Grand Rapids Help Desk Technician Jobs Overview
There's nothing worse than a computer issue that brings your work to a halt. And nothing better than knowing that when you dial your company's helpline, that voice on the other end can resolve the problem. Help desk technician jobs are essential to keeping businesses running. They may be employed by companies in-house to help their customers and employees with computer issues. Outside firms can be hired to provide help desk services as well.
The Bureau of Labor Statistics (BLS) estimates that help desk technician jobs, also called computer support specialist jobs, will see an 8% growth over the next 10 years. In particular, the healthcare industry is expected to need more help desk technicians as IT use increases and becomes more complex in healthcare settings.
In addition to assisting computer users, help desk technicians may also have maintenance responsibilities including file back-ups, and they may be involved in training programs for users. Being a help desk technician is ideal for someone with computer skills who likes working with people.
You can expand your search for computer jobs by checking out these similar positions:
About Working in Grand Rapids, Michigan
Situated near the eastern side of Lake Michigan, Grand Rapids goes by many different nicknames, including "Furniture City," "River City," and "Beer City" for having more craft beer per square mile than anywhere else in the world. Grand Rapids also has tons of attractions to offer, including John Ball Zoo, the Urban Institute for Contemporary Arts, and Frederik Meijer Gardens and Sculpture Park. It shouldn't come as a surprise that Livability ranked Grand Rapids among the top 100 best places to live in the U.S. Want to be a part of River City? You can start your search for Grand Rapids jobs on Monster today.
Among the many benefits of living in Grand Rapids are its low unemployment rate and a cost of living that is lower than the national average. There are also plenty of job opportunities outside the city, as well. Check out Monster's job listings in Muskegon, Wyoming, and Kentwood.
Update Your Grand Rapids Help Desk Technician Resume
Does your resume present you as the ideal person to hire for a help desk technician job? Monster has a sample help desk resume for you to look at, along with some general resume writing tips. Add a cover letter to your application package to let employers know that your skills are what they're looking for. We have sample cover letters and cover letter writing tips to help.
How Much Do Help Desk Technician Jobs Pay in Grand Rapids, Michigan?
Got money on your mind? You should! Make sure you’re getting paid what you’re worth. Our Salary Tools can help you understand what you can expect to make in help desk technician jobs in Grand Rapids, Michigan, as well as the skills that can boost your value and what the next steps in your career might be. Right now, the median help desk technician pay in Grand Rapids is $39,237 per year, which is 10% lower than the national average.
Find Your Next Grand Rapids Help Desk Technician Job. Monster Can Help Get You Started
Are you prepared for a career in help desk technician? If so, set up your profile on Monster for free and begin clicking on those help desk technician jobs. When you sign up with us, you’ll receive custom job alerts and expert advice on how to negotiate your salary in Grand Rapids, how to nail your job interview, and more.