Knowledge, Skills, and Abilities: • Ability to read, write, speak, and comprehend English [Required]• Ability to communicate with customers, in person and over the phone, professionally and efficiently [Required]• Ability to handle customer interactions in a prompt, courteous, and helpful manner [Required]• Ability to use common software applications and hardware (e.g., iPad, ToughBook) [Required]• Knowledge of therapeutic diets [Preferred]• Ability to effectively multi-task [Preferred]• Bilingual English/Spanish [Preferred]• Knowledge of Nutritional Services software [Preferred] Education: • High School Grad or Equiv [Preferred] Field of Study: • N/A Work Experience: • N/A Additional Information: • N/A Licenses and Certifications: • ServeSafe Certification (SERV) [Preferred] Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/4ew2su3y Pay Range: Round on patients and nursing staff to identify and resolve foodservice concerns, taking ownership of complaints and implementing service recovery to improve patient experience scores.