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Jobs

Remote | Entry Level | Customer Care Coordinator Aisles & Abroad

Remote | Entry Level | Customer Care Coordinator
Baltimore, Maryland
Remote
  • $40,000–$70,000 / year

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. We are seeking a reliable and service-focused Customer Care Coordinator to support client communications and assist with coordination tasks.

19 days ago
U-Haul logo

U-Box Customer Care Representative (Cdl) U-Haul

U-Box Customer Care Representative (Cdl)
Owings Mills, MD
  • $24–$26 / hour

Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted. Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or chemicals.

30+ days ago
U-Haul logo

U-Box Customer Care Representative (Cdl-A) U-Haul

U-Box Customer Care Representative (Cdl-A)
Hyattsville, MD
  • $24–$26 / hour

Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted. Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or chemicals.

30+ days ago
3 Day Blinds LLC logo

Customer Care Resolution Associate 3 Day Blinds LLC

Customer Care Resolution Associate
Baltimore, MD
  • $18–$19.50 / hour

Over the last 40 years we've successfully helped transform our clients'' homes and workplaces by offering a wide variety of products that add beauty and comfort to every space. Please note, all offers presented to candidates are carefully crafted to ensure market competitiveness, equity, and reflect the individual candidate's education, experience, skills and potential.

26 days ago

Customer Care Specialist - WFH Spade Recruiting

Customer Care Specialist - WFH
Alexandria, VA

That’s why we’ve built a culture where ambitious professionals can excel — supported by advanced digital tools, hands-on mentorship, and a team environment grounded in trust, collaboration, and integrity. This position goes far beyond managing policies — it’s about creating genuine connections, educating families on their options, and becoming a trusted resource they can rely on for years to come.

30+ days ago

Remote - Customer Care – Travel & Hospitality Destination Careers

Remote - Customer Care – Travel & Hospitality
Baltimore, Maryland
Remote
  • $40,000–$70,000 / year

Key Responsibilities: Assist clients in selecting and booking hotel accommodations Provide accurate information on hotel amenities, pricing, and availability Respond promptly and professionally to client inquiries via phone, email, or online chat Maintain detailed and accurate records of client interactions and bookings Collaborate with team members to ensure seamless client experiences Stay updated on hotel offerings, travel trends, and industry changes Attend virtual training sessions and team meetings Requirements: Strong communication and customer service skills Friendly, professional demeanor and positive attitude Comfortable working independently and managing time effectively Basic computer skills and a reliable internet connection Interest in travel and helping clients plan memorable stays Previous experience in customer service, hospitality, or sales is a plus but not required What We Offer: Flexible, remote work environment Full training and access to industry resources and tools Supportive team culture and mentorship Income-earning possibilities based on performance Exclusive travel discounts and perks through industry partners Personal and professional development opportunities $40,000 - $70,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Job Title: Customer Care Representative – Travel & Hospitality Job Type: Flexible Schedule | Remote Work About Us: We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel.

21 days ago
Confidential logo

Customer Care Services - Test Confidential

Customer Care Services - Test
Washington, DC
  • $196–$390 / hour

We're all about making job hunting fun, easy, and impactful—because finding your perfect fit should feel good everywhere. You'll be texted a link for a 10 min questionnaire that will help match you to the job (or others that might suit you!).

30+ days ago

Virtual Travel Assistant – Booking & Customer Care Destination Careers

Virtual Travel Assistant – Booking & Customer Care
Washington, District of Columbia
Remote

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. This entry-level remote role is designed for people who want flexibility, training, and the option to grow within the travel industry.

16 days ago
Johnson Controls logo

Customer Care Service Support Coord Johnson Controls

Customer Care Service Support Coord
Maryland

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. Work with CRC to schedule customer service requests, from initiation to service completion, and maximize technical resource productivity and profitability by efficiently scheduling and dispatching Technicians with guidance from the STM and Team Leads.

30+ days ago

Customer Engagement Advocate II (Customer Service) Lumen Solutions Group, Inc.

Customer Engagement Advocate II (Customer Service)
Baltimore, MD
Remote

We are seeking a Customer Engagement Advocate II to provide exceptional customer service and support to members, providers, and brokers in a fast-paced healthcare call center environment. This role is responsible for handling inquiries related to benefits, claims, eligibility, billing, and healthcare products while ensuring a positive customer experience.

30+ days ago
New

Call Center Supervisor (Chesapeake Specialty Care) University of Maryland Faculty Physicians Inc

Call Center Supervisor (Chesapeake Specialty Care)
Baltimore, MD

Exact salary will ultimately depend on multiple factors, which may include the successful candidates geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. The Call Center Supervisor serves as a resource for team members, assists with escalated patient concerns, and collaborates with clinical and administrative leadership to optimize patient access and communication.

2 days ago

Customer Service Coordinator II- Healthcare Billing Call Center Johns Hopkins Hospital

Customer Service Coordinator II- Healthcare Billing Call Center
Baltimore, MD

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices. The Johns Hopkins Health System Corporation (JHHS) is a not-for-profit organization, academically based health system, dedicated to providing the highest quality patient health care in the treatment and prevention of human illness.

13 days ago

Senior Manager, Customer Service (Dentaquest) Sun Life Financial

Senior Manager, Customer Service (Dentaquest)
Baltimore, MD
  • $64,700–$97,100 / year

Serves as a key operational liaison across Workforce Management, Learning and Development, Quality Assurance, Client Engagement, Information Technology, vendor partners, and business leadership to support service delivery, incident response, technology readiness, and implementation of new tools and processes. Provides leadership for frontline production teams and managers, monitors operational performance against service level and contractual expectations, and drives continuous improvement in quality, accuracy, call routing, knowledge management, and customer experience.

29 days ago
New

Call Center Representative (Chesapeake Specialty Care) University of Maryland Faculty Physicians Inc

Call Center Representative (Chesapeake Specialty Care)
Baltimore, MD

Exact salary will ultimately depend on multiple factors, which may include the successful candidates geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. Duties include scheduling appointments, documenting patient requests and information, coordinating work efforts with team members, and maintaining knowledge of office protocols and physician schedules.

2 days ago
System One logo

Healthcare Customer Service Advocate (Remote) System One

Healthcare Customer Service Advocate (Remote)
Baltimore, MD
Remote
  • $28.77 / hour

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. You’ll handle inquiries related to benefits, claims, eligibility, and billing , and you’ll also help customers use digital/self-service tools .

30+ days ago
New

Customer Service Representative Akina Pharmacy

Customer Service Representative
Sterling, VA

You’ll have success here if you value clear processes and get, want, and have capacity to do the following things: Customer Relationship Management: Build and maintain positive relationships with patients and providers, going above and beyond in customer service to handle inquiries, cancellations, and confirmations with a compassionate and service-oriented approach. Performance Metrics and Quality Assurance: Achieve defined daily qualitative and quantitative targets, including specific numbers of outbound calls, inbound calls, chat requests handled, and order transactions completed, while maintaining an exceptional patient-satisfaction rating and adhering to service, productivity, and quality objectives.

6 days ago

Customer Service Representative RTEC Treecare

Customer Service Representative
Falls Church, VA
  • Full time

You are a key part of operations, working closely with Sales Arborists, the Dispatcher, and Production to ensure clients are informed, jobs are documented correctly, and billing moves without delays. As a Customer Support Representative (CSR) , you are responsible for managing the client experience after the sale—ensuring communication is clear, expectations are set, and jobs move smoothly from scheduling through completion and billing.

22 days ago

Customer Service / Call Center Ultimate Staffing Services

Customer Service / Call Center
White Marsh, Maryland
  • $17–$19 / hour

Position Overview: Ultimate Staffing is actively seeking a dedicated Customer Service / Call Center professional to join a dynamic team in Maryland. Responsibilities: Utilizing excellent communication skills to address customer inquiries and provide solutions.

22 days ago

Vice President, Digital Customer Experience Choice Hotels

Vice President, Digital Customer Experience
North Bethesda, Maryland
  • $240,000–$330,000 / year

This role sets the enterprise vision for how guests engage with Choice through the mobile app, mobile web, ChoiceHotels.com, and emerging digital platforms—from inspiration, shopping, and booking to servicing loyalty accounts, managing reservations, resolving problems with hotel bookings or stays, and receiving timely support when plans change. Success in this role is measured by sustained revenue growth, improved digital conversion, stronger loyalty engagement, higher customer satisfaction, better self-service and service-resolution outcomes, and the effectiveness of digital channels in supporting the full guest lifecycle.

24 days ago

Entry Level Automotive Customer Service Representative Jim Coleman Honda

Entry Level Automotive Customer Service Representative
Clarksville, MD
  • Full time

Polygraph Protection Act (EPPA):https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf Responsibilities - Car Sales:Greet customers in a friendly manner and listen to their requirements in order to match their vehicle needs with one in current inventory.

19 days ago
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