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Travels between customer healthcare facilities to proactively monitor, collect, and exchange waste containers for various Stericycle programs and services, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substance and Document Shredding. • Two or more years of industry-related experience in a customer service capacity preferred, or the equivalent in related work experience, demonstrating strong communication skills and tact in providing superior customer service in a variety of settings and situations.

21.30 an Hour About Us: Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one’s identity. Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way. Position Purpose: Under management’s direction, the Hospital Services Lead travels between customer healthcare facilities providing on-site proactive collection and exchange waste containers for various Stericycle programs. This includes, but is not limited to: Sharps Management Services, Pharmaceutical Waste, Controlled Substances, Document Management. Key Job Activities: • Travels between customer healthcare facilities to proactively monitor, collect, and exchange waste containers for various Stericycle programs and services, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substance and Document Shredding. Installs product, resurvey accounts and assists Supervisor in asset/inventory management. • In absence of Service Supervisor, is the lead in charge of Hospital Services Technicians. Trains, coaches and provides guidance to them. • Acts as primary on-site contact for the customer. Interacts professionally with onsite customer staff to ensure service expectations are met or exceeded. May travel to customers in assigned area to proactively resolve customer service questions and issues. • Interacts professionally with onsite customer staff to ensure service expectations are met or exceeded. May travel to customers in assigned area to proactively resolve customer service questions and issues. • Maintains a rigid collection and service schedule. May assist with installs as required. • Communicates duty status on a defined scheduled. • Perform other duties and responsibilities, as assigned. • Fills in for other Team Members who are on vacation, sick, on leave, etc. • Position requires extensive lifting, walking, bending, and pushing. Must be able to lift up to 55 pounds and push and/or pull carts weighing as much as 500 pounds. Education: Preferred Education: in High School or Equivalent Experience (North America & LATAM): • Education equivalent to graduation from high school, or GED. • Two or more years of industry-related experience in a customer service capacity preferred, or the equivalent in related work experience, demonstrating strong communication skills and tact in providing superior customer service in a variety of settings and situations. • May require mandatory immunizations and credentials based on customer requirements. • Must possess a valid driver’s license. Must possess reliable transportation to travel between customer facilities. • Must reside within reasonable commuting distance of the primary customer base, based on business needs. • Demonstrates ability to work independently and with little supervision. • Demonstrates knowledge of computer software applications including spreadsheets and application-based programs to track daily KPIs. Benefits: Stericycle currently offers its employees the option to participate in a full range of benefits, including a health care program that includes medical, dental, vision, and prescription coverage, healthcare, and dependent care flexible spending accounts, life and accidental death and dismemberment insurance, an employee assistance program, tuition reimbursement, paid vacation and sick time, a 401(k) plan, and an employee stock purchase plan. Participation in some programs requires that employees be regularly scheduled to work a minimum number of hours and/or to have fulfilled a waiting period after they begin employment with Stericycle. Our Promise: Stericycle is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. _Disclaimer:_ The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job. This document does not create an employment contract, implied or otherwise, and it does not constitute any right or guarantee of employment condition. This position is open to people with disabilities. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources and risks prevention policies and local laws. To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.

Hospital Services Lead Technician

Waste Management

Interacts professionally with the nursing staff and nurse managers to determine specific educational needs and to coordinate educational programs to meet those needs. If so, performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors; follows the five medication rights andreduces the potential for medication errors.

HOUR

Fresno Surgical Hospital is an extraordinary hospital created entirely to deliver excellence and quality in surgical care to each patient. Our unique facility and staff provide a hospitality- inspired, healing environment unlike anything experienced in a traditional hospital. Our commitment to innovation, shared values, and excellence can be reflected in exceptional satisfaction scores from patients, physicians, and staff.Required Skills:Knowledge of adult learning methods.Ability to maintain collaborative working relationships to ensure a positive and productive work environment.Strong communication and integration skills.Ability to train and effectively communicate with customers, including listening, asking relevant questions, giving appropriate guidance, and providing feedback.Ability to make learning fun. Ability to plan and prioritize work with frequent interruptions.Ability to provide exceptional customer service.Ability to set up clinical education classes with goals and objectives.Able to adapt in response to new information, shifting priorities, changing conditions, or unexpected obstacles.Willingness and understanding of completing time-critical projects/tasks.Ability to work independently with only general direction and minimal supervision.Uses skills and abilities to complete complex tasks, including deciding which processes to use.Conceptual skills: understanding how decisions impact projects, other modules, and third-party systems.Effective verbal and written communication skills.Strong knowledge of hospital clinical policies and procedures.Ability to identify workflows affecting patient care.5 years of OR experience is requiredJob Description:<ul><li>Conducts a needs assessment of each department annually.</li><li>Develops and directs orientation programs, in-services, and continuing education of nursing and ancillary staff of the clinical areas</li><li>Conducts classes and/or provides individual instruction.</li><li>Develops objectives for each in-service and evaluates presentation and teaching material through staff input and suggestions.</li><li>Interacts professionally with the nursing staff and nurse managers to determine specific educational needs and to coordinate educational programs to meet those needs.</li><li>Develops and reviews instructional materials; set up and demonstrate patient care equipment.</li><li>Interacts professionally with vendor/manufacturer sales representatives; coordinates equipment demonstrations in collaboration with Materials Management/Director of Surgical Services.</li><li>Assigns in-service topics to staff members to develop and teach.</li><li>Implement and supervise nurse preceptor program; supervises all students and new graduates in the clinical areas in coordination with Clinical Managers/Leads.</li><li>Conducts clinical rounds on a regular basis; enhance open communication with clinical departments.</li><li>Assists with the coordination of performance improvement and continuous quality improvement activities.</li><li>Works with CNO to develop a budget for educational programs; ability to write grant proposals and manage the grant requirements.</li><li>Assists with organization-wide education projects.</li><li>Documents staff attendance at in-services; ensures educational requirements, organization requirements, and standards are met on an annual basis by all staff members.</li><li>Evaluates and documents staff performance of clinical skills.</li><li>Assists nurse managers with the planning and implementation of staff development programs.</li><li>Incorporates principles of adult learning in the planning, implementation, and evaluation of education programs.</li><li>Serves as a resource person, consultant to nursing and medical staff, students, and ancillary staff members.</li><li>May perform clinical duties if needed. If so, performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors; follows the five medication rights andreduces the potential for medication errors.</li><li>Studies current trends, new technology/development, teaching methodologies through professional journals, seminars/conferences, professional associations, etc.</li><li>Performs administrative duties as needed; management reports; maintains in-service, orientation records; plans a monthly calendar for education activities; orders supplies and equipment, etc.</li><li>Maintains regulatory requirements, including all state, federal, and Joint Commission regulations.</li><li>Work with leadership to implement and monitor standard processes for clinical departments.</li><li>Provide department education of Joint Commission and other regulatory standards.</li><li>Develops/coordinates education plans related to initial and ongoing competency validation.</li><li>Identifies and evaluates instructional materials in all types of media and formats.</li><li>Provides educational opportunities that benefit nurses at all stages of their career development.</li><li>Develops evidence-based educational materials.</li><li>Supports the integration of research into practice.</li><li>Treats patients and families with respect and dignity; ensures patient confidentiality. Manages a fair workload, prioritizes tasks appropriately, develops good work procedures, and manages time well.</li><li>Is attentive to detail and accuracy and committed to excellence.</li><li>Able to work side by side a staff member caring for patients and provide support to new staff.</li><li>Participates in committees, task forces, and projects within the hospital.</li><li>Demonstrates an ability to be flexible, organized, and function under stressful situations.</li><li>Communicates the mission, ethics, and goals of the facility, as well as the focus statement of the department.</li><li>Actively participates in the department's performance improvement activities.</li><li>Other duties as assigned.</li></ul>Required Licenses/Certifications:Current California Registered Nurse LicenseACLS Certificate requiredBLS Certificate requiredEducation:Bachelor's Degree in Nursing from a four-year college or university. MSN or Master's Degree in related field and/or graduation from an advanced practice nursing program preferred. Two or more years of clinical/education experience preferred.Benefits:<ul><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:10pt">Comprehensive Benefit Package-Medical, Dental, Vision, Life, Voluntary Life, Flexible Spending Accounts, and 401 K.</li></ul>Salary range: $53.00 - $65.00 (Depending on Experience)Hours: 8-hour shifts

Strength in Numbers 

United Surgical Partners International (USPI) and Tenet have combined forces to create the nation’s largest ambulatory surgery provider. Our combined network of exceptional surgical and imaging facilities includes approximately 20 imaging centers, and over 265 short-stay surgical facilities. Together, our partnerships include 50 health systems and more than 4,000 physicians. Nationwide Experience 

Our partners deliver high quality ambulatory solutions in safe, efficient and caring USPI facilities in communities of every size across 29 states. Our physician partners are focused on providing quality patient care, in part because they are invested in their USPI facility. We provide the infrastructure and support they need to perform their best. This is one of the advantages of partnering with USPI. Quality Patient Services 

We share a vision with our physician and health system partners. Our goal is to provide the quality of healthcare services we would insist upon for our own families. Since our founding in 1998, this goal has helped us grow exponentially. Today, our strategic joint venture with Tenet establishes USPI as one of the nation's leading providers of ambulatory solutions. Operating Excellence 

Our size and experience in developing and operating ambulatory facilities and strategic vision allow our facilities to achieve both high patient satisfaction and solid financial results. Moreover, because we engage physicians in the governance and growth of the facility, we also achieve excellent clinical outcomes.

United Surgical Partners International

FSH-Hospital Educator

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Hospital Services Lead TechnicianWM

FSH-Hospital EducatorUnited Surgical Partners International

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