Provide excellent customer service and support for a wide range of UND supported academic technologies to students, faculty, and staff including campus Learning Management System (Blackboard), web conferencing (Zoom), lecture capture software (YuJa), remote proctoring (Honorlock), audience response systems (clickers), survey software (Qualtrics), Respondus, SafeAssign, Smarthinking, VoiceThread, and more. Bachelor’s Degree OR Associate’s degree (or two years college) in the field of computer science, technology, business, data analytics, engineering/math, instructional design or related field, plus 3 years related work experience.