Hotel Cook Embassy Suites Pigeon ForgeHotel CookPigeon Forge, TennesseePrimary Responsibilities • Prepare or direct preparation of food served using established production procedures • Determine amount and type of food and supplies required using production systems • Ensure availability of supplies and food or approved substitutions in adequate time for preparation • Learn menus, recipes, preparation, and presentation. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us.
Hotel Room Attendant Embassy Suites Pigeon ForgeHotel Room AttendantPigeon Forge, TennesseePrimary Responsibilities • Loading housekeeping carts with all necessary supplies • Turns off all electricity (heating or cooling set to fan or cool setting) • Strips all beds in checked-out rooms & drops all dirty linens to the laundry before any cleaning is done • Turns off all lights, strips beds, & drops all dirty linens to the laundry on all new checked-out rooms immediately • Cleans the cart & ensures that all bottles are correctly labeled • Working in a face paced environment to ensure rooms are properly and thoroughly cleaned within 25 minutes. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us.
NewHotel Engineer/Maintenance Technician Smoky Mountain ResortsHotel Engineer/Maintenance TechnicianSevierville, TennesseePersonality / Attitude: As a professional leader is honest, acts with integrity, follows through on commitments, accepts responsibility for my actions, approaches others in a tactful manner, and reacts well under pressure. Maintain the highest level of cleanliness, maintenance, and care throughout property grounds, pool areas, activity areas, common areas, and back of house areas.
Front Desk Supervisor - 770 - Margaritaville Island Inn - Pigeon Forge, TN (Pigeon Forge, TN) Focus Brands - Auntie Anne'sFront Desk Supervisor - 770 - Margaritaville Island Inn - Pigeon Forge, TN (Pigeon Forge, TN)Pigeon Forge, TNAlso ensures hotel charges are diligently processed to guest's accounts, invoices are accurate, billing instructions are verified, and all necessary supporting bills and vouchers are attached for direct settlements. Ensure all front desk staff are attentive utilizing the "10-5" rule, friendly, helpful and courteous to other team members and guests, coaching team members as needed.
NewFront Desk Agent EconolodgeFront Desk AgentMiddlesboro, KYIn addition to greeting our guests with a friendly face and ensuring that they are seamlessly checked in and directed to their guest room, our Front Desk Agents are tasked with maintaining a clean, organized, and visually appealing lobby and front desk area. Tasks will include answering phones, checking guests into their rooms, accepting payments, and ensuring systems and procedures are followed for guest safety and security.
Front Desk Agent (Compass) - 325 - Compass By Margaritaville, Pigeon Forge, TN (Pigeon Forge, TN) Focus Brands - Auntie Anne'sFront Desk Agent (Compass) - 325 - Compass By Margaritaville, Pigeon Forge, TN (Pigeon Forge, TN)Pigeon Forge, TNCoordinate room status updates with the housekeeping department by notifying housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms. Helps guests complete registration cards and assigns rooms, accommodating special requests whenever possible.
Medical Front Desk / Patient Care Coordinator ENT of TennesseeMedical Front Desk / Patient Care CoordinatorSevierville, TNYou will work closely with our physicians and clinical staff to provide excellent customer service and ensure that our patients have a seamless experience from check-in to check-out. In addition to your administrative duties, you will play a key role in ensuring that our patients receive the highest level of care.
NewFront Desk Associate TKC HOSPITALITY GROUP DBA RAMSEY HOTELFront Desk AssociatePigeon Forge, TN$16 / hourMust have great customer service skills, must have flexible availability, must work weekends and holidays, and must be team oriented. We are seeking enthusiastic Front Desk Associates for multiple shifts to join our team.
Front Desk Clerk Equity Lifestyle Properties IncFront Desk ClerkTNWhat you'll do: Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences. We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.
NewGuest Relations Representative Smoky Mountain ResortsGuest Relations RepresentativeSevierville, TennesseeThe Guest Relations Team is responsible for ensuring guest satisfaction and future hotel stays, as well as completing their daily work tasks and any additional tasks assigned. Within your respective shift assignment(s), perfect your problem-solving and listening skills while you work alongside the Front Desk Supervisor and Manager to create a welcoming environment for the entirety of the guests stay.
Night Auditor Embassy Suites Pigeon ForgeNight AuditorPigeon Forge, TennesseePrimary Responsibilities • Review all guaranteed arrivals and verify that all credit cards are valid by running numbers that they are not already in house • Ensure that rooms (day use) are listed in the computer as dirty in order for housekeeping to clean • Explain and provide any promotional items to each guest checking in • Explain various hotel amenities such as free breakfast, spa, fitness center, voice mail, etc. to guests • Documents any new commercial customer checking in so that a new account can possibly be opened • Inquires why rooms are blocked and asks maintenance to fix problem to unblock • Ensures rollaway beds and cribs are where they are shown on computer • Responds promptly to any guest inquiries or complaints • Offer alternate solution if guest demand cannot be met • Covers other areas of hotel as needed • Document any guest accidents by completing the accident report form • Complete the maintenance log whenever a complaint is reported • Maintain all areas of the front desk; clean and organized • Take the initiative to greet guests in a friendly and warm manner • Other duties as assigned Education/Experience • High School diploma/GED required • Previous experience in hospitality preferred • Customer service experience required • Experience handling cash, credit card procedures, and use math concepts • Attention to detail and organized • Knowledge of the hotel layout, all amenities offered, and all procedures & organization. • Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions.
Night Auditor - 325 - Compass By Margaritaville, Pigeon Forge, TN (Pigeon Forge, TN) Focus Brands - Auntie Anne'sNight Auditor - 325 - Compass By Margaritaville, Pigeon Forge, TN (Pigeon Forge, TN)Pigeon Forge, TNPosts room charges and room taxes to guestaccounts including guest transactions not posted during the day by the front office cashier. Verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated in to PMS system.
Lodging Supervisor - Blackberry Farm Blackberry Farm LLCLodging Supervisor - Blackberry FarmTN$22–$25 / hourAssign daily and weekly tasks to the Guest Services team and work with the Guest Services Supervisor to facilitate daily operations. Check-ins and check-outs including proper welcome packets and assigning the right room.
NewManager on Duty Smoky Mountain ResortsManager on DutyPigeon Forge, TennesseeManagement Position Requirements : Personality / Attitude: As a professional leader: is honest, acts with integrity, follows through on commitments, accepts responsibility for my actions, approaches others in a tactful manner, and reacts well under pressure. Recognize my role is significant to manage team members, impact guest excellence initiatives and repeat visits for future hotel stays, to meet and/or exceed financial objectives for my property and SMR.