Education, Experience, Licenses, Registrations, and Certifications: High School Diploma or equivalent, and one (1) year of guest service, computerized account data entry, and cash handling work experience, or equivalent combination of education, training, and experience. Maintains records of room availability and guests' accounts; posts charges such as room, food, liquor, or telephone to the ledger; computes bills, collects payment, and makes changes for guests.