This role includes curating the spa & wellness journey, communicating with the greeters cabin, valet and other departments, preparing the guest for their spa day, assisting guests with questions regarding specific spa services and products, checking the guest into the computer system and modifying appointments as needed, collaborating with back of house support team to guide the guest through their spa journey and charging for services performed. The spa features eight individual treatment rooms, two suites, and indulgent amenities that include a steam room, sauna, and relaxation lounge-as well as an outdoor mineral pool overlooking Lake Mishkin and a medicinal herb garden, offering respite and adding to the deep sense of connection.