Manages the intake process for new requests and is responsible for coordinating the multi-year Salesforce product roadmap, prioritizing the product backlog with alignment and buy[1]in from the CRM Product Group Steering Committee, and ensuring delivery of high-quality, value-driven solutions that support the companys strategic goals. Provide leadership and direction to Functional Project Team Members like QA, Solutioning, and Scrum Masters; responsible for program and project execution, ensuring plans, milestones, risks, dependencies, scope, and stakeholder communications remain aligned to product priorities and roadmap outcomes.