Billings Help Desk Technician Jobs Overview
There's nothing worse than a computer issue that brings your work to a halt. And nothing better than knowing that when you dial your company's helpline, that voice on the other end can resolve the problem. Help desk technician jobs are essential to keeping businesses running. They may be employed by companies in-house to help their customers and employees with computer issues. Outside firms can be hired to provide help desk services as well.
The Bureau of Labor Statistics (BLS) estimates that help desk technician jobs, also called computer support specialist jobs, will see an 8% growth over the next 10 years. In particular, the healthcare industry is expected to need more help desk technicians as IT use increases and becomes more complex in healthcare settings.
In addition to assisting computer users, help desk technicians may also have maintenance responsibilities including file back-ups, and they may be involved in training programs for users. Being a help desk technician is ideal for someone with computer skills who likes working with people.
You can expand your search for computer jobs by checking out these similar positions:
About Working in Billings, Montana
Once a small railroad town, Billings has earned itself the nickname the “Magic City” because of its rapid growth in the late 19th century. Today, the city has a population of nearly 110,000 people and plenty of opportunities for people looking for Billings jobs. What else makes the Magic City so magical? It’s where the great wilderness meets urban life. Massive mountain ranges encompass the city and provide the perfect landscape for outdoor activities. Try getting a breathtaking view of the Rimrocks or taking a hike through Pictograph Cave State Park. Then, get a glimpse of Billings history by visiting the Moss Mansion and the Western Heritage Center.
What else does Billings have to offer? Downtown Billings has all the amenities of a big city—fine dining, food trucks, coffee shops, bakeries, breweries, shops, art galleries, and much more. The downtown area is also where the Billings community comes together for events, including the summer concert series, HarvestFest, and holiday celebrations. Plus, healthcare, housing, utilities, and transportation all cost less than the national average. Want to expand your job search? You can also find jobs in other Montana communities such as Bozeman, Great Falls, and Missoula.
Update Your Billings Help Desk Technician Resume
Does your resume present you as the ideal person to hire for a help desk technician job? Monster has a sample help desk resume for you to look at, along with some general resume writing tips. Add a cover letter to your application package to let employers know that your skills are what they're looking for. We have sample cover letters and cover letter writing tips to help.
How Much Do Help Desk Technician Jobs Pay in Billings, Montana?
Got money on your mind? You should! Make sure you’re getting paid what you’re worth. Our Salary Tools can help you understand what you can expect to make in help desk technician jobs in Billings, Montana, as well as the skills that can boost your value and what the next steps in your career might be. Right now, the median help desk technician pay in Billings is $41,791 per year, which is 4% lower than the national average.
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