THE RESPONSIBILITIESMake all customers feel welcome and taken care of by exceeding their expectations and providing an exceptional brand experienceDemonstrate deep knowledge of the products and styling to advise customers of all shapes, sizes, and agesMaintain an active client book, contacting clients regularly and providing appropriate follow-upCreate meaningful relationships with customers to personalize interactions, build loyalty, and develop brand ambassadorsConsistently achieve or exceed monthly and seasonal individual and store sales goalsWork as a team player, partnering with fellow associates and fostering open communication, to ensure a consistent customer experience and contribute to a positive working environmentMaintain a strong desire to continue to learn and grow every dayMaintain seamless operations and processes according to brand guidelinesTHE IDEAL CANDIDATE• Passion for menswear with knowledge of fabrics, garment construction, and styling preferred• Kind, friendly, and enthusiastic attitude with a desire to serve others and provide memorable hospitality• Proven ability to quickly build rapport and relationships with customers and colleagues• Proven ability to drive and exceed individual and/or team sales goals• Excellent communication skills and the ability to graciously handle multiple tasks simultaneously• Strong organization, attention to detail, and follow-up skills • Has a proactive, self-starter mindset that brings new ideas and solutions to the team• Is a motivated, resourceful problem-solver and team player with a "no task is too small" attitude• Approaches situations with positivity, flexibility, and creativity, even under pressure with tight deadlines• Has interpersonal skills to influence, collaborate with, and build relationships with others in cross-functional roles• Anticipates opportunities to drive business, build morale & solve problems• Has an entrepreneurial spirit & enthusiasm for growing with Mashburn• Reflects our core values of Hopeful, Helpful, Hard Work, Humble, Honest, Hospitable, and Nimble a brand that offers luxury-quality product at accessible prices, delivered with a memorable customer experience, and driven by a deeply personal brand voice that expresses the passion and inspiration of our founders.