Under the direction of the Factory Service Center Branch Manager, the Repair Technicians will be responsible for diagnosing and performing quality repair and servicing the Milwaukee Tool product line in accordance with prescribed procedures to ensure proper functioning, safety and reliability, deliver a high level of customer support and satisfaction, and drive operational efficiency in the Factory Service Center. Maintain proficiency on the current line of products through training to drive productivity and high-level quality of repair while engaging in training on new products to expand capabilities and enhance technical skills.