OTHER

FEED

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As the Food & BeverageManager, you will lead our food & beverage outlets and event operations with a focus on service excellence, team development, and seamless execution—ensuring every guest enjoys a relaxed yet refined experience that embodies the spirit of the islands. Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious people).

YEAR

Overview:
Live the Island Life as a Food & Beverage ManagerTommy Bahama is a lifestyle brand that invites our guests to relax, recharge, and experience a slice of paradise. At our resort, we deliver this through exceptional dining, elevated cocktails, and unforgettable event experiences. As the Food & BeverageManager, you will lead our food & beverage outlets and event operations with a focus on service excellence, team development, and seamless execution—ensuring every guest enjoys a relaxed yet refined experience that embodies the spirit of the islands. Salary Range $70,000-$80,000 annual

Responsibilities:
Key Responsibilities:Leadership & Operations:<ul style="margin-top:0in"><li>Oversee daily operations across the restaurant, bars, and resort event spaces</li><li>Drive guest satisfaction through proactive service management, staff engagement, and hands-on floor presence</li><li>Develop and implement service standards that reflect Tommy Bahama’s premium hospitality experience</li><li>Collaborate with the culinary team to align food and beverage offerings with seasonal menus and resort concepts</li><li>Ensure consistent and effective communication across front-of-house and back-of-house teams</li></ul>Team Management & Training:<ul style="margin-top:0in"><li>Recruit, train, and mentor staff to deliver attentive, polished, and friendly service</li><li>Create staffing plans and manage schedules to meet fluctuating business needs</li><li>Lead pre-shift meetings, conduct performance evaluations, and provide coaching for team development</li><li>Foster a positive and inclusive team culture aligned with Tommy Bahama’s brand values</li></ul>Events & Private Functions:<ul style="margin-top:0in"><li>Manage and coordinate all aspects of on-property events—from intimate dinners to resort-wide functions</li><li>Work with sales, catering, and marketing teams to plan and execute memorable guest events</li><li>Oversee setup, breakdown, and event execution while maintaining brand standards and guest satisfaction</li><li>Manage event budgets, contracts, and timelines to ensure operational efficiency</li></ul>Financial & Administrative:<ul><li>Monitor food & beverage budgets, labor costs, and inventory controls to ensure profitability</li><li>Analyze sales and guest feedback to identify opportunities for improvement</li><li>Ensure compliance with health, safety, and licensing regulations</li><li>Manage vendor relationships and coordinate ordering of bar and service supplie</li></ul>Additional Duties:<ul><li style="margin-bottom:0.0001pt">Maintains a commitment to customer service and guest satisfaction</li><li style="margin-bottom:0.0001pt">Leads and supervises the outlets team</li><li style="margin-bottom:0.0001pt">Ensures the physical atmosphere and cleanliness of the restaurant, including inspecting tabletops and side stations </li><li style="margin-bottom:0.0001pt">Take the initiative to develop and execute new promotions, events, etc. </li><li style="margin-bottom:0.0001pt">Responsible for daily report input and logbook entries</li><li style="margin-bottom:0.0001pt">Works with culinary to develop new food menus responsive of the local market</li><li style="margin-bottom:0.0001pt">Enforces high standards of hygiene and sanitation within the outlets</li><li style="margin-bottom:0.0001pt">Tracks payroll and revenue daily</li><li style="margin-bottom:0.0001pt">Ensure the security of monies, credit and financial transactions</li><li style="margin-bottom:0.0001pt">Establishes par levels for supplies and equipment </li><li style="margin-bottom:0.0001pt">Supervises the performance, attendance, attitudes, appearance and conduct of team</li><li style="margin-bottom:0.0001pt">Manages timely completion of performance appraisals</li><li style="margin-bottom:0.0001pt">Monitors time punches in Timesaver, ensuring accurate payroll for all staff</li><li style="margin-bottom:0.0001pt">Monitors and maintains the outlets’ systems and equipment to ensure their optimum performance</li><li style="margin-bottom:0.0001pt">Develop and implement controls for expense management</li><li style="margin-bottom:0.0001pt">Implement strategies to continually improve revenues</li><li style="margin-bottom:0.0001pt">Provides prompt follow-up to all guest concerns</li><li style="margin-bottom:0.0001pt">Assists the Director of Food & Beverage with the design and implementation of training programs</li><li style="margin-bottom:0.0001pt">Empowers team to exceed service standards</li><li style="margin-bottom:0.0001pt">Instills a calm, organized approach in all stressful situations</li><li style="margin-bottom:0.0001pt">Works with PS to recruit and hire staff</li><li style="margin-bottom:0.0001pt">Completes all proper new hire and termination paperwork</li><li style="margin-bottom:0.0001pt">Orders all necessary office supplies and ensures proper stocking levels</li><li style="margin-bottom:0.0001pt">Maintains a safe and pleasant work environment </li><li style="margin-bottom:0.0001pt">Ensures cleanliness of outlets’ storage rooms</li><li style="margin-bottom:0.0001pt">Promotes high team morale</li><li style="margin-bottom:0.0001pt">Recommend discipline and/or termination when appropriate of team members</li><li style="margin-bottom:0.0001pt">Takes a proactive approach to coaching and counseling</li><li style="margin-bottom:0.0001pt">Attends appropriate resort, division and department meetings</li><li style="margin-bottom:0.0001pt">Resolves guest issues promptly and with great care and effectiveness</li><li style="margin-bottom:0.0001pt">Maintains a strong knowledge of hospitality trends, especially food & beverage</li><li style="margin-bottom:0.0001pt">Provides general resort information for guests</li><li style="margin-bottom:0.0001pt">Utilizes labor management tools to schedule and control labor costs</li><li style="margin-bottom:0.0001pt">Offers warm and sincere welcome/farewell for all guests including use of guest name & good eye contact with each guest</li><li style="margin-bottom:0.0001pt">Interact with resort staff in a professional manner, assisting other departments with necessary information</li><li style="margin-bottom:0.0001pt">Up sells other resort services and amenities to guests</li><li style="margin-bottom:0.0001pt">Always maintains a professional demeanor and attitude </li><li style="margin-bottom:0.0001pt">Communicates all pertinent information to the outlets team</li><li style="margin-bottom:0.0001pt">Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious people). Reports all safety incidents to on-duty supervisor.</li><li style="margin-bottom:0.0001pt">Ensures proper handling, cleaning and sanitation of equipment, china, glass and silver.</li><li style="margin-bottom:0.0001pt">Follows through on lost and found procedures. No articles shall be removed from occupied rooms. Absolute respect for guest property should always be exercised.</li><li style="margin-bottom:0.0001pt">Maintains a professional appearance. Follows grooming standards</li><li style="margin-bottom:0.0001pt">Remains alert, courteous and helpful to the guests and colleagues at all time</li><li style="margin-bottom:0.0001pt">Performs other duties as assigned</li><li style="margin-bottom:0.0001pt">Works as MOD as assigned.</li><li style="margin-bottom:0.0001pt">Assists in other departments as needed.</li></ul>

Qualifications:
<ul><li style="margin-bottom:0.0001pt">Must be able to read, write and speak English</li><li style="margin-bottom:0.0001pt">Must have excellent leadership skills</li><li style="margin-bottom:0.0001pt">Must be a positive example for staff</li><li style="margin-bottom:0.0001pt">Must be able to work well under pressure</li><li style="margin-bottom:0.0001pt">Must be able to accurately follow instructions, both verbally and written</li><li style="margin-bottom:0.0001pt">Must be highly detailed orientated</li><li style="margin-bottom:0.0001pt">Must have excellent computer skills</li><li style="margin-bottom:0.0001pt">Must have strong working knowledge of Microsoft Office programs</li><li style="margin-bottom:0.0001pt">Must be able to work in a fast paced environment </li><li style="margin-bottom:0.0001pt">Must have excellent listening skills </li><li style="margin-bottom:0.0001pt">Must possesses excellent communication skills</li><li style="margin-bottom:0.0001pt">Must be professional in appearance and demeanor</li><li style="margin-bottom:0.0001pt">Must always ensure a teamwork environment</li><li style="margin-bottom:0.0001pt">Ability to work a flexible schedule that may include evenings, weekends and holidays</li><li style="margin-bottom:0.0001pt">Must have the ability to deal effectively and interact well with the guests and associates </li><li style="margin-bottom:0.0001pt">Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner</li><li>Must have a passion for creating an exceptional experience for all guests</li></ul>Qualifications:<ul style="margin-top:0in"><li>3+ years of management experience in a high-end restaurant, resort, or hospitality venue</li><li>Strong understanding of bar and restaurant operations, event planning, and team leadership</li><li>Proven success in managing multi-outlet or high-volume environments</li><li>Excellent communication, organizational, and interpersonal skills</li><li>Creative problem-solving and ability to adapt in a dynamic, guest-focused setting</li><li>Proficiency in POS systems, event software, and basic financial reporting</li><li>Certification in responsible alcohol service (e.g., RBS, ServSafe) preferred</li><li>Riverside County Food Handler Certification preferred</li><li>Ability to work flexible hours, including evenings, weekends, holidays, and during resort events</li></ul>#Miramonte

Tommy Bahama Miramonte Resort & Spa

Food & Beverage Manager

Atmospheric Physics

Budget Management

Budgeting

Calendar Management

Catering Services

Coaching

Communication Skills

Computer Skills

Cost Control

Customer Support/Service

Detail Oriented

Electricity

Employee Orientation

English Language

Event Management

Expense Management

Financial Administration

Financial Analysis

Financial Reporting

Financial Transactions

Food and Beverage Industry

Interpersonal Skills

Inventory Management

Leadership

Licensing

Maintain Compliance

Marketing Plan

Mentoring

Menu Development

Microsoft Office

Operations

Operations Management

Operations Planning

Order Supplies

Organizational Skills

Performance Analysis

Performance Management

Performance Reviews

Point of Sale (POS) Systems

Problem Solving Skills

Profit & Loss

Promotional Programs

Regulations

Restaurant

Safety Compliance

Safety/Work Safety

Sales

Sales Analysis

Sanitation

Schedule Development

ServSafe Certification

Supplier Relationship Management (SRM)

Team Building

Team Lead/Manager

Time Management

Time Tracking

Training Program

Trend Analysis

Up-Selling

Vendor/Supplier Relations

[AW]-iCims

Ability to effectively deal with guest and team member concerns in a friendly and positive manner and listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions. Assist Accounting Manager(s) with reconciling the daily cash drops in Profit Sword and AgilisysAssist Accounting Manager(s) with Bank Audits.

HOUR

Overview:
The Accounts Receivable Specialist ensures the accurate and timely processing of receivable transactions. This role involves maintaining group and wholesaler accounts, and managing collections. Salary Range $19/hour-$21/hour

Responsibilities:
ESSENTIAL FUNCTIONS<ul><li>Verify the accuracy of billing records and resolve discrepancies promptly</li><li>Prepare detailed invoice billing for Group/Catering events</li><li>Prepare, issue, and track invoices to customers for advance deposits</li><li>Record incoming payments and allocate them to the correct accounts</li><li>Perform regular account(s) reconciliations to ensure accuracy in customer accounts</li><li>Maintain the A/R Aging Summary report</li><li>Update the Commission, Rebate and Attrition Log</li><li>Communicate approved accounts that are owed refunds to the Accounting Manager</li><li>Follow-up with customers on overdue accounts</li></ul>SUPPORTIVE FUNCTIONS<ul><li>Assist Accounting Manager(s) with reconciling the daily cash drops in Profit Sword and Agilisys<ul><li>Assist Accounting Manager(s) with Bank Audits.</li><li>Assist Accounting Manager(s) with reconciling the daily banquet checks and post needed adjustments.</li></ul></li><li>Attend BEO meetings and Resume Meetings</li><li>Assist office in any other administrative duties as needed.</li></ul>

Qualifications:
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.<ul><li style="list-style-type:none"><ul><li>Ability to effectively deal with guest and team member concerns in a friendly and positive manner and listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions.</li><li>Office machines: Operate calculator/10-key by touch, copier, fax, telephone</li><li>Ability to access and accurately input information into a computer using various computer software programs (Excel and Word).</li><li>Maintain an open line of communication between guests, team members and management.</li><li>General knowledge of accounting operations, including accounts receivables procedures</li><li>Strong analytical and problem-solving skills</li><li>Excellent organizational and prioritization skills, attention to detail, and problem-solving skills.</li></ul></li></ul>EXPERIENCEMust have Finance and Accounts Receivables experience. Experience in the hotel or hospitality industry is preferred.#miramonte

Accounts Receivable Specialist

10-key (Tenkey) Numeric Keypad

Accounting

Accounts Receivable

Accounts Receivable Management

Accounts Receivable Processing

Administrative Skills

Analysis Skills

Billing

Billing Records

Calculators

Computer Software

Copying Machines

Credit and Collections

Establish Priorities

Fax Machines

Finance

Hospitality and Tourism

Hotel Industry

Microsoft Excel

Microsoft Word

Office Equipment

Past Due Accounts

Reconciliation

Transaction Processing/Management

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Food & Beverage ManagerTommy Bahama Miramonte Resort & Spa

Accounts Receivable SpecialistTommy Bahama Miramonte Resort & Spa

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