As the go-to resource for team members and clients alike, the Team Lead leads by example: taking initiative, managing administrative tasks, promoting concierge services through tabling events, and representing as the face of the Greet Hub with warmth, efficiency, and expertise. Ensure uninterrupted front desk and switchboard coverage by partnering with the Greet Hub Manager and remote teams to set daily coverage plans, manage backups, and adjust priorities based on call volume and onsite traffic.