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Drive Operational Excellence – Oversee all front desk operations, including guest check-in/check-out, cash handling, and Hilton Honors enrollment, while maintaining smooth, efficient processes. Daily Operations – Oversee front desk operations, maintain accurate guest accounts, monitor payroll, and follow shift checklists for seamless hotel operations.

Are you a hospitality leader who thrives on creating seamless guest experiences and motivating front desk teams? Do you bring energy, organization, and a passion for leading others to every shift? If you love coaching, problem-solving, and going the extra mile for guests, join us as our next Front Office Supervisor  and make every stay unforgettable! Why You’ll Love This Job<ul><li>Lead & Inspire – Manage and mentor a front desk team, helping each member grow while delivering service that exceeds expectations.</li><li>Drive Operational Excellence – Oversee all front desk operations, including guest check-in/check-out, cash handling, and Hilton Honors enrollment, while maintaining smooth, efficient processes.</li><li>Be Guest-Centric – Anticipate and exceed guest needs, resolve issues with professionalism, and create memorable experiences that keep guests coming back. </li></ul>What You’ll Be Doing<ul><li>Team Leadership – Hire, train, coach, and hold front desk staff accountable to 6PM Hospitality and Hilton standards; rotate Manager on Duty shifts and ensure shifts are always covered.</li><li>Daily Operations – Oversee front desk operations, maintain accurate guest accounts, monitor payroll, and follow shift checklists for seamless hotel operations.</li><li>Guest Experience – Greet guests warmly, respond to requests, handle concerns tactfully, and provide accurate information about the hotel and surrounding area.</li><li>Sales & Revenue – Promote Hilton Honors enrollment, upsell rooms and hotel amenities, collect leads, and support property sales goals.</li><li>Inventory & Administration – Monitor office and Café supplies, maintain records, assist with payroll, and participate in departmental and management meetings.</li><li>Safety & Compliance – Follow all safety procedures, emergency protocols, and local regulations, while ensuring team members do the same.</li><li>Cross-Department Support – Collaborate with all hotel departments, assist with Café operations, and support special projects as needed.</li></ul>Who You Are<ul><li>Experienced & Knowledgeable – Minimum of 1 year in a front desk or guest services role with strong knowledge of front office operations.</li><li>A Leader & Mentor – Skilled at coaching, motivating, and developing a team while maintaining accountability and high service standards.</li><li>Guest-Focused & Detail-Oriented – Passionate about delivering exceptional service, solving problems, and creating memorable stays.</li><li>Flexible & Resilient – Ready to work varied schedules, including evenings, weekends, and holidays, while thriving in a fast-paced environment.</li><li>Physically Capable – Comfortable standing for long periods, walking the property, and assisting with guest needs throughout the hotel.</li><li>Tech & Process Savvy – Proficient in basic computer use, record keeping, email, and following structured operational processes.</li></ul>

Residence Inn - Lafayette, Louisiana

Front Desk Supervisor

Coaching

Computer Skills

Detail Oriented

Hospitality and Tourism

Mentoring

Office Management

Operational Support

Operations

Operations Processes

Problem Solving Skills

Real Estate Sales

Record Keeping

Regulations

Safety Compliance

Safety Process

Sales

Sales Support

Service Delivery

Team Lead/Manager

Up-Selling

HiringThing

The Team Lead serves as a resource for front desk staff, supports training and development, and acts as a liaison between patients, providers, and administrative leadership. This role ensures efficient patient flow, excellent customer service, and accurate administrative processes.

<h3>Position Summary</h3>The Front Desk Team Lead is responsible for overseeing the daily operations of the front office in an ENT (Ear, Nose, and Throat) practice. This role ensures efficient patient flow, excellent customer service, and accurate administrative processes. The Team Lead serves as a resource for front desk staff, supports training and development, and acts as a liaison between patients, providers, and administrative leadership.<hr/><h3>Key Responsibilities</h3>Team Leadership & Supervision<ul><li>Lead, coach, and support front desk staff, including receptionists and patient access representatives</li><li>Assist with scheduling, staffing coverage, and timekeeping</li><li>Train new hires and provide ongoing education to team members</li><li>Monitor staff performance and provide feedback to improve efficiency and service quality</li><li>Address patient and staff concerns, escalating issues when necessary</li></ul>Front Desk Operations<ul><li>Oversee patient check-in and check-out processes to ensure accuracy and timeliness</li><li>Ensure proper patient registration, insurance verification, and demographic updates</li><li>Maintain smooth patient flow and minimize wait times</li><li>Coordinate daily schedules with providers and clinical staff</li></ul>Customer Service<ul><li>Deliver and promote a high level of patient satisfaction and professionalism</li><li>Handle complex or escalated patient inquiries, complaints, and service recovery</li><li>Ensure a welcoming, organized, and professional front office environment</li></ul>Administrative Duties<ul><li>Verify insurance eligibility and obtain necessary authorizations/referrals</li><li>Ensure accurate collection of copays, deductibles, and outstanding balances</li><li>Maintain compliance with HIPAA and other regulatory requirements</li><li>Monitor and audit front desk processes for accuracy and compliance</li></ul>Communication & Coordination<ul><li>Serve as a liaison between front office staff, clinical team, billing department, and management</li><li>Communicate updates, policy changes, and workflow improvements to the team</li><li>Participate in staff meetings and process improvement initiatives</li></ul><hr/><h3>Qualifications</h3>Education & Experience<ul><li>High school diploma or equivalent required; Associate degree preferred</li><li>3+ years of front desk or patient access experience in a medical setting (ENT or specialty practice preferred)</li><li>Prior supervisory or lead experience strongly preferred</li></ul>#IDlents

Louisiana ENT Specialists

Front Desk Team Lead

Administrative Skills

Billing

Co-Payments

Customer Support/Service

Demographics

HIPAA (Health Insurance Portability and Accountability Act)

Leadership

Maintain Compliance

Medicine

Member Orientation

Organizational Skills

Patient Assessment

Patient Registration

People Management

Performance Analysis

Process Improvement

Regulatory Requirements

Staff Training

Training/Teaching

clearcompany

OTHER

Bowling knowledge is a plus, as you'll be assisting customers in booking lanes and providing support for our bowling services. The ideal candidate will have at least 1-2 years of customer service experience, with a preference for candidates who can work night shifts.

<h3>Job Description</h3>We are seeking a friendly, professional, and customer-focused individual to join our team as a Front Desk Associate. The ideal candidate will have at least 1-2 years of customer service experience, with a preference for candidates who can work night shifts. Bowling knowledge is a plus, as you'll be assisting customers in booking lanes and providing support for our bowling services. We are looking for a candidate who knows their way around a cash register and can easily operate it. Making sure all transactions run smoothly and every customer is satisfied with the service. Excellent communication skills are paramount to help us continue to delight our customers and provide them with an outstanding experience.A qualified candidate must also be able to follow instructions and be a successful member of our team. Previous experience is an advantage, and solid math and multitasking skills are a must. <h3>Responsibilities</h3><ul><li>Greeting customers when entering and leaving the premises</li><li>Assist guest with reservations, check-ins, and other inquiries.</li><li>Provide excellent customer service, resolving concerns promptly and professionally.</li><li>Handle payment transactions and operate the front desk systems.</li><li>Assist in managing and organizing bookings for bowling lanes.</li><li>Maintain a cleans, welcoming front desk area.</li><li>Ensure smooth guest experiences by anticipating and fulfilling customers needs.</li></ul><h3>Job Requirements:</h3><ul><li>Able to work nights and weekends</li><li>Experience with POS systems and cash registers</li><li>Basic computer knowledge</li><li>Good math skills</li><li>Excellent communication skills</li><li>Ability to effectively resolve complaints</li></ul>Qualifications<ul><li>At least 1-2 years of customer service and POS experience.</li><li>Strong communication skills and a friendly demeanor.</li><li>Ability to work nights and weekends.</li><li>Bowling knowledge is a plus but not required.</li><li>Proficiency with basic computer systems and cash handling.</li><li>Ability to multitask in a fast-paced environment.</li></ul>Why join us?<ul><li>Competitive pay.</li><li>Fun team-oriented environment.</li><li>Opportunities for growth and advancement.</li><li>Work in a vibrant atmosphere with the potential to learn about bowling operations.</li></ul>How to ApplyIf you're ready to join our team as a front desk associate, please submit your application. We look forward to hearing from you!Premier Lanes - Is part of the Malco Theatres family. These Family Entertainment Center (FEC) feature bowling and fun and games for the entire family. <h3>Salary</h3>Starting at $8.50 per hour<h3>Benefits</h3>Tips, Flexible schedule, Employee discount<h3>Job Type</h3>Part time<h3>Schedule</h3>Night shift, Day shift, Holidays, Weekend availability, Monday to Friday

Premier Lanes

Front Desk Associate

Communication Skills

Computer Systems

Customer Relations

Customer Satisfaction

Mathematics

Multitasking

Point of Sale (POS) Systems

Resolve Customer Issues

Team Player

workstreamftpin

Call us at 337-235-7707 or 225-930-0685 to speak with a recruiter today! Must maintain a clean, professional appearance and positive attitude.

WEEK

Front Desk Receptionist | Up to $600 WEEKLY Join SAVARD Personnel Group - where your skills are valued! Key Requirements:<ul><li>No prior experience required</li><li>Must be willing to learn and take direction</li><li>Strong communication and customer service skills</li><li>Reliable transportation required</li><li>Must maintain a clean, professional appearance and positive attitude</li></ul> Shifts:<ul><li>Monday - Thursday 8:00 AM - 4:30 PM</li><li>Friday 8:00 AM - 4:00 PM</li></ul> Duration:<ul><li>Temp to Hire</li></ul> How to Apply:<ul><li>Apply & Receive offers NOW! Download Savard 24/7 App!</li><li>Call us at 337-235-7707 or 225-930-0685 to speak with a recruiter today!</li><li>Job ID# 55045657</li></ul>

Savard Group

Front Desk Receptionist

HaleyMarketing

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Front Desk SupervisorResidence Inn - Lafayette, Louisiana

Front Desk Team LeadLouisiana ENT Specialists

Front Desk AssociatePremier Lanes

Front Desk ReceptionistSavard Group

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