UNKNOWN

FEED

Job Duties: Duties will include identifying external and internal customer needs, ensuring the customer is satisfied, striving to retain the customer’s business, and work with the corresponding brand inside sales representative. The primary responsibility of a Customer Service representative for Hospitality Sales is to input orders from existing accounts, assist with usage calls, and maintain a superior customer relationship with existing customers.

Summary: The primary responsibility of a Customer Service representative for Hospitality Sales is to input orders from existing accounts, assist with usage calls, and maintain a superior customer relationship with existing customers.Schedule is Monday - Friday 8:30am to 5:00pmJob Duties: Duties will include identifying external and internal customer needs, ensuring the customer is satisfied, striving to retain the customer’s business, and work with the corresponding brand inside sales representative.Essential Job Functions The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.<ul><li>Provide quality customer service</li><li>Receive incoming existing customer calls</li></ul><ul><li>Input orders from existing customers</li><li>Work with established customers to identify other product offerings including generic, chain generic, custom, event, and co-branding areas</li><li>Resolve with customer complaints</li><li>Assist inside sales representative with usage calls, preparations of sales materials (sample pack, flyers, postcards, etc.), and other items as needed</li><li>Assist with tracking of appropriate chain reports as outlined by supervisor</li><li>Safely perform physical demands as indicated below</li></ul>Qualifications: <ul><li>Two years’ experience in customer service or equivalent experience in a related field.</li><li>Prior phone sales experience preferred.</li></ul>Education: <ul><li>High School Diploma or GED</li></ul>Knowledge, Skills, Abilities: <ul><li>Able to read and understand instructions in English</li><li>Excellent verbal and written communication skills</li></ul><ul><li>Must be a self-starter, organized, and manage multiple priorities</li><li>Proficient in use of a personal computer including Microsoft office applications</li><li>Must be able to work in a team environment</li></ul>

PLI Cards

Customer Service Representative - Hospitality

clearcompany

OTHER

HOUR

As the restaurant supervisor, you are responsible for selecting, developing, and leading the hospitality team to care for each other and guests creating an outstanding guest experience resulting in a profitable operation, and healthy work culture. Assist the Managers with recruiting, leading, training, and developing the hospitality team to mastery of their roles (trainers, bartenders, servers, hosts).

Restaurant SupervisorThrive Restaurant Group is a family-owned restaurant company that’s been in business for over 50 years, and we’re looking for the next member of our family. We are committed to making a difference in the lives of the people we serve and the communities in which we live. If you want to work in a fun family atmosphere and are interested in learning business, leadership, and hospitality, this is the place for you.In Applebee’s, we’re known as Legacy Apple. Applebee’s has become synonymous with the neighborhood, which inspires us to be a good neighbor in the communities we serve, not just a great place to eat. Whether we’re helping save a high school prom, or raising money for children battling cancer, we’ve given over $5 million to strengthen the lives and relationships in our communities. Our guiding value is “Be a Good Neighbor”.Role: Restaurant Hospitality Supervisor (Hourly)Invitation: To make a difference by loving people through the creation of a work environment that helps them become their natural best selves. As the restaurant supervisor, you are responsible for selecting, developing, and leading the hospitality team to care for each other and guests creating an outstanding guest experience resulting in a profitable operation, and healthy work culture.This role is designed to prepare someone for restaurant management. Our expectation is for you to learn the skills and leadership needed to be successful as a Manager someday. We don’t expect you to be an expert just yet! We’ll help you with your development and look forward to watching you grow your skills with us.Responsibilities and Duties<ul style="list-style-type:disc"><li>Lead and oversee the operation of the restaurant dining room and kitchen </li><li>Assist the Managers with recruiting, leading, training, and developing the hospitality team to mastery of their roles (trainers, bartenders, servers, hosts)</li><li>Actively lead by providing vision, coaching, and feedback around the guest experience to ensure friendly and efficient service</li><li>Foster team cohesiveness and positive team working environment</li><li>Oversee opening and closing activities</li><li>Ensure excellent customer service</li><li>Ensure cleanliness and sanitation</li><li>Ensure compliance with all health, safety, and hygiene standards and policies</li><li>Ensure compliance with all security procedures</li><li>Ensure compliance with all alcoholic beverage regulations</li><li>Monitor and assist with Team Member duties during peak times to expedite service</li><li>Monitor food and beverage delivery methods, portion sizes, and garnishing and presentation of food to ensure that food is delivered and presented according to standards</li><li>Investigate and resolve guest complaints regarding food quality, service, or accommodations</li><li>Report personnel problems to Managers including, but not limited to issues such as tardiness, cell phones, language, attitude, dress code</li><li>Adhere to state and federal regulations</li><li>Explore opportunities to add value and make a difference through job accomplishments</li><li>Learn and train about restaurant management by updating job knowledge through participation in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations</li><li>Perform manual service or maintenance tasks as needed</li><li>Learn administrative and accounting duties according to standard company policy, including forecasting, scheduling, budgeting, labor management, inventory management, and more</li><li>Other duties as assigned</li></ul>Key Competencies<ul style="list-style-type:disc"><li>People-first Orientation</li><li>Developing Talent</li><li>Guest Service</li><li>Interpersonal Influence</li><li>Problem Solving/Decision Making</li><li>Execution of Brand Mindsets and Standards</li><li>Leading by Example</li><li>Operations Knowledge and Analysis</li><li>Planning, Executing and Results Orientation</li><li>Managing Performance</li><li>Staffing and Development</li><li>Managing Relationships</li><li>Passion for Serving Others</li><li>Integrity and Personal Ownership</li><li>Self Management</li></ul>Required Qualifications<ul style="list-style-type:disc"><li>Previous experience in a casual dining restaurant</li><li>Minimum one (1) years of experience in a supervisory role</li><li>Able to make decisions</li><li>Able to identify and resolve problems</li><li>Able to guide, direct, and motivate staff</li><li>Able to plan and prioritize tasks</li><li>Able to teach and train staff</li><li>Able to monitor processes, materials, and resources</li><li>Able to operate, repair, and maintain equipment</li><li>Able to perform administrative tasks</li><li>Knowledge of food safety and sanitation practices and regulations</li><li>Able to deal with confidential information and/or issues using discretion and good judgment</li></ul> Working Conditions and Physical Requirements <ul style="list-style-type:disc"><li>Able to work and verbally communicate effectively with other team members</li><li>Able to engage the public in a positive manner </li><li>Able and willing to work with others as a team</li><li>Able to reach and bend and frequently lift up to 50 pounds</li><li>Able to exert fast-paced mobility between the dining room and kitchen for periods of up to 6 hours</li><li>Able to work in a standing position for long periods of up to 6 hours in length</li><li>Able to perform repetitive tasks with little or no break</li><li>Able to perform physical activities that require considerable use of your arms and legs and moving your whole body such as climbing, lifting, balancing, walking, stooping, and handling of materials</li><li>Able to work flexible schedules including evenings and weekends, generally 35-45 hours per week</li><li>Able to travel quarterly intervals to required management meetings and or training sessions</li></ul>Thrive Restaurant Group is an Equal Opportunity Employer.

There's No Place like The Neighborhood 
It's a whole new Neighborhood and a new career for you at Applebee’s. Put your passion for service, commitment to excellence and unrelenting drive for success to work for one of the most successful restaurant chains in the industry. An exciting opportunity currently exists to join our team as a Manager. We want our success story to be your success story. 
 
Do you have what it takes? 
Applebee's Managers are responsible for building and leading a talented team of Hourly Team Members to deliver a memorable guest experience, serve the community, and grow sales and profitability. It's a challenging job with countless rewards. 

Our Ideal Candidate 
Will live our Core Values; Integrity, Connect, Own It, Respect, and Passion 
And deliver our mission: Our Team empowers our people, we recognize our success, we will exceed our expectations and those our guest. 

Benefits: 
Work – Life Balance 
Bonus Program 
Medical, Dental, Vision, and Life Insurance 
401k Plan 
Paid Time Off 
Milestone Anniversary Gifts 
Growth and Development 
Annual GM Conference 

Who are we: 
Although we operate under the Applebee’s name, we are a much closer family. Big River Restaurants is an Applebee’s franchisee that owns and operates 41 Applebee’s across Missouri, Illinois, and Louisiana. We believe in work-life balance, and creating an atmosphere that encourages community, fun, and hard work.

Applebee's

Hospitality Supervisor

partner Hirebridge

Founded in 1977 in Charlotte, N.C., Bojangles​, Inc. is a highly differentiated and growing restaurant operator and franchisor dedicated to serving customers high-quality, craveable food made from Southern recipes. Bojangles broad breakfast menu is served fresh all day, every day and features biscuit sandwiches such as Cajun Filet, steak and country ham.

Urgent Opportunity: Hospitality Lead- Join Our Dynamic Team at Bojangles!Are you a highly skilled and motivated individual who thrives in a dynamic and fast-paced work environment? Do you want to ensure top-notch customer experiences while leading a talented team?As an Assistant General Manager in the Food & Beverage industry at Bojangles, you will play a crucial role in managing our restaurants and creating a delicious and loving work environment. Join us to learn valuable management skills and enjoy fantastic perks such as paid time off, health insurance, and 401k matching!Job Responsibilities:<ul><li>Recruitment, development, and management of employees</li><li>Effective labor and training management</li><li>Maintaining facility, equipment, and cleanliness standards</li><li>Ordering, inventory control, and food quality management</li><li>Cash handling, reporting, and compliance</li></ul>Prerequisites:<ul><li>Completed training and certification for all positions</li><li>Completion of Management Training Program</li><li>Successful completion of Assistant Unit Director workshops</li><li>Field Exam with a score of 90% or better</li><li>Serve Safe certification</li></ul>Performance Standards:<ul><li>Labor Usage: Plus or minus 10 hrs./weekly</li><li>Show Bo: Minimum Score of 90</li><li>Drive Thru Window Times: Less than 55 seconds</li><li>Food Variance: 1.5% of sales, or better</li><li>Turnover Rates: Less than 150%</li><li>Kitchen & Dining Supplies: .8% of Sales or Better</li></ul>Physical Requirements:<ul><li>Occasional lifting of up to 40 pounds</li><li>Extended periods of time spent walking and/or standing</li></ul>Location: 0682 Candler 1507 Smokey Park Hwy, Candler, NC 28715, USAIf you are ready to take on this exciting role and grow your career, apply now!Founded in 1977 in Charlotte, N.C., Bojangles​, Inc. is a highly differentiated and growing restaurant operator and franchisor dedicated to serving customers high-quality, craveable food made from Southern recipes. Bojangles​ prepares all of its proprietary menu items from scratch and there are no microwaves in its restaurants. A special blend of seasonings gives the food its unique Bojangles flavor. The restaurants core menu features Bojangles famous chicken, made-from-scratch buttermilk biscuits, flavorful fixins and Legendary Iced Tea® steeped the old-fashioned way. Bojangles broad breakfast menu is served fresh all day, every day and features biscuit sandwiches such as Cajun Filet, steak and country ham. Bojangles menu also features unique fixins such as Dirty Rice, Cajun Pintos and Green Beans. First franchised in 1978, Bojangles​ has more than 690 locations throughout the southeast U.S. For more information, visit www.Bojangles.com.<h3>Salary</h3>$44000.00 - $52000.00 per year<h3>Benefits</h3>Paid time off, Health insurance, Dental insurance, Vision insurance, Life insurance, 401(k), 401(k) matching, Paid training<h3>Job Type</h3>Full time

Bojangles

Hospitality Lead

workstreamftpin

General Manager, Hospitality Lead at Bojangles<ul><li>Recruit, develop, and manage a motivated team according to company policies</li><li>Efficiently schedule managers and crew based on labor guidelines</li><li>Maintain high standards of employee appearance and conduct</li><li>Ensure the store's physical facility and equipment are in top condition</li><li>Manage food and supplies requirements, including inventory control</li><li>Handle cash, reconciliation, and deposit procedures</li><li>Participate in local store marketing and community engagement</li><li>Ensure a safe and secure environment for customers and employees</li></ul>Prerequisites:<ul><li>Completed training and certification for all restaurant positions</li><li>Successful completion of Management Training Program</li><li>Field Exam passed with a score of 90% or better</li><li>Serve Safe certification</li></ul>Performance Standards:<ul><li>Labor Usage: Plus or minus 10 hrs./weekly</li><li>Show Bo Evaluation: Minimum Score of 90</li><li>Drive Thru Window Times: Less than 55 seconds</li><li>Food Variance: 1.5% of sales, or better</li><li>Turnover Rates: Less than 150%</li><li>Kitchen & Dining Supplies: 0.8% of Sales or Better</li></ul>Physical Requirements:<ul><li>Occasional lifting of up to 40 pounds</li><li>Extended periods of time spent walking and/or standing</li></ul>If you are enthusiastic about leading a successful team, this is the perfect opportunity for you. Join us and enjoy a loving and fun work environment where you can grow both personally and professionally!Location: 1016 Waynesville 1119 Dellwood Rd, Waynesville, NC 28786, USAApply now and take the next step in your career!Founded in 1977 in Charlotte, N.C., Bojangles​, Inc. is a highly differentiated and growing restaurant operator and franchisor dedicated to serving customers high-quality, craveable food made from Southern recipes. Bojangles​ prepares all of its proprietary menu items from scratch and there are no microwaves in its restaurants. A special blend of seasonings gives the food its unique Bojangles flavor. The restaurants core menu features Bojangles famous chicken, made-from-scratch buttermilk biscuits, flavorful fixins and Legendary Iced Tea® steeped the old-fashioned way. Bojangles broad breakfast menu is served fresh all day, every day and features biscuit sandwiches such as Cajun Filet, steak and country ham. Bojangles menu also features unique fixins such as Dirty Rice, Cajun Pintos and Green Beans. First franchised in 1978, Bojangles​ has more than 690 locations throughout the southeast U.S. For more information, visit www.Bojangles.com.<h3>Salary</h3>$52000.00 - $60000.00 per year<h3>Benefits</h3>Paid time off, Health insurance, Dental insurance, Vision insurance, Life insurance, 401(k), 401(k) matching, Paid training<h3>Job Type</h3>Full time

General Manager, Hospitality Lead

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Customer Service Representative - HospitalityPLI Cards

Hospitality SupervisorApplebee's

Hospitality LeadBojangles

General Manager, Hospitality LeadBojangles

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