Monitor lobby activity, check in and announce guests and vendors, perform routine inspections of the building's common areas, document unusual activity, manage and maintain front desk area, lobby, and main elevators, receive and distribute resident mail and packages, and understand and implement emergency procedures when necessary. The Front Desk Lead is responsible for reviewing and updating post orders, leaving pass downs, and working with the General Manager to solve issues relating to the Front Desk and improving the service that we provide to our clients.