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Our Sodexo Healthcare Environmental Services/Housekeeping teams work to direct housekeeping operations at healthcare client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction.

Role Overview: Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day. Sodexo is seeking an Environmental Services / Custodial Manager 2 with ProMedica Hospital located in Toledo, OH. This position will report on a 2nd shift, 2:30pm - 12:30am schedule. Our Sodexo Healthcare Environmental Services/Housekeeping teams work to direct housekeeping operations at healthcare client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Healthcare, patients are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience. What You'll Do: <ul style="margin-top:0in;margin-bottom:0in"><li style="margin-bottom:0in;line-height:normal;margin-top:0in;margin-right:0in;font-size:11pt;font-family:'calibri' , sans-serif">be responsible for driving client and patient satisfaction scores</li><li style="margin-bottom:0in;line-height:normal;margin-top:0in;margin-right:0in;font-size:11pt;font-family:'calibri' , sans-serif">provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department</li><li style="margin-bottom:0in;line-height:normal;margin-top:0in;margin-right:0in;font-size:11pt;font-family:'calibri' , sans-serif">lead teams and departmental projects and initiatives</li><li style="margin-bottom:0in;line-height:normal;margin-top:0in;margin-right:0in;font-size:11pt;font-family:'calibri' , sans-serif">effectively manage the Unit Operating System</li><li>monitor compliance and reach project target dates of completion</li><li style="margin-bottom:0in;line-height:normal;margin-top:0in;margin-right:0in;font-size:11pt;font-family:'calibri' , sans-serif">support a diverse and inclusive workforce</li></ul> What We Offer: Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: <ul style="margin-top:0in"><li>Medical, Dental, Vision Care and Wellness Programs</li><li>401(k) Plan with Matching Contributions</li><li>Paid Time Off and Company Holidays</li><li>Career Growth Opportunities and Tuition Reimbursement</li></ul>More extensive information is provided to new employees upon hire. What You Bring: <ul style="margin-top:0in;margin-bottom:0in"><li>experience leading, training and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service delivery</li><li>customer service and guest satisfaction focus in a healthcare or hospitality setting</li><li>strong leadership skills and has the ability to work independently to drive program</li><li>experience effectively managing projects within agreed upon timelines</li><li>results and safety driven</li><li>proficiency with computers and other technology</li></ul> Who We Are: At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete <a href="https://app.smartsheet.com/b/form/dbdf3c39f65e4cd49eda84cc599389ab" rel="noopener nofollow noreferrer" target="_blank">this form</a>. Qualifications & Requirements: Minimum Education Requirement - Associate's Degree or equivalent experience

Worldwide Leader in Food and Facilities Management for Over 50 Years

 
Sodexo was founded in 1966 by Pierre Bellon in Marseilles France and is still majority family owned today. For over 50 years, we have partnered with some of the world’s biggest companies, backed by employees in countries across the globe.

 
Everything we do is about improving people’s daily lives. We believe healthy school meals make kids do better. That relaxed patients recover faster. And organizations with engaged employees perform better. With our unique wide range of integrated services, this is what our On-site, Benefits and Rewards and Personal Home services do every day.

Sodexo

Environmental Services / Custodial Manager 2

Catering Services

Communication Skills

Computer Skills

Custodial Services

Customer Experience

Customer Satisfaction

Customer Support/Service

Facilities Management

Follow Through

Food Services

Healthcare

Hospital

Housekeeping/Cleaning

Leadership

Maintain Compliance

Operating Systems

Project/Program Management

Service Delivery

Team Lead/Manager

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The Outside Sales Representative is responsible for developing and engaging prospects within the healthcare and hospitality sector to achieve designated sales and profit targets in their assigned territory . Headquartered in Chicago, Illinois, Morgan Services markets their hospitality/healthcare linen and garment rental service to hospitality establishments (ex.

Morgan Services is immediately hiring an experienced Outside Sales Representative to join the Detroit/Toledo Team! APPLY NOW The Outside Sales Representative is responsible for developing and engaging prospects within the healthcare and hospitality sector to achieve designated sales and profit targets in their assigned territory Primary Responsibilities: <ul><li> Identify & qualify prospects by cold calling/telephone/email prospecting, on premise visits, relationship building, & networking (business development) </li><li>Review market analysis to determine customer needs, volume potential, & price schedules</li><li> Develop proposals and conduct sales presentations for prospective customers </li><li>Maintain accurate records of all account activity within (CRM) sales database</li><li>Develop and maintain high level of product knowledge & effectively communicate the benefits, advantages and features of the company services & products</li><li>D evelop Sales Campaigns to promote product offerings & services to new prospects & current customers </li><li>Work with the service department to ensure that new accounts are installed properly</li><li>Be knowledgeable about competitors’ business practices</li><li>Report to General Manager</li></ul>Outside Sales Representative Benefits:•       Additional Bonus Opportunities in addition to salary & commission•       Monday through Friday Scheduling- NO WEEKENDS!•       Car Allowance plus mileage•       Company laptop provided•       Cell Phone Allowance provided•       Assigned established geographic sales territory•       Healthcare: Medical, Dental & Life Insurance•       Long Term disability•       401(k) plan with company match•       401(k) company contribution of 3% on top of match•       Paid vacation, sick & holidays•       Work with a certified “green” uniform laundry service company•       AND MORE! Outside Sales Representative Qualifications:•        Must have High School Diploma/GED•        Bachelor’s degree in business, marketing, communications, or related areas - a plus but not required•        Must be located within the Detroit/Toledo area for outside sales territory needs•        Must have 3+ yrs. of outside sales experience (preferably within industries involving service agreements)•        Experience selling into the hospitality & medical industry (w/ understanding of medical terminology) - a plus but not required •        Excellent interpersonal skills & demonstrated ability to work effectively w/ all levels of company personnel & vendors/manufacturers•        Strong ability to effectively present information/respond to questions from groups of managers, clients, customers, & the public •        Excellent customer service, relationship management, & negotiation skills.•        CRM Experience along with strong organizational, self-direction, & time management skills•        A Hunter mentality with high sense of urgency/ability to cold call & handle large amounts of face-to-face rejection•        Must be able/willing to pass a background check & drug screening (hair) Morgan Services, Inc., is a leading supplier of medical and hospitality linen, and garment rental services has an opening for a Sales Representative.  Headquartered in Chicago, Illinois, Morgan Services markets their hospitality/healthcare linen and garment rental service to hospitality establishments (ex. restaurants, hotels, country clubs), food manufacturers, hospital and medical group networks, ambulatory surgery facilities & medical educational institutions throughout the United States. Join the Morgan Family Today!

Morgan Services, Inc.

Outside Sales Representative

Business Development

Business Practices

Cellular Telephone

Cold Calling Skills

Customer Relationship Management (CRM)

Customer Relationship Management (CRM) Systems

Customer Service Management

Customer/Client Research

Dental Insurance

Field Sales

Food Production

High School Diploma

Hospitality and Tourism

Interpersonal Skills

Laptop PC

Laundry

Life Insurance

Market Analysis

Marketing Communications

Medical Terminology

Needs Assessment

Negotiation Skills

Organizational Skills

Presentation/Verbal Skills

Promotional Programs

Record Keeping

Regional Sales

Rentals

Restaurant

Sales

Sales Campaigns

Sales Presentation

Sales Proposals

Sales Prospecting

Time Management

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Join us in the excitement of introducing the all-new Delta Hotels by Marriott Toledo, a gem tucked in the vibrant heart of Toledo, OH, right on the prestigious University of Toledo Medical Center campus. You will make sure our front-desk staff, including Receptionists and Concierges, offer stellar customer service and provide memorable hospitality experiences for our guests.

We are looking for a Front Desk Agent to make our clients feel welcome and ensure their pleasant and comfortable stay at our hotel. What is the role of a Front Desk Agent ? Front Desk Agent responsibilities include greeting clients as they arrive, coordinating their check-ins to assigned rooms and informing them about the hotel’s facilities. You will make sure our front-desk staff, including Receptionists and Concierges, offer stellar customer service and provide memorable hospitality experiences for our guests. If you have previous hospitality experience and are familiar with hotel procedures, like bookings, luggage collection, storage and check-in/check-out processes, we’d like to meet you. Our ideal candidates have a flair for communication, with the ability to resolve issues in a timely and accurate manner. Ultimately, you will manage guest services and our hotel’s image by answering guests’ requests and making sure our visitors are satisfied.Responsibilities<ul><li>Provide upscale guest service experiences for clients throughout their stay</li><li>Ensure clients are properly greeted upon their arrival</li><li>Monitor daily bookings and ensure assigned rooms are prepared prior to check-in</li><li>Coordinate luggage collection and storage</li><li>Oversee check-in and check-out procedures, including reservations and financial transactions</li><li>Promptly address guests’ requests, like in-room dining</li><li>Actively listen to and resolve complaints</li><li>Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services</li><li>Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns</li><li>Inform clients of our hotel services, including breakfast and dining options</li><li>Promote all hotel amenities, conveniences and programs offered</li><li>Manage guest relations team (including Receptionists and Concierges) to ensure we comply with all standards and operating procedures</li><li>Appraise team’s performance and produce regular reports</li><li>Liaise with Housekeepers and Wait Staff to provide an overall comfortable guest experience</li><li>Examine daily duties, assign tasks and check on progress</li><li>Analyze customer feedback from hotel guestbook and online reviews and suggest ways to improve ratings</li><li>Recommend local tourist spots, including places to dine, shop and sight-see</li><li>Establish friendly relationships with regular hotel clients</li></ul>Skills<ul><li>Proven work experience as a Front Desk Agent </li><li>Understanding of all hotel management best practices and relevant laws</li><li>Hands-on experience with Hotel Management software (PMS)</li><li>Proficiency in English; knowledge of other languages is a plus</li><li>Customer service drive with outstanding communication and active listening skills</li><li>Excellent problem-solving and multitasking skills</li><li>Leadership skills along with the ability to motivate a team into high performance</li><li>Ability to work flexible hours</li><li>Strong sense of responsibility and a professional presentation</li></ul>Job Type: Full-timeBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li><li>Paid time off</li><li>Referral program</li></ul>Schedule:<ul><li>8 hour shift</li><li>Monday to Friday</li><li>Weekend availability</li></ul>Ability to commute/relocate:<ul><li>Roslyn, NY 11576: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Experience:<ul><li>Hotel experience: 1 year (Preferred)</li></ul> Join us in the excitement of introducing the all-new Delta Hotels by Marriott Toledo, a gem tucked in the vibrant heart of Toledo, OH, right on the prestigious University of Toledo Medical Center campus. With 212 guest rooms and suites, our hotel promises an indulgent retreat for every visitor. We're not just about accommodation; we're about curating unforgettable experiences, be it for business travelers or those seeking leisurely respites. Set to dazzle in July 2024, our hotel will feature a chic restaurant and bar, sprawling banquet spaces spanning over 14,000 sq. ft., and all the beloved amenities you'd expect – from a state-of-the-art fitness center to a relaxing indoor pool, along with complimentary Wi-Fi and parking. But what makes this opportunity truly thrilling is our quest for a dynamic individual to join our team in the role of a Group Sales Associate. If you're passionate about weaving connections, driving revenue, and crafting exceptional guest experiences, then this might just be the perfect fit for you. <h3>Job Type</h3>Full time, Part time<h3>Schedule</h3>10 hour shift, 8 hour shift

The Delta by Marriott

Front Desk Agent PART-TIME

Best Practices

Customer Relations

English Language

Financial Transactions

Fitness

Hotel Management

Hotel Management Software

Multitasking

Problem Solving Skills

Reporting Skills

Resolve Customer Issues

Standard Operating Procedures (SOP)

Wi-Fi

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Environmental Services / Custodial Manager 2Sodexo

Outside Sales RepresentativeMorgan Services, Inc.

Front Desk Agent PART-TIMEThe Delta by Marriott

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