33 Results for

Help Desk Technician Jobs in Harrisburg, PA

Jobs

New!

harrisburg, PA6 days ago

$17–$20 Per Hour

Skills: Skill Required / Desired Amount of Experience Expertise Rating Move Promptly answer help desk phone Required Promptly respond to help desk emails Required Perform agency computer repairs, as needed Required Escalate issues to senior staff members by assigning ServiceNow incidents to the appropriate technical resource Required Install software/updates on agency computers as needed Required Assist senior technical staff as requested with lower level job tasks such as acquiring data and running reports Required Run daily reports and hand deliver the reports or insert into inter-company mail envelopes for pick-up and delivery Required Create ServiceNow incidents for all phone and email requests Required Provide assistance with cable clean-up, installations, data center cleaning, moving or racking of equipment Required. Candidate Privacy To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://peaktechnical.com/privacy-policy/and https://peaktechnical.com/ca-residents-privacy-rights/

New!

harrisburg, PAToday

$18–$23 Per Hour

Skills: Skill Required / Desired Amount of Experience Expertise Rating Move 1+ years' previous IT Service Desk and/or Call Center experience required Required 1 Years Experience with call tracking and ticketing software Required 1 Years Attentive to details and ability to be resourceful (using supplied documentation) Required 1 Years Ability to support users with limited knowledge of computers, software, hardware and systems Required 1 Years Above average communication skills and telephone manner. Candidate Privacy To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://peaktechnical.com/privacy-policy/and https://peaktechnical.com/ca-residents-privacy-rights/

Harrisburg, Pennsylvania30+ days ago

Education: 4-year college degree in Computer Information Systems or equivalent technical study Microsoft certifications preferred Requirements: Excellent verbal and written communication skills Ability to work both independently and team environment Customer service mindset Microsoft 365/Windows OS - Windows 10 & 11 Microsoft Edge support Microsoft SharePoint Online experience Microsoft Dynamics 365 Customer Service Personal Computer Desktop, Laptop, Mobile devices Network Printers Microsoft Access & PowerPoint 365 Google Chrome and Mozilla Firefox Power Shell Active Directory Windows Hello for Business Windows Server Microsoft Configuration Manager (SCCM) Networking (wired and wireless) Network Security concepts Description: Receives calls and e-mails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems. Summary: The Help Desk Analyst analyzes and troubleshoots computer support problems and applies an understanding of computer software and hardware products and services to resolve user problems.

Harrisburg, Pennsylvania30+ days ago

This position is 100% onsite and at The Riverfront Office Center (ROC) (the main DMV building along the Susquehanna River, just south of I-83), specifically located at- 1101 South Front St., Harrisburg, PA 17104 Since the team moved to that location there is no longer a need to bring a $20 check as PennDOT doesn't charge for badges there. Required Skills: • Experience with call tracking and ticketing software • Attentive to details and ability to be resourceful (using supplied documentation) • Ability to support users with limited knowledge of computers, software, hardware, and systems • Above average communication skills and telephone manner.

Harrisburg, PA22 days ago

Full-time

Skills: Skill Required / Desired Amount of Experience Expertise Rating Move 1+ years' previous IT Service Desk and/or Call Center experience required Required 1 Years Experience with call tracking and ticketing software Required 1 Years Attentive to details and ability to be resourceful (using supplied documentation) Required 1 Years Ability to support users with limited knowledge of computers, software, hardware and systems Required 1 Years Above average communication skills and telephone manner. This position is 100% onsite and at The Riverfront Office Center (ROC) (the main DMV building along the Susquehanna River, just south of I-83), specifically located at- 1101 South Front St., Harrisburg, PA 17104 Since the team moved to that location there is no longer a need to bring a $20 check as PennDOT doesn't charge for badges there.

Harrisburg, Pennsylvania30+ days ago

This position is 100% onsite and at The Riverfront Office Center (ROC) (the main DMV building along the Susquehanna River, just south of I-83), specifically located at- 1101 South Front St., Harrisburg, PA 17104 Since the team moved to that location there is no longer a need to bring a $20 check as PennDOT doesn't charge for badges there. Required Skills: • Experience with call tracking and ticketing software • Attentive to details and ability to be resourceful (using supplied documentation) • Ability to support users with limited knowledge of computers, software, hardware, and systems • Above average communication skills and telephone manner.

Harrisburg, Pennsylvania30+ days ago

The Call Center Analyst analyzes and troubleshoots business application support problems and applies his or her understanding of computer software and hardware products and application services to resolve user problems. Role Description: • Receives telephone calls and e-mails from users having problems using business application or inquiring how to use specific aspects of the applications.

Harrisburg, Pennsylvania30+ days ago

Sets up high speed printers and impact printers. Technical Specialist TS2 A4 SC3 In Office Harrisburg, Strawberry Square; AM Shift This position is On-Site position.

New!

York, PA2 days ago

Full-time

Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives.

Harrisburg, Pennsylvania30+ days ago

This position is 100% onsite and at The Riverfront Office Center (ROC) (the main DMV building along the Susquehanna River, just south of I-83), specifically located at- 1101 South Front St., Harrisburg, PA 17104 Since the team moved to that location there is no longer a need to bring a $20 check as PennDOT doesn't charge for badges there. Required Skills: • Experience with call tracking and ticketing software • Attentive to details and ability to be resourceful (using supplied documentation) • Ability to support users with limited knowledge of computers, software, hardware, and systems • Above average communication skills and telephone manner.

Harrisburg, Pennsylvania23 days ago

This position is 100% onsite and at The Riverfront Office Center (ROC) (the main DMV building along the Susquehanna River, just south of I-83), specifically located at- 1101 South Front St., Harrisburg, PA 17104 Since the team moved to that location there is no longer a need to bring a $20 check as PennDOT doesn't charge for badges there. Required Skills: • Experience with call tracking and ticketing software • Attentive to details and ability to be resourceful (using supplied documentation) • Ability to support users with limited knowledge of computers, software, hardware, and systems • Above average communication skills and telephone manner.

Harrisburg, Pennsylvania30+ days ago

The PM Network Operational Monitoring position will provide first line network technical support to employees and business partners by calling the Enterprise Network Operation Monitoring Network Service Desk outside of regular business hours. The individual will work closely with Commonwealth staff, vendors, service providers and IT staff, but must also be able to work independently, multitask by prioritizing and managing their own workload, and able to ensure prompt service and end-user issue resolution.

Harrisburg, Pennsylvania30+ days ago

The PM Network Operational Monitoring position will provide first line network technical support to employees and business partners by calling the Enterprise Network Operation Monitoring Network Service Desk outside of regular business hours. The individual will work closely with Commonwealth staff, vendors, service providers and IT staff, but must also be able to work independently, multitask by prioritizing and managing their own workload, and able to ensure prompt service and end-user issue resolution.

Lebanon, PA30+ days ago

In addition to the essential functions listed above, the employee is expected to exercise honesty, integrity and respect with all clients and co-workers, maintain a professional appearance and demeanor, demonstrate a positive attitude, communicate effectively with co-workers and clients, work with accuracy, efficiency, and attention to detail, respect the work environment and keep it as neat and clean as possible, and exercise initiative to learn new skills and tasks and to help co-workers when possible. Determine cause of malfunction; use manufactures approved troubleshooting guides, test drive, or refer to manufactures on-line or printed service manuals as necessary.

Harrisburg, PA30+ days ago

In addition to the essential functions listed above, the employee is expected to exercise honesty, integrity and respect with all clients and co-workers, maintain a professional appearance and demeanor, demonstrate a positive attitude, communicate effectively with co-workers and clients, work with accuracy, efficiency, and attention to detail, respect the work environment and keep it as neat and clean as possible, and exercise initiative to learn new skills and tasks and to help co-workers when possible. Determine cause of malfunction; use manufactures approved troubleshooting guides, test drive, or refer to manufactures on-line or printed service manuals as necessary.

Harrisburg, Pennsylvania30+ days ago

MINIMUM EXPERIENCE AND TRAINING: One year as an Information Technology Trainee or Information Technology Technician; Or One year of information technology experience in applications development or applications maintenance, networking or desktop services, web site development or web site design, or other information technology support/administration services, and an associate's degree in any information technology field; Or Three years of information technology experience in applications development or applications maintenance, networking or desktop services, web site development or web site design, or other information technology support/administration services An employee in this job performs IT duties that includes desktop hardware support, installing software per the required job duties of a user, adding network printers, supporting virtual desktops, setting up users with the proper access, providing updates on projects, working with various bureaus/sections to test software/hardware, and other duties that are assigned by IT management.

Harrisburg, Pennsylvania30+ days ago

MINIMUM EXPERIENCE AND TRAINING: One year as an Information Technology Trainee or Information Technology Technician; Or One year of information technology experience in applications development or applications maintenance, networking or desktop services, web site development or web site design, or other information technology support/administration services, and an associate's degree in any information technology field; Or Three years of information technology experience in applications development or applications maintenance, networking or desktop services, web site development or web site design, or other information technology support/administration services An employee in this job performs IT duties that includes desktop hardware support, installing software per the required job duties of a user, adding network printers, supporting virtual desktops, setting up users with the proper access, providing updates on projects, working with various bureaus/sections to test software/hardware, and other duties that are assigned by IT management.

Harrisburg, Pennsylvania30+ days ago

MINIMUM EXPERIENCE AND TRAINING: One year as an Information Technology Trainee or Information Technology Technician; Or One year of information technology experience in applications development or applications maintenance, networking or desktop services, web site development or web site design, or other information technology support/administration services, and an associate's degree in any information technology field; Or Three years of information technology experience in applications development or applications maintenance, networking or desktop services, web site development or web site design, or other information technology support/administration services An employee in this job performs IT duties that includes desktop hardware support, installing software per the required job duties of a user, adding network printers, supporting virtual desktops, setting up users with the proper access, providing updates on projects, working with various bureaus/sections to test software/hardware, and other duties that are assigned by IT management.

Harrisburg, Pennsylvania30+ days ago

Education: 4-year college degree in Computer Information Systems or equivalent technical study Microsoft certifications preferred Requirements: Excellent verbal and written communication skills Ability to work both independently and team environment Customer service mindset Microsoft 365/Windows OS - Windows 10 & 11 Microsoft Edge support Microsoft SharePoint Online experience Microsoft Dynamics 365 Customer Service Personal Computer Desktop, Laptop, Mobile devices Network Printers Microsoft Access & PowerPoint 365 Google Chrome and Mozilla Firefox Power Shell Active Directory Windows Hello for Business Windows Server Microsoft Configuration Manager (SCCM) Networking (wired and wireless) Network Security concepts Description: Receives calls and e-mails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems. Summary: The Help Desk Analyst analyzes and troubleshoots computer support problems and applies an understanding of computer software and hardware products and services to resolve user problems.

Harrisburg, Pennsylvania30+ days ago

Education: 4-year college degree in Computer Information Systems or equivalent technical study Microsoft certifications preferred Requirements: Excellent verbal and written communication skills Ability to work both independently and team environment Customer service mindset Microsoft 365/Windows OS - Windows 10 & 11 Microsoft Edge support Microsoft SharePoint Online experience Microsoft Dynamics 365 Customer Service Personal Computer Desktop, Laptop, Mobile devices Network Printers Microsoft Access & PowerPoint 365 Google Chrome and Mozilla Firefox Power Shell Active Directory Windows Hello for Business Windows Server Microsoft Configuration Manager (SCCM) Networking (wired and wireless) Network Security concepts Description: Receives calls and e-mails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems. Summary: The Help Desk Analyst analyzes and troubleshoots computer support problems and applies an understanding of computer software and hardware products and services to resolve user problems.

Harrisburg, Pennsylvania30+ days ago

The PM Network Operational Monitoring position will provide first line network technical support to employees and business partners by calling the Enterprise Network Operation Monitoring Network Service Desk outside of regular business hours. The individual will work closely with Commonwealth staff, vendors, service providers and IT staff, but must also be able to work independently, multitask by prioritizing and managing their own workload, and able to ensure prompt service and end-user issue resolution.

Harrisburg, Pennsylvania30+ days ago

The PM Network Operational Monitoring position will provide first line network technical support to employees and business partners by calling the Enterprise Network Operation Monitoring Network Service Desk outside of regular business hours. The individual will work closely with Commonwealth staff, vendors, service providers and IT staff, but must also be able to work independently, multitask by prioritizing and managing their own workload, and able to ensure prompt service and end-user issue resolution.

Harrisburg, Pennsylvania30+ days ago

This position is 100% onsite and at The Riverfront Office Center (ROC) (the main DMV building along the Susquehanna River, just south of I-83), specifically located at- 1101 South Front St., Harrisburg, PA 17104 Since the team moved to that location there is no longer a need to bring a $20 check as PennDOT doesn't charge for badges there. Required Skills: • Experience with call tracking and ticketing software • Attentive to details and ability to be resourceful (using supplied documentation) • Ability to support users with limited knowledge of computers, software, hardware, and systems • Above average communication skills and telephone manner.

Harrisburg, Pennsylvania30+ days ago

This role has various tasks, including troubleshooting of the Windows and Mac operating systems, COTS applications as well as numerous in-house developed applications, VPN connectivity issues, VDI connectivity issues, software removal and installation, hardware replacements and distributions, printer setups, basic networking issues, imaging desktops/laptops, and working with vendors to coordinate onsite repairs. Thorough knowledge and use of ServiceNow or understanding of asset management system 2. Expert knowledge and use of Windows OS and O365 Office products 3. Excellent customer service awareness and communication skills 4. Excellent troubleshooting and problem-solving skills 5.

Harrisburg, Pennsylvania30+ days ago

This role has various tasks, including troubleshooting of the Windows and Mac operating systems, COTS applications as well as numerous in-house developed applications, VPN connectivity issues, VDI connectivity issues, software removal and installation, hardware replacements and distributions, printer setups, basic networking issues, imaging desktops/laptops, and working with vendors to coordinate onsite repairs. Thorough knowledge and use of ServiceNow or understanding of asset management system 2. Expert knowledge and use of Windows OS and O365 Office products 3. Excellent customer service awareness and communication skills 4. Excellent troubleshooting and problem-solving skills 5.

Harrisburg, Pennsylvania21 days ago

Harrisburg, Pennsylvania30+ days ago

Required Skills: • Experience with call tracking and ticketing software • Attentive to details and ability to be resourceful (using supplied documentation) • Ability to support users with limited knowledge of computers, software, hardware, and systems • Above average communication skills and telephone manner. Job Tittle:It Support Specalist Location: Harrisburg,PA Onsite The Help Desk Analyst performs the skills listed below- • Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone.

Harrisburg, Pennsylvania30+ days ago

This position is 100% onsite and at The Riverfront Office Center (ROC) (the main DMV building along the Susquehanna River, just south of I-83), specifically located at- 1101 South Front St., Harrisburg, PA 17104 Since the team moved to that location there is no longer a need to bring a $20 check as PennDOT doesn't charge for badges there. Required Skills: • Experience with call tracking and ticketing software • Attentive to details and ability to be resourceful (using supplied documentation) • Ability to support users with limited knowledge of computers, software, hardware, and systems • Above average communication skills and telephone manner.

Harrisburg, Pennsylvania30+ days ago

The Call Center Analyst analyzes and troubleshoots business application support problems and applies his or her understanding of computer software and hardware products and application services to resolve user problems. Role Description: • Receives telephone calls and e-mails from users having problems using business application or inquiring how to use specific aspects of the applications.

Harrisburg, Pennsylvania30+ days ago

This position is 100% onsite and at The Riverfront Office Center (ROC) (the main DMV building along the Susquehanna River, just south of I-83), specifically located at- 1101 South Front St., Harrisburg, PA 17104 Since the team moved to that location there is no longer a need to bring a $20 check as PennDOT doesn't charge for badges there. Required Skills: • Experience with call tracking and ticketing software • Attentive to details and ability to be resourceful (using supplied documentation) • Ability to support users with limited knowledge of computers, software, hardware, and systems • Above average communication skills and telephone manner.

Harrisburg, Pennsylvania30+ days ago

The Call Center Analyst analyzes and troubleshoots business application support problems and applies his or her understanding of computer software and hardware products and application services to resolve user problems. Role Description: • Receives telephone calls and e-mails from users having problems using business application or inquiring how to use specific aspects of the applications.

Harrisburg, Pennsylvania30+ days ago

The Call Center Analyst analyzes and troubleshoots business application support problems and applies his or her understanding of computer software and hardware products and application services to resolve user problems. Role Description: • Receives telephone calls and e-mails from users having problems using business application or inquiring how to use specific aspects of the applications.

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About Help Desk Technician Jobs in Harrisburg, PA

Harrisburg Help Desk Technician Jobs Overview

There's nothing worse than a computer issue that brings your work to a halt. And nothing better than knowing that when you dial your company's helpline, that voice on the other end can resolve the problem. Help desk technician jobs are essential to keeping businesses running. They may be employed by companies in-house to help their customers and employees with computer issues. Outside firms can be hired to provide help desk services as well.

The Bureau of Labor Statistics (BLS) estimates that help desk technician jobs, also called computer support specialist jobs, will see an 8% growth over the next 10 years. In particular, the healthcare industry is expected to need more help desk technicians as IT use increases and becomes more complex in healthcare settings.

In addition to assisting computer users, help desk technicians may also have maintenance responsibilities including file back-ups, and they may be involved in training programs for users. Being a help desk technician is ideal for someone with computer skills who likes working with people.

You can expand your search for computer jobs by checking out these similar positions:

About Working in Harrisburg, Pennsylvania

The historic city of Harrisburg has been Pennsylvania's state capital since 1812. Magnificently situated on the Susquehanna River and set against the Blue Ridge mountains, Harrisburg offers a combination of urban sophistication with natural beauty and small-town charm. The city is one of the best places to live in Pennsylvania because of its affordable housing market, strong economy, and high quality of life. It's no surprise that people come here looking for Harrisburg jobs.

Having played a significant role in the American Civil War and the Industrial revolution, you'll find plenty of historical attractions in Harrisburg. Visit the neoclassical Pennsylvania State Capitol building, the National Civil War Museum, or the Fort Hunter Mansion to learn about the city's rich history. Take a trip to the State Museum of Pennsylvania to see some of the state's most fascinating discoveries in paleontology and archaeology, including the restored 12,000-year-old mastodon skeleton unearthed in the nearby Marshalls Creek.

You'll find lots to do in and around Harrisburg if you love the outdoors. The Pride of the Susquehanna Riverboat Cruise is one of the only paddle-wheel riverboats still in operation in the U.S. and offers incredible views of the city. Within easy driving distance of Harrisburg, you can also visit the Gettysburg National Military Park, Hershey Park, and Amish Country.

Furthermore, the overall cost of living in Harrisburg is significantly lower than the U.S. average. You can also find plenty of job opportunities in nearby Allentown, York, and Lancaster.

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How Much Do Help Desk Technician Jobs Pay in Harrisburg, Pennsylvania?

Got money on your mind? You should! Make sure you’re getting paid what you’re worth. Our Salary Tools can help you understand what you can expect to make in help desk technician jobs in Harrisburg, Pennsylvania, as well as the skills that can boost your value and what the next steps in your career might be. Right now, the median help desk technician pay in Harrisburg is $45,633 per year, which is 3% higher than the national average.

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Are you prepared for a career in help desk technician? If so, set up your profile on Monster for free and begin clicking on those help desk technician jobs. When you sign up with us, you’ll receive custom job alerts and expert advice on how to negotiate your salary in Harrisburg, how to nail your job interview, and more.