations of the IT support team, resolving complex technical issues and developing service desk policies to ensure high-quality service delivery. This role requires strategic thinking, independent judgment, and close collaboration with IT leadership to align support services with business needs.

30+ days ago

Remote

p>Position Description: We're hiring a Service Desk Agent to provide telephone technical support of hardware, systems, sub-systems and/or applications for FAA employee and non-employee user base, spanning the globe in support of the United States and interests abroad. • Suggests updates to the knowledge base by creating documentation describing issues encountered, their resolutions, and works on the development of processes and documentation to improve the ability of technical support personnel to detect and resolve problems.

30+ days ago

Jersey City, NJ

The Senior Service Desk Analyst leads the day-to-day operations of the IT support team, resolving complex technical issues and developing service desk policies to ensure high-quality service delivery. We provide innovative financial solutions through our Wealth Management, Capital Markets, Futures and Advanced Clearing and Prime Services divisions.

18 days ago

Jersey City, NJ

$100,000–$120,000 / year

19 days ago

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Help Desk Jobs in Hoboken, NJ

Clinical System Analyst ECLARO

Desktop Support Analyst SRI Tech Solutions

Desktop Support Technician, Financial Services Onsite The Peak Organization

Service Desk Analyst #26-12881 US Tech Solutions

Help Desk (Internal Role) Equiliem

Tier 1 Help Desk StratAcuity Staffing Partners Inc

Director of Campus Technology | Help Desk, Networking (Cisco), & Systems Administration | Onsite at Bergen Community College Ellucian Company LP

Help Desk Technician Hachette Book Group

Help Desk Specialist KCI Holdings Inc

Help Desk Support Technician, Tier II (Stamford, CT) BCS365

IT Help Desk Tier 1 Siepe

Business Process Analyst/System Help Desk Yusen Logistics (Americas) Inc.

Help Desk Analyst Eleven Recruiting

Help Desk Technician Academy Express

IT Help Desk Technician Mavis Tire Supply

ITS Help Desk Student Representative Pace University

Cloud MSP IT Help Desk Support King Tech Repair

Help Desk Dispatcher Mavis Tire Supply LLC

Temporary Help Desk Assistant Claritev Corp

Help Desk Technician Langan Engineering & Environmental Services Inc

IT Help Desk eMazzanti Technologies

iManage Help Desk Technician - Hackensack, New Jersey GD Resources

Underwriting Management and Policy Help Desk Specialist EMC Insurance Group Inc.

IT Systems Analyst/Help Desk Technician (On-Site 5 days a week - Passaic County, NJ Office) LDK Talent Solutions

Help Desk Technician PSFCU Careers

Oracle HR Help Desk Implementation Specialist Capgemini SE

Help Desk Technician Mitchell Martin

Help Desk IT Team Lead F. Schumacher & Co.

Help Desk Technician Level 2 Blue United Sourcing

Manager, Help Desk & Production Lab KYOCERA Document Solutions America, Inc.

Business Process Analyst/System Help Desk Yusen Logistics

MSP Level 2 IT Support and Help Desk King Tech Repair

Service Desk Analyst #26-12881 US Tech Solutions, Inc.

Service Desk Analyst Veterans Sourcing Group

Service Desk Engineer, Technology Point72, L.P.

Service Desk Analyst Ampcus Incorporated

Service Desk Analyst InfoPeople

Service Desk Analyst LanceSoft Inc

Part-Time Bilingual (Italian/English) Service Desk Analyst Computer Aid Inc

Systems Analyst, Service Desk Empire State Realty Trust

Service Desk Support Specialist The New York Racing Association Inc.

IT Service Desk Technician I SageSure Insurance Managers LLC

Service Desk Analyst, On-site - Stamford, CT Information Services Group, Inc.

Service Desk Analyst Harris Computer Systems

Service Desk Analyst BXP Inc

Senior Analyst Service Desk WEDBUSH, Inc.

Service Desk Agent Second-61 LLC

Senior Analyst, Service Desk Wedbush Morgan Securities

Senior Analyst, Service Desk Wedbush Securities

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