Assistant Contact Center Manager Stanford Health CareAssistant Contact Center ManagerNewark, New JerseyThis position plans, organizes, manages and coordinates clinics and non-clinic appointment scheduling and non-clinical services at Stanford Health Care (SHC), SHC Tri-Valley and/or Stanford Medicine Partners (SMP). Acts as a resource for direct reports, conducts regular performance evaluations with key contact center metrics and department specific metrics, provides feedback, fosters professional growth (i.e. career ladder) and develops contact center agents.
Manager, Vendor & Workforce Management (Utility Contact Center) Liberty Utilities (Canada) Corp.Manager, Vendor & Workforce Management (Utility Contact Center)Merrick, NYOur rapid growth has led both our regulated utility services and renewable energy business groups into different geographies and commodities, but our purpose remains unchanged - Sustaining Energy and Water for Life. And, our growing portfolio of clean, renewable wind, solar, hydro and thermal power generation facilities represent over 3 GW of renewable generation capacity in operation and under construction.
Senior Backend Platform Developer, Contact Center Systems Navan IncSenior Backend Platform Developer, Contact Center SystemsNew York, NY$118,800–$264,000 / yearThe work includes legacy platform migration, improved reliability and observability, AI-enabled automation, and new services that make our customer and agent experiences faster, smarter, and easier to operate. This is a software engineering role first: where you will design APIs, serverless services, data flows, observability tooling, and AI-enabled workflows that support our customer and agent experience.
Contact Center Engineer - Amazon Connect Timebox ProContact Center Engineer - Amazon ConnectParsippany, New Jersey$90,000–$120,000 / yearRole Overview As a Contact Center Engineer, you will play a pivotal role in designing and implementing next-gen contact center experiences leveraging Amazon Connect and the broader AWS ecosystem. You will work closely with customer support, IT, and engineering teams to deliver seamless, AI-powered guest interactions that enhance satisfaction and streamline support operations.
Assistant to the Director, Center for Psychological Services Fairleigh Dickinson UniversityAssistant to the Director, Center for Psychological ServicesTeaneck, NJThe major responsibilities for this position include providing administrative assistance to the Director in supporting the Center in the growth and development of various programs and initiatives; oversight of all confidential personnel and client matters; communication with patients, staff, students, and faculty to ensure compliance with all Center, School, College, and University policies and procedures, as well as New Jersey State laws/regulations related to mental health services; researching information and serving as a representative to other areas of the university and community-based courts, social services, mental health, medical, and educational agencies; facilitation of all HR processes; review of all daily bank deposits; generation of daily and monthly financial reports on revenues collected and balances due; and production of financial reports on operation item line balances and overall expenditures for Center as well as grant budgets; and generation of monthly reports on the volume of client visits, staff and clinician activities and serving as liaison to other schools and departments at the University for non-clinical matters. A minimum of 1 - 3 years administrative work experience required, preferably in a multi-faceted, fast-paced, confidential clinical work environment including office management responsibilities; accurate budget maintenance and monitoring and the ability to generate reports and interpret data; interfacing with multiple internal and external organizational units, multi-tasking, and dealing with difficult people.
Finish Line Macy''''s Store Management - Stamford Town Center, Stamford, CT JD Sports Fashion PlcFinish Line Macy''''s Store Management - Stamford Town Center, Stamford, CTStamford, CT$17.44–$17.94 / hourJob Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
Finish Line Macy''''s Store Management - Cross County Shopping Center, Yonkers, NY JD Sports Fashion PlcFinish Line Macy''''s Store Management - Cross County Shopping Center, Yonkers, NYYonkers, NY$17.50–$18 / hourJob Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
Test Center Administrator (Ft) PrometricTest Center Administrator (Ft)Clark, NJRESPONSIBILITIES: Maintain and apply expert knowledge of test center policies, practices and proceduresGreet examinees and verify identificationPerform required security checks including the use of wandsContinuously monitor candidates as they complete examsReport and/or resolve candidate issues with urgencyMaintain secure environment and materials in the test center at all timesEnsure every candidate receives a fair and comfortable testing experienceReport any occurrences outside company guidelinesAbility to be flexible with scheduling based on Prometric days of operationsRepresent Prometric's vision, mission and valuesSafeguard the test center from misconductIf applicable, digitally scan and record candidate fingerprint identification. Must be able to bend, stoop, and lift up to 40 poundsAbility to remain in a stationary position for extended periods of time while administering examsAbility to physically move through test room every 8-10 minutes and escort candidates to and from testing roomVisual requirements include the ability to adjust or focus computer screens and view testing room through camera monitors while proctoring the examAbility to maintain computers in the lab and office setting, by physically maneuvering in tight spaces, while maintaining safety protocols.
Telephony Analyst - Ccaas (Contact Center As A Service) Stanford Health CareTelephony Analyst - Ccaas (Contact Center As A Service)Newark, NJ$55.85–$74 / hourThis role will be pivotal in optimizing our contact center technologies, directly benefitting operations, and enhancing patient & customer experience while ensuring seamless integration across various communication channels. Lead small to medium complexity software upgrade initiatives or enhancements to workflows including the design, build, and test phases.
Finish Line Macy''''s Store Management - Palisades Center, West Nyack, NY JD Sports Fashion PlcFinish Line Macy''''s Store Management - Palisades Center, West Nyack, NYWest Nyack, NY$16.50–$17 / hourJob Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
Finish Line Macy''''s Store Management - Bay Plaza Shopping Center, Bronx, NY JD Sports Fashion PlcFinish Line Macy''''s Store Management - Bay Plaza Shopping Center, Bronx, NYBronx, NY$17.50–$18 / hourJob Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
Telephony Analyst - CCaaS (Contact Center as a Service) Stanford Health CareTelephony Analyst - CCaaS (Contact Center as a Service)Newark, New JerseyThis role will be pivotal in optimizing our contact center technologies, directly benefitting operations, and enhancing patient & customer experience while ensuring seamless integration across various communication channels. Lead small to medium complexity software upgrade initiatives or enhancements to workflows including the design, build, and test phases.
Legal Executive Assistant (Practice Group Center - Corporate & Tax) Fried Frank Business Services OpportunitiesLegal Executive Assistant (Practice Group Center - Corporate & Tax)New York, NY$55,000–$85,000 / yearKnowledge of relevant Firm software programs (i.e., Microsoft Office suite, Emburse (Chrome River), Intapp, Webex, Zoom, LoopUp, InterAction, 3E, Litera Compare, Tungsten Power PDF), with the ability to learn new software and operating systems. Our inclusive talent strategy is a core part of our broader talent management efforts and we remain steadfast in fostering a workplace where everyone has the opportunity to grow, thrive, and become their best professional and personal selves.
Finish Line Macy''''s Store Management - Kings Plaza Shopping Center, Brooklyn, NY JD Sports Fashion PlcFinish Line Macy''''s Store Management - Kings Plaza Shopping Center, Brooklyn, NYBrooklyn, NY$17.50–$18 / hourJob Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
Finish Line Macy''''s Store Management - Woodbridge Center, Woodbridge, NJ JD Sports Fashion PlcFinish Line Macy''''s Store Management - Woodbridge Center, Woodbridge, NJWoodbridge, NJ$16.42–$16.92 / hourJob Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
Bilingual Spanish/English Contact Center Agent Pearl Interactive Network LLCBilingual Spanish/English Contact Center AgentNYPearl Interactive Network is seeking Seasonal Bilingual Spanish/English Contact Center Agents (CCAs) to Join Our Talent Community in preparation for future disaster relief efforts. Physical Requirements: While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear.
Command Center Solutions and Services - Southeast Program Manager Motorola Solutions IncCommand Center Solutions and Services - Southeast Program ManagerNew York, NYRemote$120,000–$140,000 / yearThe projects contained in the Command Center portfolio include large Statewide, Regional, and major Municipal Public Safety Applications (CAD, Mobile, Records Management, Crime Analysis, and Jail), Emergency Call Handling/Next Gen 911 solutions, Asset Management Solutions, and other applications used in the Command Center. Master Project Plan: Develop and implement a comprehensive Master Project Plan using automated project management tools, defining the project charter, scope, and integrated change control processes.
Plasma Center - EMT-B 3387 BioLife Plasma ServicesPlasma Center - EMT-BNewark, New JerseyThe actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. Currently licensed or certified in the state where responsibilities will be assigned: Emergency Medical Technician -Basic (EMT-B), Advanced (EMT-A), Intermediate (EMT-I), and Paramedic (EMT-P), Licensed Practical Nurse / Licensed Vocational Nurse (LPN/LVN), and Registered Nurse (RN).
Data Center Technician 1 DataBank Holdings Ltd.Data Center Technician 1Piscataway, NJDataBank Holdings Ltd. is a leading provider of enterprise-class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications, and infrastructure. Capture time invested on tasks and tickets/cases (customer installs, site expansions, outages, remote hands, etc) including capturing Cap Labor on timesheet and ensuring timesheets are completed and submitted on time.
Global Security Operations Center (GSOC) Supervisor Allied UniversalGlobal Security Operations Center (GSOC) SupervisorNew York, New YorkThe Global Security Operations Center (GSOC) Supervisor maintains full accountability for the GSOC and its personnel, systems, and procedures to ensure effective and timely response to alarms, calls of distress, incidents, and other activities. Receive and respond to emergency and non-emergency calls from employees, outside vendors, law enforcement, and the security field force via telephone, automated alarm monitoring, radio systems, Skype, and other systems.