Store Manager Safelite Group, Inc.Store ManagerFranklin, MAOversee the daily operations of the store, including: open and closing procedures, work order management, performing the CICO (Check-In, Check-Out) procedures, providing high levels of customer service, staffing and scheduling and/or making necessary modifications, inventory management and proper cash handling. Drive team performance to ensure key performance indicators (KPI's) and company goals are met or exceeded, including but not limited to: Net Promoter Score, Time to Serve, job completion, customer conversion and quality metrics, as well as compliance with federal, state and local regulations.
Service Center Manager Valvoline Instant Oil ChangeService Center ManagerSouthborough, MassachusettsThe overall operation of a service center: hiring, training, discipline of employees, customer service, maintaining store inventories/housekeeping, achieving profit plan, ensuring Environmental, Health & Safety (EH&S) compliance and other policies and procedures are met. Perform and train others on automotive preventive maintenance such as changing oil, checking and refilling other vehicle fluids, replacing filters, and inspecting and replacing lights and wipers.
Part Time Floor Leader - Newbury Street Lush Handmade Cosmetics LtdPart Time Floor Leader - Newbury StreetBoston, MABuilding the Brand: Educate customers on Lush brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement, hosting store parties, and other traffic-driving initiatives. Operational Excellence: Cash Handling and Store Opening/Closing: Manage cash handling, including customer transactions, opening/closing the register, reconciling cash drawers, preparing nightly deposits, and securing the store at the end of each day.
Customer Service Representative Laz Parking LtdCustomer Service RepresentativeLowell, MAOversee general maintenance of the garage - sweeping, wiping down surfaces and equipment, emptying trash, picking up trash, changing light bulbs, etc. Greet customer by name, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base.
Customer Service Team Member - Full-time The Michaels Companies IncCustomer Service Team Member - Full-timeDanvers, MA$16–$18.80 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members.
Senior Customer Operations Enablement Manager Repligen CorporationSenior Customer Operations Enablement ManagerWaltham, MA$95,000–$150,000 / yearSenior Customer Operations Enablement Manager owns the design, delivery, and continuous improvement of global training and capability-development programs for Customer Service, serving as Repligen's subject matter expert for Order-to-Cash enablement. Design and deliver scalable learning solutions covering Order-to-Cash processes and systems, product and application knowledge, customer communication and escalation handling, and compliance and regulatory requirements, using a mix of digital, instructor-led, and on-the-job delivery methods.
Store Supervisor - Gloucester, MA TD BankStore Supervisor - Gloucester, MAGloucester, MassachusettsConnects with our Customers/Prospects, provides financial advice, and deepens relationships through lead management activities to include the creation & management of Self-Generated Leads, the management of received Partner/Retail to Retail Referral Leads or Campaign Leads, Customer outreach (Outbound Calls, Relay SMS), setting and/or hosting appointments, and Lead prioritization. Coaches to ensure Customer issues are handled appropriately through Customer problem resolution guidelines and personally participates in the negotiation and resolution where necessary; empowers colleagues to act as a point of escalation for Customer concerns, and takes personal ownership when concerns cannot be managed at junior levels.
Assistant Manager Dunkin' Brands Group IncAssistant ManagerRevere, MA$18–$19 / hourFranchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. Northern Management Group is currently hiring ASSISTANT MANAGERS to join our growing management team.
Barista - Sign On Bonus! NexDineBarista - Sign On Bonus!Westborough, MAJob Summary: The Barista is responsible for assisting customers during the check-out process managing cash and credit payments as well as educating customers while selling and grinding coffee and preparing and serving a variety of items. Who We Are: NEXDINE Hospitality's family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwide.
In-station and On-platform Customer Service Associates Keolis Commuter ServicesIn-station and On-platform Customer Service AssociatesBoston, MA$27.80 / hourPart timeAs a fully on‑site member of the Keolis MBTA Commuter Rail team, you’ll be on your feet in stations and on platforms, giving real‑time travel information, directing crowds, supporting during delays and special events, and keeping passengers moving safely in all types of weather. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job, and Keolis retains the right to change or assign other duties to this position.
Assistant Restaurant Leader Raising Cane'sAssistant Restaurant LeaderDanvers, MAFull timeIt also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job. The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers.
Seasonal Holiday Retail Assistant Manager- Natick Mall - Elevator Express Cherry Hill Programs IncSeasonal Holiday Retail Assistant Manager- Natick Mall - Elevator ExpressNatick, MAYou'll support daily photo operations, help motivate and develop the seasonal team, drive sales and service excellence, and ensure every family enjoys a memorable Santa visit, exceptional photo experience, and outstanding guest service from start to finish. Why You'll Love Working with Us: Build valuable leadership experience developing skills in team leadership, staffing and scheduling, coaching, sales performance, problem-solving, and delivering exceptional guest experiences.
Sales Supervisor - Karl Lagerfeld Paris Full-Time G-III Apparel Group LtdSales Supervisor - Karl Lagerfeld Paris Full-TimeWrentham, MAThey motivate the store team and provide a model of customer service excellence, while gaining the knowledge and skills required to effectively supervise the store. G-III Retail Groups family of retail stores includes: DKNY, Donna Karan, Karl Lagerfeld Paris, G.H.
Seasonal Holiday Retail Manager - Kingston Collection Cherry Hill Programs IncSeasonal Holiday Retail Manager - Kingston CollectionKingston, MAWhy You'll Love Working with Us: Build valuable leadership experience developing skills in team leadership, staffing and scheduling, coaching, sales performance, problem-solving, and delivering exceptional guest experiences. In partnership with retail locations, tourist attractions, and destinations across North America, Cherry Hill Programs contributes millions of holiday and souvenir experiences for children and families, year after year.
Banker Trainee Middlesex Savings BankBanker TraineeSherborn, Massachusetts$36,010–$46,219 / yearFull timeActual compensation paid may fluctuate higher or lower than the posted range and the range may be modified in the future due to several factors including, but not limited to, relevant experience, certifications, and qualifications, internal equity, adjustments to the requirements and responsibilities of the job, business needs, and economic and market data. During the training period, trainees will promote strong customer relationships as follows: conduct a wide array of customer transactions, assist customers with questions and problem resolution, and recommend products and services as appropriate.
Part Time (30 Hours) Associate Banker, Mattapan Branch, Mattapan, MA JPMorgan Chase Bank, N.A.Part Time (30 Hours) Associate Banker, Mattapan Branch, Mattapan, MAMattapan, MAPart timeCreate a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings. Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
Part Time (30 Hours) Associate Banker, Billerica Branch, Billerica, MA JPMorgan Chase Bank, N.A.Part Time (30 Hours) Associate Banker, Billerica Branch, Billerica, MABillerica, MAPart timeCreate a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings. Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
Part Time (30 Hours) Associate Banker, North Andover Branch, North Andover, MA JPMorgan Chase Bank, N.A.Part Time (30 Hours) Associate Banker, North Andover Branch, North Andover, MANorth Andover, MAPart timeCreate a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings. Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
Customer Service Representative Dependable CleanersCustomer Service RepresentativeWatertown, MA$17–$19 / hourThe ideal candidates will have experience in cash handling, in-person customer service, and possess excellent communication skills. CSRs will welcome customers, handle transactions accurately, and ensure customers feel valued and cared for.
Snack Bar Attendant HMSHost CorpSnack Bar AttendantBoston, MAEssential Functions: Greets customers and takes food order; provides information about menus; looks for opportunity to "up-sell" products Operates cash register and receives payment from customer in cash or credit card, accurately counts and provides change to customers as required, and follows all HMSHost customer service and cash handling policies and procedures Cleans and stocks work area Assists in locating, reconciling, and verifying the accuracy of transactions and operate equipment with peripheral electronic data processing. Transfers supplies and equipment between storage and work areas by hand or cart Assists with a variety of kitchen-related functions as needed Receives inventory, moves and lifts food and beverage products and supplies; maintain a solid knowledge of product and services available in unit Ensures proper food handling procedures are followed including wrapping, labeling, dating, stocking, storing, rotating and checking temperature of products Cleans and sanitizes workstation and equipment.