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Responsibilities: About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” member experience! Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.

Overview:
<div><strong>Who We Are:<br/></strong></div><div> </div><div>At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!<br/><br/></div><div>Joining the PF family means being part of a company that is based on an established culture and strong set of values.  It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!<br/><br/></div><div><strong>Who You Are:<br/></strong></div><div> </div><div>All of our Team Members at Planet Fitness share one thing in common – a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone®<br/><br/></div><div>Characteristics that will make you a perfect match for our Front Desk Associate: <br/><br/></div><div><strong>You:</strong></div><ul><li>Exhibit a positive and upbeat attitude.</li><li>Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.</li><li>Pride yourself on your work while being punctual, reliable, and dependable.</li><li>Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.</li><li>Act with integrity and show respect to everyone around you.</li><li>Exhibit strong communication skills and have an ability to listen and empathize.</li><li>Inspire and motivate others to achieve their goals.</li><li>Are a quick study with the ability to apply what you have learned during online and hands-on training.</li></ul>

Responsibilities:
<div><strong>About the Front Desk Associate Role:<br/></strong></div><div> </div><div>As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” member experience!<br/><br/></div><div>Daily responsibilities for the Front Desk Associate also include:</div><ul><li>Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.</li><li>Help to promote our Judgement Free Zone® by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.</li><li>Resolve member concerns and escalate to a Manager as needed.</li><li>Answer phones in a friendly manner and assist callers with their inquiries.</li><li>Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.</li><li>Perform prospective member calls and tours; assessing their membership needs.</li><li>Execute retail transactions with accuracy and drive sales goals.</li><li>Resolve member concerns and escalate to a Manager as needed.</li><li>Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.</li><li>Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.</li><li>Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.</li><li>Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)</li></ul>

Qualifications:
<div><strong>About Your Qualifications:</strong></div><ul><li>6-12 months of experience in a customer service environment is preferred</li><li>Must be 18 years of age or older</li><li>Willing to become CPR/AED Certified (Training provided by Planet Fitness)</li><li>Basic computer proficiency</li></ul><div><strong>Physical Demands of the Front Desk Associate:</strong></div><ul><li>Continual standing and moving throughout the club to accomplish tasks during shift.</li><li>Continual communicating in person or on the phone to exchange information during shift.</li><li>Must be able to lift up to 75 pounds.</li><li>Will encounter toxic chemicals during shift.</li><li>Frequent cleaning and sanitizing of equipment and facilities.</li><li>Moving self in different positions, including bending and twisting, to accomplish tasks.<strong> </strong></li></ul><div><strong>More reasons to join Planet Fitness!</strong></div><ul><li>Medical, Dental, and Vision Insurance*</li><li>Vacation*/Sick Time/Holiday Pay</li><li>Free Black Card Membership</li><li>401(k) Retirement Savings Plan</li><li>Term Life Insurance*</li><li>Healthcare and Dependent Care Flexible Spending Accounts*</li><li>Tuition Reimbursement</li><li>Employee perks and discounts</li><li>Engaging team-building competitions and social events</li></ul><p style="margin:0px"><em>*Please note that certain benefits listed above are for full-time employees only</em></p><p style="margin:0px"> </p><p style="margin:0px">E-Verify is used in the following states: Florida, Georgia, North Carolina, South Carolina and Alabama</p><p style="margin:0px"> </p><div><strong>Health and Safety Requirements: </strong>Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.</div>

Planet Fitness

Front Desk Associate

[AW]-iCims

This is a travel-based leadership position where you will be deployed to one MedSpa location at a time for 60 to 90 days per assignment, depending on how quickly the location stabilizes. In this role, you'll travel to high-priority locations to coach teams, lead in-spa sales efforts, stabilize performance, and ensure a five-star client experience.

<h1><strong>Multi-State MedSpa Sales Manager (Travel)</strong></h1><h1><br/><u>$3,000 Base + Uncapped Commission + Monthly Bonus + Company Car + Paid Travel & Hotel + Growth Opportunities</u></h1><p>Are you a high-performing sales leader with a strong ability to drive revenue, lead teams, and sell premium services? We're hiring a Senior Travel Sales Manager to join one of the fastest-growing luxury spa groups in the country. In this role, you'll travel to high-priority locations to coach teams, lead in-spa sales efforts, stabilize performance, and ensure a five-star client experience.</p><h3><strong>About the Role</strong></h3><p>This is a travel-based leadership position where you will be deployed to one MedSpa location at a time for <strong>60 to 90 days per assignment, depending on how quickly the location stabilizes.</strong> You'll manage performance, coach team members, and implement high-conversion strategies. Once aligned, you'll move on to the next priority location.<br/>Coverage includes: <strong>Florida, Texas, Georgia, Kentucky, Indiana, Ohio, Oklahoma, and Tennessee.</strong><br/>All travel costs are fully covered. You'll return home between deployments.<br/><br/><strong>Schedule:</strong> Sunday through Friday (Saturday off)</p><h3><strong>Key Responsibilities</strong></h3><ul><li>Lead daily sales operations and strategy at assigned MedSpa locations</li><li>Support new spa openings and align new team members</li><li>Sell premium services such as injectables, facials, skincare, body contouring, and memberships</li><li>Train and motivate in-spa teams to exceed revenue goals</li><li>Coach front desk and sales staff on conversion tactics and service presentation</li><li>Build long-term client relationships to increase retention and referrals</li></ul><h3><strong>What We're Looking For</strong></h3><p><strong>Please apply only if you meet all the following qualifications:</strong></p><ul><li>Minimum 2 years of strong sales leadership experience, ideally in high-end services (spa, aesthetics, luxury retail, wellness, or hospitality)</li><li>Proven track record of exceeding revenue targets and KPIs</li><li>Background in multi-location or high-volume sales team management</li><li>Strong client-facing communication skills and a polished, professional presence</li><li>Open and flexible availability for 60–90 day travel assignments</li><li>MedSpa experience is a strong plus but not required if you have solid luxury or consultative sales background</li></ul><h3><strong>Compensation & Benefits</strong></h3><p><strong>During Paid Training (First 30 Days):</strong></p><ul><li>$3,000/month base salary</li><li>5%–10% commission on net sales, even during training</li><li>Top performers consistently earn well above base</li></ul><p><strong>After Second Month of Deployment:</strong></p><ul><li>$1,000 monthly bonus (no absences)</li></ul><p><strong>Additional Perks:</strong></p><ul><li>Company car and fully paid travel (flights, gas, tolls, hotels)</li><li>100% covered business-related travel expenses</li><li>Clear promotion pathway to higher leadership roles</li><li>Ongoing training and leadership development</li><li>Employee discounts on all spa services and products<br/><br/></li></ul><p/><h3> <strong>Not an Entry-Level Role</strong></h3><p>This is a <strong>senior-level position</strong> for candidates with <strong>strong sales backgrounds</strong> and <strong>team leadership experience</strong>. Applicants without relevant experience will not be considered.</p><p/>

Dermafix Spa

Multi-State MedSpa Travel Sales Manager

Coaching

Communication Skills

Compensation and Benefits

Customer Experience

Customer Relations

Exceeded Sales Goal

Facials

Leadership

Operations

Performance Management

Performance Metrics

Revenue Planning

Revenue/Sales Reporting

Sales

Sales Management

Sales Operations

Sales Strategy

Spa Services

Team Lead/Manager

Vehicle Driving

Willing to Travel

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Front Desk AssociatePlanet Fitness

Multi-State MedSpa Travel Sales ManagerDermafix Spa

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