Pittsburgh Help Desk Technician Jobs Overview
There's nothing worse than a computer issue that brings your work to a halt. And nothing better than knowing that when you dial your company's helpline, that voice on the other end can resolve the problem. Help desk technician jobs are essential to keeping businesses running. They may be employed by companies in-house to help their customers and employees with computer issues. Outside firms can be hired to provide help desk services as well.
The Bureau of Labor Statistics (BLS) estimates that help desk technician jobs, also called computer support specialist jobs, will see an 8% growth over the next 10 years. In particular, the healthcare industry is expected to need more help desk technicians as IT use increases and becomes more complex in healthcare settings.
In addition to assisting computer users, help desk technicians may also have maintenance responsibilities including file back-ups, and they may be involved in training programs for users. Being a help desk technician is ideal for someone with computer skills who likes working with people.
You can expand your search for computer jobs by checking out these similar positions:
About Working in Pittsburgh, Pennsylvania
You might know that the Steelers play in Pittsburgh—during the late 1800s and early 1900s, the "City of Steel" was the home of Carnegie Steel Co., which later became United States Steel Corp. But, did you know that Pittsburgh is also called the "City of Bridges?" It has a total of 446 bridges, which are popular with walkers, bikers, tourists, and even social media influencers. In Pittsburgh's vibrant downtown, you can catch a touring Broadway show or browse an art gallery in the Cultural District. If you want diverse dining options, head to Market Square, where you'll find everything from brick oven pizza to gourmet grilled cheese to fresh oysters. Still not convinced that you should apply to Pittsburgh jobs? WalletHub even ranked Pittsburgh among the top 20 best large cities to live in the U.S.
What makes Pittsburgh's job market so unique? It's home to many large corporations but also fosters a start-up environment with lots of small, emerging industries and companies. And if you can't find that perfect-fit job in Pittsburgh, you can also look in Altoona, State College, and Harrisburg.
Update Your Pittsburgh Help Desk Technician Resume
Does your resume present you as the ideal person to hire for a help desk technician job? Monster has a sample help desk resume for you to look at, along with some general resume writing tips. Add a cover letter to your application package to let employers know that your skills are what they're looking for. We have sample cover letters and cover letter writing tips to help.
How Much Do Help Desk Technician Jobs Pay in Pittsburgh, Pennsylvania?
Got money on your mind? You should! Make sure you’re getting paid what you’re worth. Our Salary Tools can help you understand what you can expect to make in help desk technician jobs in Pittsburgh, Pennsylvania, as well as the skills that can boost your value and what the next steps in your career might be. Right now, the median help desk technician pay in Pittsburgh is $41,151 per year, which is 5% lower than the national average.
Find Your Next Pittsburgh Help Desk Technician Job. Monster Can Help Get You Started
Are you prepared for a career in help desk technician? If so, set up your profile on Monster for free and begin clicking on those help desk technician jobs. When you sign up with us, you’ll receive custom job alerts and expert advice on how to negotiate your salary in Pittsburgh, how to nail your job interview, and more.