Ensuring flow procedures are followed appropriately by frontline employees, internal and external sources • Support operational initiatives and various projects that lead to decisions/strategies (i.e., People, Quality, Service, leading towards lowering total delivered costs, and NCE). • Support inventory control (i.e., IB/OB, Order Maintenance, General Questions, FIFO, etc.) • Support of fill rate (i.e., order packet management, pending/hold management, pre-pick) to ship 100% to the customer.